An old hotel that charges too much. The elevator is old and bumps before stopping at each floor. There is strong smell of chloride in the lobby. One of the ice machines at our floor is out of order but no sign to show that.

Within walking distance to the west campus of DUKE university. Welcome drink and dessert.

Stayed in May 2024

There was a pet fee. No where on Booking.com does it tell you it is $100. I had already made a non refundable booking. And driven over 3 hours . There was a $15 “destination” fee.. I did not get all the amenities that were listed. And you have to dig into policies to see that. They advertise their rooms are $77 dollars!!! I spent over $200. I got several messages and emails to pre register.. then still stood in line.. only one clerk. Hotel map is not clear ; directions poor as to get to room. Guest instructions say continental breakfast is $9.99 per person; destination fee says it’s free. But we didn’t know where the breakfast was. Booking .com should make these places declare what their pet fees are. And their destination fees should be in the room price , if everyone gets it added on

Location Clean

Stayed in May 2024

Ice Machines and Elevator and Microwaves not working.

Staff and Location

Stayed in April 2024

X

No

Stayed in March 2024

Not having to pay for Wi-Fi or $100 deposit.

Did not try

Stayed in April 2024

The bar. I didn't expect there to be a bar, but since there was i stopped by and the end of the day on Saturday. It was very poorly stocked and it seemed like nobody could get the drink they ordered--you had to work with the bartender to make do with what little he had.

I liked the design of the room, especially the combination of the closet area and bathroom behind a sliding door.

Stayed in April 2024

Staff, hours of pool, lack of Amenities in the room

Location.

Stayed in March 2024

Check-in could have been handled better, I stood waiting for hotel employees to finish their chat before I was acknowledged. It lasted for several minutes. Our non smoking room smelled as if the previous guest was a heavy smoker IN the room. My partner who is a smoker (but DID NOT in the room) commented on how much the room smelled of smoke. The bed also left something to be desired as far as comfort.

Location was excellent, we Ubered from the hotel to DPAC for our event. The rates were good

Stayed in March 2024

Smell, small and old fitness center

Comfortable bed and large room

Stayed in January 2024

It was old and dingy feeling. Also someone was smoking weed on our floor. Girl at checkin was weird. She barely spoke even though I was trying to ask questions

Cheap, room was clean, quiet, and comfortable

Stayed in December 2023

Security lighting in the parking lot

Location

Stayed in November 2023

Security lighting in the parking lot

Location

Stayed in December 2023

The pool was not open. The place was empty. There were people smoking pot in the parking lot. (Most likely not guests.)

It was a great location.

Stayed in December 2023

The first staff I came in contact with was rude. The room had holes in the walls.

Stayed in December 2023

Staff was rude. I was charged in full from Booking and then they said they would charge me the resort fee and it was my problem to get a refund from Booking. Also, they woke me early morning to say I had to vacate the room since I had checked out when I haven't and was insisting, I had and almost yelling at me. The cleaning person was knocking on the door insistently.

Location was good for my plans, hotel is nice.

Stayed in December 2023

The bed was very hard and uncomfortable

Stayed in November 2023

Stains on walls and carpet. in room and hallways.

Location

Stayed in December 2023

Remote control didn't have a back plate on it. Bathroom, mainly the tub/shower could use an update or possibly make bathroom area a little bigger.

Room was large and spacious. Bed was clean and comfortable Front desk staff was excellent

Stayed in December 2023

Ice room on 2nd floor floor was wet i think from the ice maker

Everything

Stayed in November 2023

I didn’t feel safe inside. Hallways smell.

It was not as expensive as the hotels near by.

Stayed in October 2023

The bed was awful the room was not stocked with soap or coffee. There were people walking the halls at all hours just looking at other people and their stuff.

The location was great for Duke eye center.

Stayed in December 2023

It was almost creepy quiet. But it was a random weekend. There were a few loud guests but they quieted down before bed time.

It was a beautiful hotel. It's old but kept up. The room was very nice and clean.

Stayed in November 2023

The staff needs to be more friendlier, and waiting to have a simple question answered is rude when other staff members weren't occupied. Hot breakfast should be served, pictures online show they had hot breakfast, and an onsite restaurant was advertised, but that wasn't the case. It's a selling point, but lies, I was not impressed. The bar should be opened at set times, not when the person feels like coming in. No toiletries were provided..they also ran out basic necessities like food products AKA snacks and water etc. The bathroom door was off track and made it ridiculous to close. Should just be replaced with a real door or a barn door, that would help.

I liked the location, the hotel was very clean.

Stayed in November 2023

Extremely dirty flooring and extremely old sheets, outdated

Didn’t have breakfast at the hotel

Stayed in October 2023