The place is very family-oriented would have been nice to know ahead of time. Can get noisy and crowded. The price feels high for the quality.

The facilities were amazing and very extravagant!

Stayed in April 2024

Starting to show its age. Hassle trying to get a spot around the pool. Noisy fitness classes in the pool all morning. Gym was crazy busy in the morning. Noisy room if you get one that had adjoining door and inconsiderate neighbors.

Situated in one of the four coves. Beautiful location. Efficient staff. Cabanas on the beach are excellent albeit expensive.

Stayed in February 2024

Pool work in the morning was a bit noisy, however we were told about it prior to arrival. Went to the timeshare presentation-had a bad experience with Jackie. She made us feel foolish about what we had spent for our stay. Hard to forget her words and how she made us feel.

Beautiful. Even though it was large everything was easily accessible. Our room was beautiful, kitchen was wonderful, very quiet. Maid service, valet were very courteous, helpful.

Stayed in January 2024

Gym was a little lacking. Must rent car, not in the middle of shopping ( I like that, kids didn't)

Location, beautiful grounds, splendid entertainment, views, accessible ocean and pools.

Stayed in December 2023

Nothing. It was fantastic!

The suite was spacious. Beds were comfortable. The kitchen was stocked with a variety of cookware, serving plates and utensils. The washer dryer was very convenient. The hotel provided detergent and dishwashing soap, etc. - all the amenities. Staff always had a smile on their face. The beach was very tranquil. The landscaping was beautiful. We would highly recommend this hotel to our family and friends.

Stayed in September 2023

The price

Stayed in September 2023

the cost for food at the restaurants onsite

all the amenities that were included

Stayed in June 2023

housekeeping - from the first day I saw a melted soap in the bath rack. It was not cleaned until a day before my departure. There was no body wash bottle on the wall that was supposed to be next to the shampoo and conditioner. It was added again a day before the departure. My understanding was that one housekeeper was actually doing their job and taking care of the room. Only in that one day I would say I got the service that would be normal for a hotel service after paying so much money for a day. I basically got a soap bar on my own to use for bath. I did not even bother to tell the management about it because if it was done properly these issues for cleanness and care would not have been there in the first place. When they provided a soap bar for washing hands it was only twice during my 7 day stay. In my practice hotels replaced it daily other than waiting for the melted small bar to dissolve until the very last drop in your hands. Other than this the rest was good. I don’t want to put a bad impression for the rest. Vilas are well set and comfortable.

location, accessibility to other places including stores.

Stayed in March 2023

pillows need up grading and the early noise of a truck doing work woke us up

friendly people

Stayed in February 2023

location

Stayed in January 2023

there is nothing bad to say about this place. from the staff to the clean rooms to the views, it’s a magical place. Jamy at Nais bar makes the best drinks we had our entire trip and we had plenty. we will 100% be back and hopefully enjoy it just like this time.

Stayed in December 2022

pricey - even the simple things like water in the supermarket

nice premises, great atmosphere!

Stayed in November 2022

The expense of meals; the menu's left no option for simple meals. The high costs for valet and extra costs for umbrellas.

Stayed in October 2022

Nothing really, maybe just Starbucks not being a “real Starbucks” & not accepting the Starbucks app

the pool area was amazing

Stayed in October 2022

A bit old facilities, some housekeeping staff are not very kind

Perfect location, fantastic surroundings including privatebeach, great layout of hotel premises,

Stayed in October 2022

nothing

very well presented facilities the landscaping was great

Stayed in September 2022

too much promotional info about property sales, outrageous additional fees for parking

far from crowded noisy Waikiki. beautiful resort, lots of activities for families if you like that sort of thing

Stayed in June 2022

I wished they had offered breakfast options. Unless you want to go to the market and get a Starbuck's breakfast (to go) or make a reservation for the fancier restaurant's buffet, there is not a breakfast option. There is no room service nor a typical breakfast option. Also, our room's key card reader didn't have a battery so we had to wait after a VERY long day of travel for their staff to come and fix it before we could enter our room.

The property itself and the staff are fantastic. The property is right on the lagoon and is perfect for swimming safely with kids. The grounds are well maintained and gorgeous. The 1 bedroom villa we had was spacious and well appointed. Our two kids under 10 slept comfortably on the pull-out couch. Also, they offer many activities on the grounds and have multiple pools and hot tubs.

Stayed in June 2022

No ocean view which I paid for

Its was great suite washer and dyer

Stayed in May 2022

Our one bedroom villa with garden view was located at the very far end of the hotel on 1st floor looking at parking lot!

Location was good, hotel is beautiful

Stayed in May 2022

I paid for a “Mountain View” but we had a view of the parking garage

amazing staff and great amenities. good food and drinks. comfortable room

Stayed in May 2022

Could use updating and another sit down restaurant and bar. Nice place but over-priced

Quiet area away from Honolulu. Beautiful resort with private beaches. Restaurants on site are nice and plenty others across the street. Easy access to island and airport.

Stayed in May 2022

By and large thought the check in staff was a bit cold. Concierge wasn't helpful or interested to the point of being rude

Loved the room and the facilities. The servers working the beach were fantastic as well.

Stayed in January 2022

Hard to say; everything was honestly great!

Location of the Marriott KoOlina cannot be better in all of Hawaii; secluded area in the sunny side of Oahu yet within driving distance from Honolulu for shopping and dining

Stayed in January 2022