3125 North Kentwood, Springfield, MO 65803, United States of America
#41 of 66 hotels in Springfield
Guests' ChoiceBased on 525 hotel reviews
7.3Cleanliness
7.7
Comfort
7.6
Location
8.1
Facilities
7.4
Staff
8.4
Value for money
7.8
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 19, 2024
Drushane
United States of AmericaWe didn’t get the rooms we paid for, I paid for a Queen and a king room but got a double side bed. The room was very small.
Location
Stayed in May 2024
Reviewed: May 5, 2024
Richard
United States of AmericaAll ok holders structure.
Clean comfortable staff helpful. The way I like it nothing out of ordinary. Older structure and you know so.
Stayed in April 2024
Reviewed: May 5, 2024
George
United States of AmericaShower, outlets/switches
Bed
Stayed in May 2024
Reviewed: April 29, 2024
Kathy
United States of AmericaLotion.....better tub/shower
No breakfast
Stayed in April 2024
Reviewed: April 14, 2024
August
United States of AmericaThe light over the bathroom mirror was burned out, so I was trying to shave by silhouette from the light behind me. The shower was bad: no complaints about cleanliness, but the head was very low, so that I had to stoop uncomfortably to get my head under it. The shower head was very eco-friendly, which is to say that it only produced something like a light misty drizzle—great for water-saving, but not so good for washing oneself. The light over the desk was very dim; I was trying to transcribe some notes from my paper notebook, and I could barely read them.
Nice location, near a park that I wanted to visit. Comfortable bed. No problems with noise.
Stayed in April 2024
Reviewed: March 21, 2024
Cassandra
United States of AmericaWater pressure in shower
Clean and friendly
Stayed in March 2024
Reviewed: March 9, 2024
Michelle
United States of AmericaBeds weren’t comfortable
Very clean
Stayed in March 2024
Reviewed: January 25, 2024
Melanie
United States of AmericaIt was no fault of the hotel, but the man in the room next to us was so loud. He was either on the phone, or playing games with lots of profanity, and VERY loud yelling. We had to get ear plugs to be able to sleep because he kept going into the night.
I loved that we could bring our pet with us, and the room was accommodating and comfy.
Stayed in December 2023
Reviewed: November 26, 2023
Grady
United States of AmericaThere was almost no place close by to eat. It looked as if Waffle House was being demolished or remodeled.
Easy to get to. Clean, comfortable, and safe place to stay.
Stayed in August 2023
Reviewed: October 2, 2023
Marcus
United States of AmericaRefrigerator was turned off and partially defrosted. Made a mess on the floor. Room was extremely small.
Pet friendly , good price.
Stayed in October 2023
Reviewed: July 23, 2023
England
United States of AmericaThe floor in the handicap restroom was very slick. I was afraid that one of us would slip and fall. It could use a towel bar outside of the shower as well.
The staff was awesome.
Stayed in July 2023
Reviewed: July 13, 2023
Bryson
United States of AmericaNo place to sit and smoke outside. Maybe get a picnic table in back. That way people don't stand by the door to smoke..
The only thing you might improve on is the breakfast. Maybe add some fresh fruit.
Stayed in July 2023
Reviewed: July 6, 2023
Mark
United States of AmericaBed comfortable but squeaked. Tub not inviting. Hot and cold water was reversed on sink. Place needs some updating. Breakfast not good at all.
Staff very friendly. They worked to keep place clean.
Stayed in July 2023
Reviewed: July 5, 2023
Garneely
United States of AmericaSmallest room I had in 3 weeks, glad I'm not claustrophobic
Location
Stayed in July 2023
Reviewed: June 24, 2023
Jennifer
United States of AmericaHair dryer not working
Convenient location
Stayed in May 2023
Reviewed: June 10, 2023
Yalanda
United States of Americathey didn’t restock the room amenities
The staff were super friendly and helpful.
Stayed in June 2023
Reviewed: June 5, 2023
Dian
United States of AmericaFriendly staff, very safe, well lit, patrolled regularly. Good location, close to a variety of restaurants.
Stayed in June 2023
Reviewed: May 25, 2023
Ronald
United States of AmericaLaminate flooring instead of carpet.
Stayed in May 2023
Reviewed: April 25, 2023
Allyson
United States of AmericaYou could hear a lot outside the room. We were on the 1st floor and the people above us were loud! Sounded like they kept dropping stuff ok floor. Made our pup bark a lot. Needless to say we had very little sleep that night.
It wasn't too far off the highway. Staff was great. Room was ok.
Stayed in April 2023
Reviewed: February 27, 2023
Mays
United States of Americano outside seating
the rooms, common areas and lot was clean
Stayed in February 2023
Reviewed: February 3, 2023
Diana
United States of Americathe room was VERY dirty, the floor had peanuts!!! when we notice them, we had all our stuff out so we didn’t even complain, it was very noisy but I guess this is what you get for 60 dollars a night :(
the staff is nice
Stayed in February 2023
Reviewed: January 9, 2023
Joni
United States of AmericaThe room was really dirty. There was something spilt on the table and left. And the floor was dirty as well. The tub had scum on it. And the sink was not clean either.
Stayed in January 2023
Reviewed: January 5, 2023
Mary
CanadaThe shower head was hand held but not height adjustable and very old and awkward, so badly needs upgrading. No breakfast. Even coffee and a donut would have been nice. The location is strange, with many motels but no place for coffee. At the next exit are Starbucks, Macdonald's, and so forth but motels!
This review is from the perspective of the mobility impaired. The first room assigned was impossible, but quickly changed for one with much better accessibility Overall, the Inn was clean and pleasant; not a standout in either direction.
Stayed in January 2023
Reviewed: January 4, 2023
Mohammad
QatarShower is a bit low so you need to bend your needs while using it. Also I couldn't find the elevator!
The staff are very friendly and willing to help! In the morning they allowed me to stay a bit longer than the check-out time. The bed is comfy and overall the room was clean. The lights are good and the place is quiet.
Stayed in January 2023
Milano Marittima, Italy
Foz do Iguaçu, Brazil
Rhodes Town, Greece
Noida, India
Magee, USA
Valencia, Spain
Rovinj, Croatia
Songjiang, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content