Rooms a bit dark but really nice. Breakfast food could be better for this price…

One of the most usual hotels I’ve stayed in, lots of greenery, stunning facade and interior details! Outdoor shower is a really nice feature especially in hot days we hit in Miami. Great location!

Stayed in May 2024

On most occasions when I tried to call the hotel I was unable to contact anyone and had to leave a message.

Large rooms, VERY large. Nice balcony/patio. Nicely appointed. Good Resturant/food. Great location in Coconut Grove. Gym was excellent. Service was great. Hotel is uniquely beautiful and understated. I felt like I was in Europe.

Stayed in May 2024

First time guests. From valet greetings to front desk to management, all were friendly and professional. Superb stay.

Stayed in May 2024

Noisy People Room aside

Staff Confort

Stayed in May 2024

We were looking forward to a relaxing afternoon at the rooftop pool. Unfortunately, we hadn’t been given the heads up that a pool party would be taking place…it wasn’t the vibe we were looking for, too loud and no spare sunbeds, so we were a bit disappointed with that. Also loves that there was a kettle in the room but would recommend two of each type of teabag for a room with two guests.

We absolutely loved the style of the restaurant, the front door, the refreshing smell and cool air as you walk in, the detailing in the decor, the lush greenery and the stylish room decor.

Stayed in May 2024

Beautiful hotel, lots of garden, clean, spacious, comfortable well appointed rooms, bar and cafe in the lobby, and very courteous and helpful staff.

Stayed in May 2024

Noise from Airconditioning. Staff were great though. My room was changed and offered a credit to use in the hotel. Restaurant downstairs has a bbq setup however the smoke emanating from the bbq station leaves your clothes smelling of smoke well after one leaves the restaurant.

Staff keen to help

Stayed in April 2024

You would expect that in such a luxurious 5 star hotel- there would be a concierge to guide you. There isn’t, at the reception nobody knew to advise you what to see in the area, hardly found a map to give me- they need to improve that! there are tourists like me in Miami who needs guidance! very strange!

Beautiful hotel, Amazing design,it looks like a beautiful garden. The suites are very big and comfortable.

Stayed in May 2024

Classy with attentive staff & big rooms with different vibe

Stayed in February 2024

N/A

The staff, location, the rooms designs/decor

Stayed in April 2024

Not one thing!

Unique boutique with exceptional food, drinks, suites

Stayed in April 2024

Outside sound from corridors carried through the bedroom doors quite.

Location, great breakfast and lovely pool atrea

Stayed in April 2024

Great location and size of rooms, only small negative is the external façade over the windows which blocks alot of sunlight / view

Stayed in April 2024

Strange lifts, noisy construction work outside property

Breakfast staff were great

Stayed in April 2024

The room is to dark.

everthing!

Stayed in March 2024

They need put more lights in the room is to dark . Next time I will bring light to stay .. (a lamp ..something)

everything is nice!

Stayed in April 2024

Shower didn't have much water pressure, balcony was looking at a wall.

Stayed in April 2024

Staff service a little slow at breakfast

Location and decor

Stayed in April 2024

This was my second experience staying at this hotel, due to the fact that the first time I was extremely satisfied with all the services and conditions of the hotel for this very reason I decided to stay at the same hotel. Everything was excellent as before, thank you and I sincerely recommend your hotel!

Stayed in March 2024

Room service certainly could be better. We had to remind the front desk (there is no desk per se, but staff with iPads) for the room to be made up. Also, we had to request complimentary coffee bags, instead of the usual procedure to replace them when rooms are made up. Most of the room service staff do not speak English, hence, communication was not easy. And the kicker, they did not have enough clean towels.

The hotel is centrally located in the Coconut Grove District with easy access to shops and excellent restaurants.

Stayed in March 2024

Hidden gem. Great facilities and staff especially the gym - It was hardly used. Great breakfast in the linked restaurant

Stayed in February 2024

Expensive for quality of the rooms .

Nice employees, great location, relaxing,

Stayed in March 2024

Not always immediate answer when calling reception or room service.

Easy check-in. Friendly and helpful staff. Great location. Own restaurant, but also lots of other restaurants in the immediate surroundings.

Stayed in March 2024

Parking was $46 per day. I got an email for a "room upgrade bid" and opted for $40 which got me a garden suite which I think is the same room as what I had before the upgrade.

Room was huge. Location across the street from Cocowalk and lots of restaurants. Very pretty neighborhood.

Stayed in February 2024