Reviews of Millennium Hotel Broadway Times Square This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
145 West 44th Street, New York, NY 10036, United States of America
#358 of 415 hotels in New York
Guests' ChoiceReview Score
Based on 5042 hotel reviews
Score breakdown
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Cleanliness
7.5
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Comfort
7.5
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Location
9.3
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Facilities
7.1
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Staff
8.2
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Value for money
7.0
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Free WiFi
7.7
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: May 20, 2024
Horwitz
United States of America1 reviewVery GoodThe phone operators could have been a bit more pleasant.
The doorman Mark was fabulous as was Syeda at the front desk.
Stayed in May 2024
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Reviewed: May 17, 2024
Ahmad
United Arab Emirates2 ReviewsPleasantNo coffee maker No fridge Lack of facilities
Good location. clean
Stayed in May 2024
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Reviewed: May 16, 2024
Yousef
Saudi Arabia5 Reviews1 helpful vote“The hotel is good for its location and only for its location, for me. The staff was nice tho! But the hotel is not that”The room had no mini fridge!! When i called them they said that you need to order it before coming? Who does this? Really, who does? Also we changed the room because the carpet had a big strain on the floor of the room. When they changed the room because of the strain, it had no coffee machine! So we had to order it!
It’s location
Stayed in May 2024
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Reviewed: May 15, 2024
Susan
Ireland33 Reviews2 helpful votes“The most incredible staff and I travel weekly. They are really exceptional. The hotel itself is a bit jaded and tired an”Dated and tired
The staff are beyond exceptional. Really incredible and stand out staff from the front desk to concierge to cleaning staff. Top, top, top service.
Stayed in May 2024
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Reviewed: May 12, 2024
Ajay
Australia12 Reviews2 helpful votes“Pleasant and comfortable”Amenities could be better
Well sited for Times Square
Stayed in May 2024
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Reviewed: May 10, 2024
Barbara
United States of America7 Reviews1 helpful voteVery GoodSignage indicated there was a restaurant and bar there. There were neither.
The location and the beds were very comfortable..
Stayed in May 2024
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Reviewed: May 9, 2024
Jessica
United States of America1 review“I greatly enjoyed the location and views and the experience all together.”The beds were hard and uncomfortable. The room was hot and stuffy and we needed to purchase a fan to keep it somewhat comfortable.
The location was great and the views to die for. But the beds were not comfy and the room was stuffy and warm. We had to buy a fan to keep it comfortable. The shower continued to fill up as we showered. But the staff was very helpful.
Stayed in May 2024
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Reviewed: May 8, 2024
Eléonore
Belgium3 Reviews1 helpful vote“Good location but very expensive”The hotel deserve and need a big refresh. The price even if the location was good, was disproportional for the old room that we had.
It was in Times Square so the location was absolutely perfect. Near Bryant park also which is a beautiful park. The view of the room ( which I paid for it) was very good. The staff was absolutely amazing.
Stayed in May 2024
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Reviewed: May 6, 2024
William
United Kingdom4 Reviews“4 day stay in NY went ok. City ws good . Stayed in better cheaper hotels world wide.”no bar facilities etc. kept walking into timber base of bed.
location was what we wanted.
Stayed in April 2024
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Reviewed: May 6, 2024
Steven
United Kingdom24 Reviews2 helpful votesGoodStaff were not very friendly. Would not assist us in getting a taxi. No where to really sit in the lobby. This hotel appears to outgrown its building. Too busy and check in times lousy. Stayed in a Millennium in Chengdhu which was better.
Location was good. Room was pretty good. The best thing was we were allowed to leave luggage whilst waiting to check in.
Stayed in April 2024
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Reviewed: May 5, 2024
Theodoros
Greece7 Reviews1 helpful vote“Amazing location!!”Best location we could choose! In the heart of Times Square!
Stayed in May 2024
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Reviewed: May 4, 2024
Ross
Australia8 Reviews“Very enjoyable stay in NYC”No dining facilities in Hotel since COVID
Location was great
Stayed in April 2024
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Reviewed: May 2, 2024
Anne
United States of America5 Reviews“The perfect place to relax after seeing Hamilton”Price, no on site restaurants for breakfast
The view, the two beds, toiletries and coffee
Stayed in May 2024
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Reviewed: May 1, 2024
Silvana
United States of America2 Reviews1 helpful vote“Location great, staff friendly, just awful scent in the room.”The room smelled awful, the cigarette smoke scent was overwhelming. The room was also very hot I had to keep the window open in order to ventilate the room.
Location was great, very close to Times Square and the Subway station. Super close to several places to eat and sites.
Stayed in April 2024
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Reviewed: April 29, 2024
David
Netherlands29 Reviews5 helpful votes“Great situation, nothing extra or fancy, but decent price/quality ratio”Not the most modern hotel
Bed is comfortable
Stayed in April 2024
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Reviewed: April 28, 2024
Kieran
Ireland14 ReviewsGoodLocation to Time Square NYC
Stayed in April 2024
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Reviewed: April 27, 2024
Katherine
United States of America3 Reviews“Good service, great location, reasonable price, older bldg”Older bathrooms
Location
Stayed in March 2024
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Reviewed: April 26, 2024
Elisa
Ireland4 ReviewsGoodToo much dust in the room
Well located, very kind and helpful staff
Stayed in April 2024
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Reviewed: April 25, 2024
Lena
United States of America1 review1 helpful vote“The room could have been nicer, but it was roomy, comfortable and had a nice view. Great location!”The room was old and had a dripping bathroom faucet. No refrigerator which would have been nice to have due to the amount of leftovers from dining out. Coffee was not replaced in the room in the morning that we had housekeeping come in to clean.
The location was amazing and the staff were very friendly and accommodating.
Stayed in March 2024
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Reviewed: April 25, 2024
Gregoria
United States of America1 review1 helpful vote“it was nice but I would not comeback to this hotel looks nice online but not in person”the rooms were to simple, no fridge for my drinks, the ac took 3hr to cool down my room the restaurant opens late so current have breakfast in the morning i had to have it delivered and being my first time in new york it took me a while to find a place to delivere
the hotel lobby was beutifull but the room was simple not like other hotels I been at I would of payed more if the rooms looked as nice as the lobby
Stayed in April 2024
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Reviewed: April 24, 2024
Marek
Slovakia13 Reviews“Great location and views but lacking amenities (fridge, kettle, etc.) and doesn't offer any form of breakfast.”Just basic amenities. No fridge, no kettle or any basic cutlery/kitchen stuff. We wouldn't mind not having any of these if the hotel at least had a restaurant and offered breakfast. Rooms didn't seem to be vacuum cleaned. There wasn't any toilet brush which is a must-have for any proper accommodation.
The location is quite unbeatable and views from the 43rd floor were really nice. Kind and helpful staff.
Stayed in April 2024
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Reviewed: April 23, 2024
Sanjay
India11 Reviews4 helpful votesGoodThere are no restaurants inside the hotel
The hotel is old but well maintained, location is the best bang onn times square
Stayed in March 2024
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Reviewed: April 23, 2024
Karolina
Poland28 Reviews4 helpful votes“I would come back because location was everything!”Room was clean but a bit worn down. I would say it would be good to replace carpets. Safe didnt work.
Location location location!!! The views from 47 floor was amazing! Very comfortable bed
Stayed in April 2024
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Reviewed: April 21, 2024
Lee
United States of America9 Reviews1 helpful vote“Nothing beats proximity to Times Square”No mini bar/refrigerator in room. Furniture beat up/scratched and needed to be replaced. Hinges to where mini-bar/refrigerator had been were missing. Caulking in bathroom around tub needed to be refreshed.
Check in and check out were quick and easy; proximity to Times Square. View from room overlooking Times Square from 40 stories above was breathtaking. Fact that a room key is needed on elevator to gain access to my floor provides additional safety and security. The room was spacious.
Stayed in April 2024
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