1954 Norwich New London Tpke, Uncasville, CT 06382, United States of America
#4 of 6 hotels in Uncasville
Guests' ChoiceBased on 1111 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
9.1
Value for money
8.3
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 6, 2024
Michael
United States of AmericaShuttle on the weekend only, at least this time of year.
Excellent value, just the place for sleep and shower while visiting the casino, not a long-term stay place. Smallish basic room (“Microtel”), clean, neat, well appointed. No fridge, no coffee maker – to be expected at this price point, although coffee/tea (pretty good too) available 24 hrs. Helpful, courteous, competent staff. Breakfast is basic but good – muffins, cereal, juice, hard boiled eggs etc. (you are warned not to put the eggs in the micro wave); pancake machine is fun-wave your hand in front of it and a freshly made pancake pops out. Not the place for trays of scrambled eggs and sausage/ham, waffles.
Stayed in April 2024
Reviewed: May 5, 2024
Evangelos
GreeceBad breakfast…
Perfect room, clean and large!
Stayed in May 2024
Reviewed: April 29, 2024
Timothy
United States of AmericaClose to mohegan. Clean
Stayed in April 2024
Reviewed: April 28, 2024
Howard
United States of AmericaThe breakfast spread was disappointing
Good coffee, hotel staff, shuttle service
Stayed in April 2024
Reviewed: April 24, 2024
Karen
United States of AmericaThe room was comfortable and clean
Stayed in April 2024
Reviewed: April 18, 2024
Annebelle
NetherlandsBreakfast was very limited
Easy to reach, clean, friendly staff.
Stayed in April 2024
Reviewed: April 13, 2024
Theresa
United States of AmericaThe cleaner they used in the room was very strong and when you have allergies this is tough sleeping
Location and shuttle
Stayed in March 2024
Reviewed: April 8, 2024
Maribel
United States of AmericaIt's clean quiet,breakfast is good, we've stayed here several times we like it..
Stayed in April 2024
Reviewed: April 7, 2024
Angel
United States of AmericaPaid for a room with breakfast. I’ve been staying in the hotel in which breakfast is always included in the rate. I thought trying this Microtel by Wyndham and very much disappointed with their breakfast offered. The worst I ever had in my travel experience. One fruit available, and the apple was not fresh and crispy as should be. Bagels are hard as stone. Cold boiled eggs are overcooked. There is no single hot item offered except hot coffee and tea.
Receptionist is kind and helpful. Location is great.
Stayed in April 2024
Reviewed: April 4, 2024
Gary
United States of AmericaNo refrigerator in room or microwave beds were not to comffy
Stayed in March 2024
Reviewed: March 26, 2024
Gagnon
United States of Americaa few more options for breakfast
Stayed in March 2024
Reviewed: March 24, 2024
Jon
United States of Americabreakfast was lacking hot food options like eggs, potatoes, bacon, etc. that we usually have at similar type hotels
location, room, bed, cleanliness, friendly helpful staff
Stayed in March 2024
Reviewed: March 24, 2024
Mariellyn
United States of Americasmall room and breakfast area
the location and the shuttle
Stayed in March 2024
Reviewed: March 20, 2024
Nicole
United States of AmericaIt was small and clean
Stayed in March 2024
Reviewed: March 15, 2024
Michael
United States of AmericaBreakfast was adequate but could have been better
Rooms were clean and in almost new condition. Good location, a short distance to Mohegan Sun. Staff was very helpful and friendly
Stayed in March 2024
Reviewed: March 14, 2024
Ann
United States of AmericaWhen I booked this hotel through booking .com; on-line reservation said room it would be $192. We ended up being charged $252. I didn’t respond to hotel staff as I did not book directly through them. 😧
Breakfast was good.
Stayed in March 2024
Reviewed: March 14, 2024
Alicia
United States of AmericaThe pull out sofa mattress was super uncomfortable
Everything was good
Stayed in March 2024
Reviewed: March 12, 2024
Jolanta
United States of AmericaA hook or two in the bathroom would come handy.
The location and price were exceptional. The staff very helpful and kind. Breakfast food selection as well as presentation impressive. We loved your coffee, too.
Stayed in March 2024
Reviewed: March 7, 2024
Mayke
United States of AmericaGreat customer service
It was very close to casino and the shuttle was very convenient
Stayed in March 2024
Reviewed: March 4, 2024
Jocelyn
United States of AmericaClean. Perfect location. Shuttle is so awesome.
Stayed in March 2024
Reviewed: March 3, 2024
Sheila
United States of AmericaThe bed was a little soft and the room we had was above the front door and was quite noisy with shuttle and the sliding door.
The shuttle was very convenient.
Stayed in March 2024
Reviewed: February 29, 2024
Aryn
United States of AmericaBeds weren't very comfortable.
Quiet, polite staff, great coffee!
Stayed in February 2024
Reviewed: February 26, 2024
Kellie
United States of AmericaVery clean. Great staff. Great location.
Stayed in February 2024
Reviewed: February 26, 2024
Christopher
United States of AmericaBed/pillows were uncomfortable
Very close to casino and there’s a shuttle to bring you there and back.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content