211 Historic Nature Trail, Gatlinburg, TN 37738, United States of America
#446 of 540 hotels in Gatlinburg
Guests' ChoiceBased on 1644 hotel reviews
6.3Cleanliness
6.6
Comfort
6.8
Location
8.9
Facilities
6.3
Staff
7.4
Value for money
7.0
Free Wifi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
Phillips
United States of AmericaI have weak hip joints and the bed was firmer than I prefer it. I woke sore rather that rested. My husband didn't have this problem, so I think it important to note this was a personal issue and not the fault of the hotel. I'd stay agin and make my own accommodation for comfort.
It was convenient for walking to the town where is is difficult to navigate through traffic, and parking is $20 daily. It was far enough away to sleep well, while still being convenient for location to all attractions we wished to visit.
Stayed in May 2024
Reviewed: May 12, 2024
Daniel
United States of AmericaKinda of outdated, white stains on the cushions in the window
The price was good
Stayed in May 2024
Reviewed: April 29, 2024
Brian
United States of AmericaIt has gone down since the new management has taken over.
The location is excellent. Right in the middle of Gatlinburg and off the main road just enough to be reasonably quiet.
Stayed in April 2024
Reviewed: April 22, 2024
Sam
United States of AmericaThere were quite a bit of hairs on the sheets/comforter and hairs in the bathtub. I did not complain while at the hotel. I have a 4 year old, to me this is nothing but I would think when staying in a hotel in such a nice area, you would make sure it is more clean.
It is always easy to check in here. The hotel is in a great location for walking the strip.
Stayed in February 2024
Reviewed: April 22, 2024
Deborah
CanadaThe hotel is tired and could use some updates.
The two beds were actually in adjoining rooms which made it very convenient for temperature control and having two bathrooms.
Stayed in April 2024
Reviewed: April 20, 2024
Harry
United States of AmericaVery over priced.. desperately needs an update. Old dingy carpet in hallway. Room had place and stick carpet squares Broken tiles on bathroom floor. Air-conditioning fan was like a loud motor. We had to shut it off so we could sleep. Room was super small. The breakfast area was tiny. Lobby air conditioner either broken or they were trying to save money because it was hot in the lobby. This was definitely a budget hotel with a big price tag perhaps because there were a lot of events happening this weekend.Would not recommended
Convenient location
Stayed in April 2024
Reviewed: April 1, 2024
Howard
United States of AmericaN/A
Stayed in March 2024
Reviewed: April 1, 2024
Alexis
United States of AmericaDefinitely doesn’t look like the photos, and could have been a lot cleaner honestly. The bathroom floor has a bunch of cracks and holes in it. The toilet also wasn’t cleaned too good
It was pretty quiet at night when we needed to sleep
Stayed in March 2024
Reviewed: March 22, 2024
Brianna
United States of AmericaDefinitely your average motel but good prices
Location
Stayed in March 2024
Reviewed: March 20, 2024
Dorothy
United States of AmericaOld and need maintenance.
Needs updated badly. Was pretty clean though. Staff was not exactly welcoming.
Stayed in March 2024
Reviewed: March 20, 2024
Elizabeth
United States of AmericaThe noise at 3am slamming doors, the air didn’t work and it was really hot in the room.
Location
Stayed in March 2024
Reviewed: March 4, 2024
Sandy
United States of AmericaNo microwave, no so called free breakfast no extra linen windows dirty
Stayed in March 2024
Reviewed: March 4, 2024
Peters
United States of AmericaThe cleaners entered our room with our DND sign on 45 minutes before check out, and 15 minutes before. They were rushing us out before we were ready.
How close it was to the strip. We parked our car in the garage and were able to walk.
Stayed in March 2024
Reviewed: March 4, 2024
Crystal
United States of AmericaOur TV wouldn't stay on. It would play for a short time and just cut off, very irritating.
The breakfast was ok, nothing to brag about.
Stayed in March 2024
Reviewed: February 19, 2024
Alam
United States of AmericaIt can be a little tricky to get in and out of property
Located in a great area
Stayed in February 2024
Reviewed: February 19, 2024
Sarah
United States of AmericaIt is an older property, so it could use some renovations
That convenience of the property to the key locations in downtown
Stayed in December 2023
Reviewed: January 15, 2024
Sandra
United States of AmericaThe rooms are extremely small
Great location, outdated and very small but clean rooms.
Stayed in January 2024
Reviewed: January 15, 2024
Mary
United States of AmericaNeed to have better coffee creamer
Not great
Stayed in January 2024
Reviewed: January 8, 2024
Bobby
United States of AmericaThe parking lot was dirty, and we saw a roach in the bathroom. My brother was in the room next door, and he also saw a roach in his room.
Location and price, the bed was comfortable.
Stayed in January 2024
Reviewed: January 7, 2024
Joshua
United States of AmericaFeel like breakfast could have a better variety. Breakfast items could be stocked better.
Short walk to downtown. Beds were comfortable
Stayed in December 2023
Reviewed: January 2, 2024
Nicole
United States of AmericaThe free breakfast was a joke! Little Debbie's are not breakfast! The coffee made us sick for hours The TV service was only available half the time
The bed was comfy
Stayed in January 2024
Reviewed: December 29, 2023
Brenda
United States of AmericaThe hotel needs to be updated. The carpet in the hall needs replaced. No coffee maker in the room.
The bed was good and very comfortable. The staff were very helpful.
Stayed in December 2023
Reviewed: December 24, 2023
Matthew
United States of AmericaOut dated rooms
Location great
Stayed in December 2023
Reviewed: December 21, 2023
Larry
United States of AmericaThere was a couple of holes in the walls burnt places in the carpet and hair on the back of the toilet
Location was the best thing it was fairly clean inside and out.
Stayed in December 2023
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