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Reviews of Microtel Inn & Suites Wilkes-Barre This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1185 Highway 315, Wilkes-Barre, PA 18702, United States of America

#13 of 22 hotels in Wilkes-Barre

Guests' Choice

Review Score

Based on 79 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.4

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    8.2

  • Free WiFi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 21, 2024

    9.0
    Nice. , clean , updated rooms. Room was very welcoming
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was very basic

    Clean. Seemed newly updated. BLT met one staff person and he was friendly

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Sarah is the best 😎
    • Business trip
    • Solo traveler
    • Queen Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Sarah

    The best part of my whole stay was Sarah at the front desk!!! She actually saved my life , on Monday after I was about to jump into the pool & the water wasn’t safe to swim in😩 Sarah saved the day & my life 🙏

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Excellent stay. We will definitely be back
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was just a little bit hard

    Very clean. Large room

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night

    We felt that the breakfast could have had a better selection with hot foods.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Just OK
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed is too small - not a queen size, just a double bed. Breakfast was just ok. We've had better at the Microtel in Carlisle, PA Also noisy from the highway, could hear trucks going by. Hotel not easy access from highway.

    Room was very clean.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Overall Good
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Stained mattress and blankets , cold and dirty swimming pool

    Staff , breakfast, spacious room

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Well kept motel. Very clean, quiet and convenient. Room was perfect and walkin shower was terrific. Only complaint would be the breakfast. Everything was carbs, no main protein like eggs and sausage. There was only packects of cream cheese for a protein. . English muffin seemed stale. Only apples no bananas or oranges

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Exactly what we needed while passing through the city after a long drive .
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom had some small repairs needed that could be repaired in less than 30 min.

    The hotel is very clean, and the suites were spacious. The price was right.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was kind of dumpy. Dog scratches on the door paint chipping off walls. Thin walls. Lighting was hospital esque.

    Room size, quiet area, proximity to things in the city, good value for price. OK breakfast.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    First stay
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Set between two highways, the road noise was a bit louder than I'm used to.

    The separate sleeping/living areas made it feel homey. The window seat made for a beautiful place to watch the sun rise. The staff were competent and friendly.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    Clean, great value hotel
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Particular attendant at the desk was not very personable. Not rude, just to the point and not super welcoming. I wouldn’t say that this should be a deterrent to staying again!

    The room was very nice. My queen bed room had a cute cushioned sitting spot by the window. Towels, bed, and overall room were clean.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Superior Queen Room - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast could have more options. They could have machines that dispenser juice because not everybody drinks Soda.

    I like the fact my room was close to parking, Close to the location I was going to.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    It was a great experience.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was small and there wasn't any ventilation.

    The breakfast was good. The room was really nice. We loved the mirror wall and the little reading nook/window.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Smell in hallway

    Location & price

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Water pressure in the bathroom was very weak.

    Clean room, excellent price compared to other places we stayed at for way more money. Quiet, close to the interstate.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    9.0
    First time in a Microtel hotel. Looking forward to another visit when Microtel is on our route.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    For what we paid, the visit was all that one could expect... and more. Nothing really to improve when you consider this price range.... just keep it up and all is great.

    All of the staff were exceptionally friendly and helpful. Very nice, spacious and clean room. Price was very reasonable, considering the facility and service.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    Very clean, modern, and high quality for the price.
    • Business trip
    • Group
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night

    The breakfast was a bit lackluster. Mainly everything was carbs. A bit of a let down but it was still free breakfast so we like that! The pool was nice but we didn't get to experience it too much cause there were lots of kids and it closed by the time we got down there. But all in all it was nice.

    The room was pleasantly beautiful actually. Much more modern than I was expecting and I loved the window seat! It even had a sink and a little bar seating area and a sitting area that was separated by a room divider which was nice. It was very clean and nice.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night

    coffee poor

    a nice juice, waffle meal

    Stayed in February 2024

  • Reviewed: February 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The cleanliness and the location. The staff was friendly, especially the young lady taking care of the breakfast area.

    Stayed in February 2024

  • Reviewed: January 22, 2024

    8.0
    Great place to stay for the money!
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We love the location! Pool and hot tub were great! Good breakfast for the money.

    Stayed in January 2024

  • Reviewed: May 2, 2024

    5.0
    While the facility was very nice, the noise level is enough to keep us from returning.
    • Leisure trip
    • Couple
    • Queen Room - Disability Access/Non-Smoking
    • Stayed 1 night

    The walls were like paper! We could hear every TV and personal conversation that was going on. It sounded like the guest's upstairs were jumping on their beds and running down the hallways that they were going to come through the ceiling. Did not have a good night's sleep since you could hear every little thing. If you travel with ear plugs and Ambien, you may be ok! Breakfast selections were pretty lackluster. Ended up going to Dunkin Donuts to get something more substantial.

    Perfect Location and price for what we were looking for. Very clean and appeared to be a new building. Staff was very attentive and courteous.

    Stayed in April 2024

  • Reviewed: May 2, 2024

    2.0
    To sum things up, spend a little extra money and find something nicer. You won’t regret it. If you do stay here, request
    • Leisure trip
    • Group
    • Queen Studio Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    As soon as we got there, we got charged double for the room. We were told that it didn’t go through, but it did. We had to dispute our card. We then went to our room on the first floor. It was filthy. The floors clearly weren’t vacuumed, the bed was made very sloppily, and the thermostat wasn’t working. Went to the front desk and asked if we could have a different room. The second room was worse than the first. Finally we got a decent room on the 3rd floor. The beds were decently comfortable and the thermostat worked in this room. We were ok until about dinner time when I think someone was making food and the hallways were overpowered with the smell of Indian food. It was awful. And it lingered for HOURS. Later on in the night we went to do laundry and the sign said that laundry supplies were sold down at the desk. We went down to get quarters for the machine and laundry powder only to find out that they DONT actually have laundry supplies at the desk so we ended up having to use bottles of shampoo to wash our clothes. We had planned on coming back to this hotel on the second leg of our trip but cancelled and stayed at the casino instead.

    Honestly, not much.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    5.0
    Hotel was Ok didn’t live up to earlier reviews
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night

    Mediocre breakfast. Limited TV

    Price

    Stayed in April 2024

  • Reviewed: April 28, 2024

    6.0
    It was ok
    • Leisure trip
    • Couple
    • Queen Studio Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Was supposed to be a suite the was only one chair other than the beds to sit on

    Stayed in April 2024

Showing 1 - 25

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