Reviews of Holiday Inn Harrisburg East, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
815 South Eisenhower Boulevard, Harrisburg, PA 17057, United States of America
#40 of 48 hotels in Harrisburg
Guests' ChoiceReview Score
Based on 234 hotel reviews
6.0Score breakdown
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Cleanliness
6.8
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Comfort
7.0
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Location
7.6
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Facilities
6.4
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Staff
7.4
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Value for money
6.2
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Free Wifi
7.8
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Reviewed: April 28, 2024
Seth
United States of America1 review7.0“Overall a good experience and would stay again”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
The lights were very dim and there was not proper lighting or a fan in the bathroom
Comfortable and clean
Stayed in April 2024
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Reviewed: April 6, 2024
Robert
United States of America5 Reviews1 helpful vote5.0“Clean the lot and entrance and change the first impression!”- • Couple
- • Standard Room
- • Stayed 1 night
- • Submitted from a mobile device
Small bathrooms, tiny gym, pool was gross. Parking lot and entry were dirty.
Good location. Nice lobby. Clean room.
Stayed in April 2024
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Reviewed: September 18, 2023
John
United States of America1 review7.0Good- • Leisure trip
- • Group
- • Standard Queen Room with Two Queen Beds
- • Stayed 3 nights
DOT workers used the front parking lot at the adjacent Wendy's to stage their construction equipment at 11:30 at night with vehicles running for 45 minutes. Even with the windows closed the noise was excessive. Only 1 elevator was working during the stay. Cleanliness of the elevator and hallways could be improved. Hotel was being used by youth travel baseball teams. Parents need to explain "quiet time" to children running up and down hallways and be mindful of the other guests in the hotel.
Location was convenient right off of the turnpike. Located in a more industrial area. Relatively close to Hershey park about 15 minutes away.
Stayed in September 2023
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Reviewed: July 15, 2023
Kelsey
United States of America1 review5.0“Wouldn’t stay here again.”- • Leisure trip
- • Couple
- • Standard King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Our AC didn’t work - they offered to move our room but they didn’t have another king bed and we would’ve been on a different floor than everyone we were traveling with. We asked them to see if they could fix the AC but no one did during the 3 days we were there. The first time we called they said they’d check the next day, when we called again, the other person said ther was no note about checking the AC, then we spoke to someone in person again but the maintenance person never came. The pillows are heavy and flat, very uncomfortable. The pool was freezing.
Clean rooms, bedding was very clean, and the rooms were big. The staff overall was nice, but didn’t seem to know what they were doing.
Stayed in July 2023
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Reviewed: July 5, 2023
Malissa
United States of America1 review7.0Good- • Leisure trip
- • Family with young children
- • Executive Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Pool was dirty
The dove products provided
Stayed in July 2023
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Reviewed: July 3, 2023
George
United States of America1 review5.0Fair- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Disability Access
- • Stayed 2 nights
- • Submitted from a mobile device
The bathroom
Stayed in July 2023
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Reviewed: June 19, 2023
Gary
United States of America1 review5.0“Below average”- • Leisure trip
- • Family with young children
- • Executive Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Room wasn’t ready at 310, and I was told they didn’t have the room i reserved at 430. Pool was not right, cloudy, bubbly, and could see surface chemicals.key card stopped working the second day which was annoying.
They found a room which I had already reserved
Stayed in June 2023
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Reviewed: May 19, 2023
Jennifer
United States of America13 Reviews5.0“Meh. I would not recommend. It’s ok at best.”- • Business trip
- • Solo traveler
- • Standard Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
I booked this hotel solely due to having an airport shuttle and the description did NOT indicate limited hours of operation, I had to pay $60 to Uber to airport because shuttle didn’t start for the day. very disappointing. I do not prefer Holiday Inns for this reason, it’s always something!
easy to get to
Stayed in May 2023
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Reviewed: March 30, 2023
William
United States of America14 Reviews5.0“would not recommend to a friend due to the condition of the property/room, but the staff was excellent!”- • Business trip
- • Solo traveler
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
the condition of it. old/dirty/sticky
location and staff
Stayed in March 2023
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Reviewed: December 26, 2022
Antonio
United States of America30 Reviews3 helpful votes5.0“Not to holiday quality standard”- • Business trip
- • Family with young children
- • Standard King Room
- • Stayed 1 night
- • Submitted from a mobile device
Services!
Well i book this hotel cus they ofered schodle service to MDT n once i requested i find out tht they start at 7 am till 11pm There is no restaurant well working at that time and i get there arround 6 pm courtesy coffe not worki g either the hot water is very limited and it was really cold there I will not stay again there!
Stayed in December 2022
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Reviewed: September 25, 2022
Roberto
United States of America1 review7.0Good- • Leisure trip
- • Group
- • Executive Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Pool
Stayed in September 2022
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Reviewed: September 6, 2022
Alyssa
United States of America1 review7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Disability Access
- • Stayed 2 nights
- • Submitted from a mobile device
I think your pool is a little outdated and small, the kids were really looking forward swimming and it was cold and overcrowded and the small
Friendly , clean attentive
Stayed in September 2022
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Reviewed: August 18, 2022
Matthew
United States of America2 Reviews5.0“adequate place to sleep”- • Leisure trip
- • Family with young children
- • Executive King Room
- • Stayed 2 nights
- • Submitted from a mobile device
no breakfast, pool was not open.
Good location
Stayed in July 2022
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Reviewed: August 15, 2022
Lisa
United States of America2 Reviews7.0Good- • Leisure trip
- • Couple
- • Standard Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The fact booking.com had me pay for 2 beds which I wanted but when I got there they were all booked!
very clean, great staff
Stayed in August 2022
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Reviewed: August 13, 2022
Joy
United States of America1 review7.0“Disappointed for price”- • Business trip
- • Solo traveler
- • Standard Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
More updated rooms and cable
Location carpet wet in front of unit At windows
Stayed in August 2022
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Reviewed: July 18, 2022
Joel
United States of America1 review5.0Fair- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Disability Access
- • Stayed 1 night
No bed sheet for the sofa bed No ice machines working Poor quality breakfast
Stayed in July 2022
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Reviewed: July 3, 2022
Crystal
United States of America9 Reviews1 helpful vote7.0“I would stay there again”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Disability Access
- • Stayed 2 nights
- • Submitted from a mobile device
There was a lot of noise with kids running around on our floor we stayed on ask again to be more quieter
It did not take me long to check in
Stayed in June 2022
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Reviewed: June 29, 2022
Rodriguez
United States of America1 review5.0Fair- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 2 nights
- • Submitted from a mobile device
no cree breakfast I didn’t have a microwave in my room and the pool was very small
Stayed in June 2022
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Reviewed: June 14, 2022
April
United States of America4 Reviews6.0“Good value but not super clean”- • Leisure trip
- • Family with young children
- • Executive Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Cleanliness was not up to par. Floors needed vacuumed and surfaces wiped clean. The linens were perfect. There is just not an emphasis on surface cleaning at this hotel that I expect. good thing I packed my Clorox wipes.
facilities had lots of amenities
Stayed in June 2022
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Reviewed: April 30, 2022
Tramayne
United States of America6 Reviews6.0“Okay but not grea”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
That the pool was out of order. Our room also had ants which I told them about but they didn't do anything about it. The bar was open but not the restaurant. No microwave in room.
The Van driver was very pleasant. He was also punctual and did not delay when picking us up or dropping us off from the airport. The young man that checked us in was very accommodating. The linen was clean. The bed and room were a nice size. The rooms came with refrigerator and freezer. They also had a Keirg coffee maker that was wonderful. The hotel itself was in in a very convenient location, not too close in proximity to the city but close to place to eat and shop.
Stayed in April 2022
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Reviewed: April 25, 2022
Yolanda
United States of America3 Reviews7.0“other than the issue of our sheets the stay was comfortable and nice”- • Family with young children
- • Executive Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
the sheets in our room we not clean
it was very close to the venue
Stayed in April 2022
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Reviewed: April 20, 2022
Jackie
United States of America3 Reviews7.0“it was ok . the beds were comfortable and the bedding was very clean .”- • Leisure trip
- • Travelers with friends
- • Executive Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
mini fridge wasn't clean . some mildew in grout lines
convenient
Stayed in April 2022
-
Reviewed: April 18, 2022
Ariel
United States of America8 Reviews6.0“Fair, we were not outside, we had roof over our heads thats pretty much it.”- • Leisure trip
- • Family with young children
- • Executive Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
I requested for a change of dates days before the trip and it was ignored, no one cleaned, no room service, room was never cleaned during the day, towels were never replenished, toilet papers was never changed some left over trash from prior occupant still in the room under the bed.
LOCATION,
Stayed in April 2022
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Reviewed: March 28, 2022
Ashley
United States of America11 Reviews7.0“Sucks for the price no one should be messing with me”- • Leisure trip
- • Family with young children
- • Standard Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
The kids ever night knocking on your door and running stuff can be rude
Very clean
Stayed in March 2022
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