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  5. Reviews of Microtel Inn & Suites by Wyndham Syracuse Baldwinsville

Reviews of Microtel Inn & Suites by Wyndham Syracuse Baldwinsville This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

131 Downer Street, Baldwinsville, NY 13027, United States of America

#1 of 1 hotels in Baldwinsville

Guests' Choice

Review Score

Based on 176 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.9

  • Location

    7.9

  • Facilities

    6.4

  • Staff

    7.7

  • Value for money

    6.5

  • Free Wifi

    6.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 28, 2024

    5.0
    Our biannual trip to visit the kids
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The outside doors have been broken forever so you can't get back in if you are down the right wing, and security is an issue. The ice machine didn't work last trip and was still broken or broke again. The room we get is a no frig, no micro room. All microtel rooms are tiny but we don't hang around so it's no big deal. We have 2 show dogs we now travel with and the pet rate was now per pet, per night and brought the nightly rate up to a point that it doesn't make sense to stay here anymore with the lack of amenities and orlyher issues. Unfortunately this was our last stay here. We'll be searching for a new location for our October trip

    It's our regular and familiar spot to stay when we visit our daughter. Great location for us.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    6.0
    Cold chilly night but clean
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The heat didn’t work kept going cold after heat was placed on thru out the night air stayed cold

    Clean nice staff

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    Decent budget hotel - minimal amenities. Suited my purpose-a place to sleep/get coffee in AM
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Ice maker in the lobby was broken. There was a TV in the room, but no remote - and couldn't turn it on manually. Towels were ripped and stained (but clean). I was expecting a fridge, but there wasn't one. Also there were no lamps or USB ports anywhere - but I suppose the lack of tech/decor reflects the price.

    Very friendly staff. Easy parking. Great price. Cute window seat in the room.

    Stayed in March 2024

  • Reviewed: December 26, 2023

    5.0
    Provided a place to sleep in a pinch. Unclean, unfriendly. Would avoid in the future.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Heating unit was extremely loud, the heat that came out smelled bad. Room was ice cold when I first arrived. Iron burns in the carpet. Television was very slow and tedious for navigation of channels (many would not load). Room felt/smelled somewhat unclean and I was afraid to put my belongings down. Staff was short & acted frustrated to assist. Felt very unwelcome in an already dirty hotel.

    Bed was comfortable.

    Stayed in December 2023

  • Reviewed: November 7, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    There was a damp feel and smell. The carpet in the room wasnt wet but felt a little damp

    Stayed in October 2023

  • Reviewed: October 6, 2023

    5.0
    A place to sleep
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was cold cereal or bagel. Coffee was very very poor

    Location was okay

    Stayed in October 2023

  • Reviewed: September 4, 2023

    5.0
    It wasn't terrible
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The price too high for a room that had another woman's hair on the shower wall in several places & no mini refrigerator in rooms

    Location

    Stayed in September 2023

  • Reviewed: August 27, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the fridge was dirty bathroom needs a deep clean along the baseboards.

    proximity to local shops and the highway.

    Stayed in August 2023

  • Reviewed: August 24, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled quite musty which impacted our ability to sleep well.

    Very nice breakfast and the staff were very friendly and helpful.

    Stayed in August 2023

  • Reviewed: August 20, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Fair

    Fair

    Stayed in August 2023

  • Reviewed: July 28, 2023

    7.0
    We look for places we can sleep not move in so for what we needed it suited us fine.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    It seemed the back door was ALWAYS open which meant ANYONE could come in without a key card, which we did several times during our stay! I know its legal but smells of pot in the hallway in areas where it was supposed to be smoke-free.

    It was centrally located to all we wanted to do, size was good for us, we were not disturbed at all - which we liked, breakfast was ok. front desk were friendly.

    Stayed in July 2023

  • Reviewed: June 6, 2023

    6.0
    Ok stay
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Strong smell of smoke in corridor. Pricey for the location

    Quiet, big car park. Clean and comfortable

    Stayed in June 2023

  • Reviewed: October 31, 2022

    5.0
    Location great, employees friendly, bed very comfortable but hotel was run down.
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    run down and needs some tlc

    location was great

    Stayed in October 2022

  • Reviewed: October 24, 2022

    6.0
    Good location, great parking, excellent staff; mediocre room and icky bathroom but for our needs was fine—just a stoppin
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room and bathroom were very clean but bathroom EXTREMELY worn and dayed; toilet function poor; shower poor—no way to adjust spray and got cold fast. Bed was nicely made but mattress was clearly over-worn and lumpy.

    updated lobby, great parking, easy to navigate to and from.

    Stayed in October 2022

  • Reviewed: September 12, 2022

    6.0
    Needs some TLC..
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet in the room was dirty. "Queen" beds were probably fulls not queen's. Our bed slanted towards the head. The sheets were clean but old and pilled.

    The front desk staff was nice.

    Stayed in September 2022

  • Reviewed: September 6, 2022

    5.0
    We are super glad we were only there for a brief stay - one night. Will not stay in a Microtel again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Staff was not very friendly, cared more about getting us to pay than ANYTHING. Of course we paid!!! Bathroom was gross and moldy. Breakfast was not worth it - we went to a diner instead. Could here all of the neighbors (kids crying, lady having a coughing fit etc.,) like they were in our room.

    Beds were comfortable. Close to where my daughter now lives.

    Stayed in September 2022

  • Reviewed: September 2, 2022

    6.0
    I stayed because other hotels I am used to were sold out. The musty smell makes it feel unclean
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it smelled musty in the room the white bedspread had a stain the inside of shower should be replaced even though it was cleaned it is so worn and old

    the staff was very friendly

    Stayed in August 2022

  • Reviewed: August 21, 2022

    5.0
    It was a place to stay for the night
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms need to be cleaner and updated. Our bathrooms tub wouldn’t drain when taking a shower. The floor felt disgusting.

    It was close to our event that we were attending.

    Stayed in August 2022

  • Reviewed: August 10, 2022

    7.0
    The hotel offered a decent nights stay.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the room was very basic; no frills, no microwave or even a little frig.

    it was easy to get to.

    Stayed in August 2022

  • Reviewed: August 4, 2022

    7.0
    Disappointing
    • Business trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    Bed bugs

    There were bed bugs in the room

    Stayed in July 2022

  • Reviewed: July 25, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast area was very small and crowded. There was not much room to get food. Only about 2 people could get food at a time. There wasn't room for families to sit together to eat.

    The staff was friendly and the hotel was clean.

    Stayed in July 2022

  • Reviewed: July 12, 2022

    5.0
    Overall it was ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    A peculiar lingering odor throughout the hotel that smelled of carpet cleaner; it was overbearing and not pleasant. For people who have sensitive noses or asthma, I would not recommend this establishment.

    Breakfast had nice choices Location was excellent A/C worked as appropriate Shower was nice and hot

    Stayed in July 2022

  • Reviewed: July 11, 2022

    6.0
    Overall good stay, but fell far short of expectation for the prices they charged.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Lack of Wi-fi in room. They also did not make up the bed and clean the room for our two-nights stay.

    1. The breakfast was barest minimum. Not commensurate to the price charged. Why, they did not even have proper milk pouches to add to coffee. They were using basic corn flour as 'whitener'. Luckily there was milk for cereals, which was cold. I had to reheat the coffee. 2. Room allotted to us (Room # 203) was a wi-fi black hole. The hotel had five wi-fi modems but apparently none reached this room. 3. The previous room allotted to us had no microwave oven, and the bathroom sink was clogged. I am surprised that room service personnel did not report this to management. In short if this were Motel 6, I could understand. But they generate higher expectations in guests and do not fulfill them.

    Stayed in July 2022

  • Reviewed: June 6, 2022

    7.0
    Not bad, close to Syracuse
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The decor was a bit outdated. pricey due to an event in the area.

    easy check in, pleasant staff, plenty of room

    Stayed in June 2022

Showing 1 - 25

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