5800 Blue Lagoon Drive, Miami, FL 33126, United States of America
#121 of 200 hotels in Miami
Guests' ChoiceBased on 823 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
8.5
Facilities
7.8
Staff
8.2
Value for money
7.3
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 29, 2024
Mark
Saint MartinRoom had a musty smell
Fitness center and restaurant
Stayed in May 2024
Reviewed: May 27, 2024
Jgm345
Cayman Islandsmy outlets in room did nit work
access
Stayed in May 2024
Reviewed: May 13, 2024
Mildred
CuraçaoEverything was ok
The location
Stayed in May 2024
Reviewed: May 9, 2024
Selwyn
PanamaOnce I removed the "do not disturbed sign", the room was not cleaned
Room was neat on going in, plus the bonus water and coffee.
Stayed in May 2024
Reviewed: May 2, 2024
Monica
JamaicaService at the restaurant and the menu
Stayed in April 2024
Reviewed: April 12, 2024
Ali
TurkeyOld rooms, old furniture bad traffic location. YOU HAVE TO PAY at least 30$ PARKING FEE EVERYDAY?! WHY ?
Literally old building hotel but good staff. Bad location if you come to vacation for south Miami beaches because of traffic. YOU HAVE TO PAY 30$ PARKING FEE EVERYDAY?! Even you have premium suite room.
Stayed in April 2024
Reviewed: April 10, 2024
Aguilar
PanamaThe pool was closed. But the most important think, because of the location without near places for breakfast, the hotel should include Breakfast considering the current cost of the room.
Considering the costs, Should include breakfasts
Stayed in March 2024
Reviewed: March 22, 2024
Graham
United KingdomConvenient location. Comfortable good size room. First room we were given was unsuitable but we were offered an alternative without any questions being asked.
Stayed in March 2024
Reviewed: March 21, 2024
Tanja
NetherlandsNothing comes to mind.
Hotel has free airport shuttle, is calm and quiet. Has pool, elegant lobby, comfortable rooms. Excellent towels.
Stayed in March 2024
Reviewed: March 16, 2024
Marco
BrazilWorn out furniture
Big room
Stayed in March 2024
Reviewed: March 4, 2024
Jaeseon
South KoreaStaff members were really kind and very amiable. The view was also great.
Stayed in February 2024
Reviewed: March 1, 2024
Elise
CanadaNot as much close as I would have liked and it was a little expensive
It was very clean and comfortable
Stayed in February 2024
Reviewed: February 24, 2024
Gloria
Canadarestaurant mix up for our included breakfast. Dinner options were expensive and wide open area to eat
overall nice hotel
Stayed in December 2023
Reviewed: February 22, 2024
Christian
JerseyPleasant staff in bar, where snacks and dinner served as restaurant closed. Food good, staff were stretched so took a long time to get served. So needs more staff. Staff very pleasant and gave us free drink due to delay.
Upgraded room given as a silver Accor member. Very big room, easy to lift. Bed very comfy, bathrooms fine.
Stayed in February 2024
Reviewed: February 21, 2024
Daphné
SwitzerlandWaiting at the airport for the shuttle
Qualiy of the beds
Stayed in February 2024
Reviewed: February 19, 2024
Keith
United KingdomDecor was tired and out dated Carpet was worn Shower control knob fell off in my hand
Location and proximity to the airport. Staff were friendly and helpful. Airport shuttle was convenient
Stayed in February 2024
Reviewed: February 18, 2024
Tanja
NetherlandsNothing comes to mind.
The hotel is elegant and comfortable. Staff is helpful and friendly. Good location. Quiet.
Stayed in February 2024
Reviewed: February 14, 2024
Manuel
United KingdomSome features of the room were a bit outdated, parking charge is expensive compared to other nearby hotels
Good location near the airport/ big comfortable rooms
Stayed in February 2024
Reviewed: February 12, 2024
Winnie
St. MaartenI would have given 5* The only let down was how cold the hotel was. We tried lowering the AC but the room was still very cold and, in the end, had to turn off the AC and requested some blankets from reception. The hallways were extremely cold and going down to the bar/restaurant we noted all the other guests were sitting down to eat/drink with their coats on, some with scarves. Consensus was the hotel was far too cold and therefore quite uncomfortable. Some of the items on the restaurant/bar menu are a bit more pricey than at other hotels of the same category we've stayed at but my Cajun shrimp taco was delicious and my husband had more chicken wings than he could eat - the portion was very generous. The buttons for the lifts were missing so calling the lift required pushing your finger into an open "socket" - very difficult with long nails but not a big deal.
Everything was great and we both loved the hotel. The decor, style and spaciousness of the hotel itself and the room was more than we expected. The chaise lounge was a good addition to the room and very comfy. The pool area looked wonderful and the views over the bay and the skyline was lovely. As the weather wasn't at its best the outdoor area was empty while we were there. Breakfast, included in the stay, was very very good. A good selection of hot and cold items, including make your own waffles and freshly squeezed orange juice. The service was top-notch. The airport shuttle was really convenient and ran on time every 30 minutes.
Stayed in February 2024
Reviewed: February 10, 2024
Donald
CuraçaoLocation
Stayed in January 2024
Reviewed: February 10, 2024
John
United States of Americabed mattress too squishy and soft. No USB ports in room. Otherwise fine.
Stayed in February 2024
Reviewed: February 9, 2024
Magdalena
PolandBreakfast 10/10 Beautiful hotel , near to the airport Big parking (not included)
Stayed in November 2023
Reviewed: February 7, 2024
Natalie
GuadeloupeStaff at bar seemed inconvenienced by my presence! Hotel advertised a restaurant and online says open 6:30-10:30 but it never opened and had to order from bar. When I arrived at 5 after traveling and not eating all day they did not advise this so I waited and then was told can only order from bar menu.
Check in staff very efficient and helpful. Room clean and spacious.
Stayed in February 2024
Reviewed: February 5, 2024
Cleveland
CanadaDisappointed that Diablo Restaurant was not open for dinner. Bar not as good
Stayed in February 2024
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