6309 Banner Elk Drive, Charlotte, NC 28216, United States of America
#104 of 184 hotels in Charlotte
Guests' ChoiceBased on 493 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.2
Facilities
8.1
Staff
8.6
Value for money
8.3
Free WiFi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
George
United States of AmericaBreakfast could have been better
Modern. Up to date
Stayed in April 2024
Reviewed: May 6, 2024
Melodie
United States of AmericaThe floors in the room could have been a bit cleaner. It wasn't terrible, but there were some hairs on the bathroom floor. The reception area smelled heavily of bleach or whatever cleaning material they used. At least you know it's clean, but the smell is quite overwhelming.
The location was great, only about a 10-15min drive to all major attractions downtown. The staff were friendly and the rooms were neat. Compared to the price of most places in Charlotte, this is definitely value for money.
Stayed in May 2024
Reviewed: May 6, 2024
Marsha
United States of AmericaLaundry room had no detergent and no change machine.
Everything was new and clean. Property has just been renovated.
Stayed in May 2024
Reviewed: May 4, 2024
Nykayla
United States of AmericaCash deposit
It was very up to date, clean and affordable.
Stayed in May 2024
Reviewed: April 29, 2024
Ss
United States of AmericaWouldn’t say this is a “negative” but they do require keycard to enter the hotel after a certain time at night. Great safety feature but the hour is too early in my opinion. Little inconvenient. It’s between 6:30 and 8:30, probably based on DST. I think it should be a set time so you can plan accordingly when expecting food delivery or guests and should be no earlier than 10pm.
Very spacious rooms and bathroom, nice tucked away location just off main road, comfortable beds, clean.
Stayed in April 2024
Reviewed: April 25, 2024
Annelise
United States of AmericaThe toilet seat in my room was not properly screwed down which kind of ruined the bathroom experience for me.
The first room they gave me had someone’s stuff in it and was not clean which was very confusing. I went to the front desk about this and they quickly fixed the issue. The front desk workers were very kind and great.
Stayed in April 2024
Reviewed: April 24, 2024
Kyla
United States of AmericaChecking in was a little frustrating. They said my room would be ready in 20 minutes, then said it would be an additional 20 minutes after that.
The bed was comfortable and the room was very clean.
Stayed in April 2024
Reviewed: April 17, 2024
Benjamin
United States of AmericaLocation - quiet location a direct bus ride away from downtown saved me money while still being reasonably convenient. Restaurant choices within walking distance are adequate for a stay of a couple nights.
Stayed in April 2024
Reviewed: April 11, 2024
Lucille
United States of AmericaThe entrance/exit is on a very busy road next to the interstate and it is very hard to get in /out when there’s traffic.
It was newly remodeled, very clean. Lobby area was bright, plenty of seating for breakfast. Could get to downtown Charlotte in minutes.
Stayed in April 2024
Reviewed: April 9, 2024
Wally
CanadaMattress was way too soft
Stayed in April 2024
Reviewed: April 8, 2024
Patrick
United States of AmericaGreat staff!
Stayed in April 2024
Reviewed: April 3, 2024
Jones
CanadaBreakfast
Breakfast disappointed us.
Stayed in April 2024
Reviewed: March 31, 2024
Kathleen
CanadaEntrance not attractive (although outside is very nice)
All modern, new and clean. Person on desk was terrific. Really good location right at highway and short walk to Starbucks.
Stayed in March 2024
Reviewed: March 25, 2024
Frances
United States of AmericaWould have liked bottles of water in the room! Containers of juice at breakfast would be better.
Location was good. Room was clean and comfy. Desk people were friendly.
Stayed in March 2024
Reviewed: March 19, 2024
Walker
United States of AmericaOnly thing that I noticed was that the bathroom floor was not very clean. Not terrible but more attention to cleaning it would have been better
The new layout of the rooms. Very convenient to plug in electronics.
Stayed in March 2024
Reviewed: March 17, 2024
Alexander
IsraelGreat value for money, great location. Very helpful staff. Convenient exit to main highway.
Stayed in January 2024
Reviewed: March 15, 2024
Kyla
United States of AmericaThe pillows could've been more comfortable. The location I wasn't too fond of.
The bathroom was my favorite part, and It was pretty quiet.
Stayed in March 2024
Reviewed: February 19, 2024
Albert
United States of AmericaEverything was great
Left before breakfast
Stayed in February 2024
Reviewed: January 12, 2024
Nancy
United States of AmericaI wish there was a bathtub.
The property was clean and efficient. Location was just off the highway with several food choices nearby.
Stayed in January 2024
Reviewed: January 6, 2024
Jody
United States of AmericaNoisy traffic area, questionable people wandering on/off property from Circle K attached. Approached by strange men. A lot of barking dogs onsite and staff was unable to resolve.
Clean, lovely room and lobby area. Small but nice pet walking area. Generous breakfast options.
Stayed in January 2024
Reviewed: January 2, 2024
Patricia
United States of AmericaNo closet or ironing board
Quiet and convenient
Stayed in November 2023
Reviewed: December 16, 2023
Peterson
United States of AmericaNo remote in my room
Everything else was great
Stayed in December 2023
Reviewed: November 17, 2023
William
United States of AmericaNothing.
The value.
Stayed in November 2023
Reviewed: November 6, 2023
Diana
United States of AmericaThe walls seemed to be very thin and we could hear the other guests in the room next to us so we had to run our fan all night and turn on some sleeping music to drown out the neighbors while we tried to sleep. I wish it had more protein options for breakfast and drink options but other than those things it was a good place to catch up on some rest.
It was very clean the front desk staff was very friendly and kind
Stayed in November 2023
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