The bed was not good (mattress very soft and old, we rolled on each other). I had to sleep on the extra bed. The sheets were stained, the duvet was really dirty and it was not even put in a duvet cover but in between 2 sheets. that's how we saw the state of it. The soap and products in the bathroom were of poor quality, some of the towels were stained, there was no body lotion offered, and the water was just luke warm in the shower. There was a kettle but no tea bags (we asked for some and were answered "no"...), there was traditional drip coffee maker, but only "not matching" coffee pods provided. SO no coffee, and no tea for the whole stay. The carpet of the room was stained and not clean (I had forgotten my yoga mat and was hesitant practicing on it). We stayed 2 nights and the room/beds were not done. I won't be complaining about all this if I had booked a motel for $90 a night but for $385 a night this was really not satisfying. I had better service and higher quality in much cheaper hotels. Staff was not particularly friendly, we had to wait forever to check in. There was no breakfast room, just a small café, which breakfast was good but extremely pricy for what it was ($7.80 for a small average latte and $25 for an avocado toast...). With tip, we paid $60 every morning...

We like the location and the space in the room. It was a large room with a sofa, a table, a very large bathroom. The room was quiet and the view on the swimming pool was pleasant.

Stayed in April 2024

We arrived before check-in time. They said our room was ready but we were not allowed to check-in before check-in time. I figured it would have been nice to have been given that courtesy since the room was ready.

We arrived and got what we expected. A clean suite that could accommodate everyone in our party comfortably as was expected.

Stayed in March 2024

See above

There was no breakfast available. Liked that it slept our family of 5 comfortably. Did not like lack of toiletries available like toilet paper and kleenex

Stayed in March 2024

Only had a bottom sheet with the additional bedding. Would have loved a top sheet as well for the sleeper sofa. Otherwise everything was excellent.

Stayed in March 2024

The bathroom did not have an exhaust vent and there was no bigger trash bin for general trash.

It was pretty decent and location was good and almost close to everything.

Stayed in March 2024

Since the room we stayed at was privately owned, we had to message the owners directly through Booking.com and weren’t allowed to ask for assistance from the front desk for anything. This would have been just fine for our group but I felt MGM Signature itself could have been more accommodating. For instance, there was an instance where we needed toilet paper for the bathroom and the property refused to help us even with that! We did message the property owners who were quick to respond on Booking and said that their “on site team” would come by, but no one ever showed and we went without toilet paper for the last two days of our stay. A similar thing happened when we asked for sheets too, no one showed up. Overall a very odd set up for hotel/condominium management.

Great location with an easy walk to the strip via either the MGM Grand or up Harmon Ave. The facility is non smoking and no casino making it feel more clean, peaceful, and a respite from the sensory overload of the strip itself. There’s a starbucks, a restaurant, a lounge, and a few gyms and pools to use, as well as access to the MGM Grand’s giant pool area next door. The property is also gated and restricted to resident/guest access which made me feel more secure and exclusive.

Stayed in March 2024

Room was a bit tired and dated

Great location

Stayed in March 2024

The room was too small for the amount of people. We were too crammed...

The location was great!

Stayed in February 2024

Hair dryer didn't work

Stayed in January 2024

the valet service closes early, we had to park our car at a different location twice during our 3 day stay and walk back in the freezing cold and have to return to pick up our car the next mornings. that was inconvenient. plus having to pay for toilet paper and extra towels is ridiculous

no breakfast, liked the location, appreciated the gated community. very clean and quiet

Stayed in January 2024

Elevator not functional on check out date

Proximity to the strip

Stayed in December 2023

Receptionist

Location

Stayed in December 2023

No one at front desk to check out in the am. Had to walk to a different tower to check out

Enclosed walkway to MGM

Stayed in December 2023

Lack of cleaning service.

Close to strip with free parking and controlled access.

Stayed in December 2023

The only issue we had was getting needed towels, coffee supplies and toilet paper. Nothing extra is provided and it can take up to 24 hours to get what you need. The building has a contracted cleaning company that only drops off supplies at a certain time of day. In our case it was the following day before we got what we needed.

Great location! Facilities and pool were very well maintained. Room and common areas were very clean. Would definitely stay here again!

Stayed in October 2023

One of the beds had dirty sheets, and the room was a little dusty.

The room is nice, and I liked the connection to the MGM and that we could use all of the MGM amenities. se can use the.

Stayed in October 2023

Very few personnel in the hotel, you will rarely see employees but they attend rapidly calling guest services.

Tower 1 at Signature is behind the MGM grand. Has Big room with extra sofa and bed clothes. It is easy to access from airport and has connection bridges with MGM Grand. Building was clean and good smell. walking inside the building is 15 min to the strip. Room has coffee maker, microwave and stove. great to prepare ham and eggs to breakfast an save some bucks. There is a Target and ABC store nearby where you can buy groceries.

Stayed in October 2023

I couldn't ask for anything at the reception because that hotel room is rented from an independent room owner, I couldn't even ask for more toilet paper, bad service and dirty sheets.

Valet parking

Stayed in October 2023

Everything was great except for a $20/$25 admin fee for checkout, I don’t know if this would’ve been charged if we had checked out online but the online check out service would not work. So charging money for staff to check you out of the hotel is a bit crazy to me

Room was amazing for 5 if not 6 people. Very good value and within walking distance to some good spots. Staff were good and straight to the point which I personally like.

Stayed in June 2023

No availability early check in and the carpet was dirty with stains.

Stayed in August 2023

The view

Valet was great, check in was also great! Room was still being cleaned when we went to it... slightly disappointed, we dropped our bags in the room and let the maid finish cleaning. When we went back to the room later that night, our room was clean. It would have been nice for the beds to have been made when we arrived. We stated that 5 people would be sleeping in the room, so having that set up would have been really nice and one less thing to prepare on vacation. View from the room was awesome!

Stayed in August 2023

Location

Stayed in August 2023

The day beds had mattress covers however the sofa couch didn't? One of the blankets had stained spots on it. The two trash cans were too small. When attempting to use the safe for the 1st time the combo was set so we couldn't open it. We had to wait 30 minutes for security to arrive to unlock it.

Stayed in August 2023

All good

Nice clean and quiet

Stayed in July 2023