851 W Genesee St, Skaneateles, NY 13152, United States of America
#1 of 7 hotels in Skaneateles
Guests' ChoiceBased on 57 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.4
Facilities
9.6
Staff
9.6
Value for money
8.2
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 18, 2024
Melissa
United States of AmericaNothing
Excellent aqua terrace and relaxation room. Ability to make frequent use of amenities. Incredibly responsive staff. Softest robes!
Stayed in April 2024
Reviewed: April 10, 2024
Kyle
United States of AmericaNothing. Oh, yes, too many email reminders for every event and requests for reviews.
Lovely soothing ambiance with rooms (and also bungalows) wrapping around a pond and manicured garden that are said to resemble the ones Monet painted. Cozy place in your elegant grandmother's style, plush pillows and drapes, pretty rugs, spa quality toiletries, fireplace in the rooms. Great service with positive vibes, soothing music, and fragrances everywhere. Very good yoga and fitness classes, nice sauna, steam and fun outdoor hot tub. Good restaurant too, plus very convenient to the town's many eateries.
Stayed in April 2024
Reviewed: January 22, 2024
Jessica
United States of AmericaWe would have appreciated knowing however that it was a prix fixe dinner since we were dining with our two children and the meal was very expensive. We would have preferred more options especially since our dinner plan was to dine in house both Christmas Eve and Christmas Day.
Our Christmas Eve meal was one to remember and compliments to the chef. We loved the ambiance of the dining room and sitting next to the fire place.
Stayed in December 2023
Reviewed: January 17, 2024
Heneka
United States of AmericaGreat spa, amazing calming vibes throughout the property.
Stayed in January 2024
Reviewed: December 31, 2023
Douglas
United States of AmericaIf we were comped!!
It’s a magical place
Stayed in December 2023
Reviewed: December 9, 2023
Danielle
United States of American/a
beautifully lit, warm, cozy, comfortable
Stayed in December 2023
Reviewed: September 16, 2023
Maier
United States of AmericaNot that I am a big TV watcher but tvNp was not very good. Channel play over each other. The whole thing made no sense. Restaurant menu needs a rework.
Absolutely beautiful grounds. Looks like a Monet painting. Staff is excellent.
Stayed in September 2023
Reviewed: July 24, 2023
J
United States of AmericaThe toilet paper. Cheap stuff, not in keeping with the luxury feel of the property
Stayed in July 2023
Reviewed: June 29, 2023
Cynthia
United States of AmericaIt was super expensive. I understand, given the setting....etc.
Beautiful setting....loved it!
Stayed in June 2023
Reviewed: May 4, 2023
Gary
United States of AmericaHeating system was very loud. Kept waking me up at night
Excellent dining on site. Spa was excellent. Waiters, bartenders, and room service were sll great.
Stayed in April 2023
Reviewed: March 27, 2023
James
United States of AmericaPlace is showing a little wear and tear
Spa and dining
Stayed in March 2023
Reviewed: February 21, 2023
Brenda
United States of AmericaFood was fabulous and the spa an added treat....whether visiting the area or just looking for a local retreat this place was perfect.
Stayed in February 2023
Reviewed: January 8, 2023
Stephen
United States of AmericaNo notes!
We had an amazing stay here! Beautiful, serene facilities, incredible rooms, and a spa to die for. Will definitely be back!
Stayed in January 2023
Reviewed: August 28, 2022
Susan
United States of AmericaIt was delicious and large enough for us to share.
Stayed in August 2022
Reviewed: July 27, 2022
Irene
United States of Americanothing
we felt like we were in a French country inn staff was so pleasant! Special shout out to Tess who took care of us at dinner! and to George our lovely waiter at breakfast!
Stayed in July 2022
Reviewed: July 7, 2022
Elsa
United States of AmericaIt was perfect. I didn't want to leave.
Stayed in July 2022
Reviewed: June 1, 2022
Erica
United States of AmericaMassage seems a bit overpriced and spa was crowded.
Spa is great! Everything is very clean. Rooms are comfortable.
Stayed in May 2022
Reviewed: May 31, 2022
Catherine
United States of Americathe light in our room on the desk did not work. We forgot to tell the desk.
the serenity and spa options
Stayed in May 2022
Reviewed: October 17, 2021
Ericka
United States of AmericaDinner was fabulous right on the pond
Stayed in October 2021
Reviewed: August 14, 2021
Pamela
United States of AmericaThere were a few things I was not told about that would have been nice to know like the wine card. When I asked about booking again the manager seemed miffed about the question. Difficult to get appointments at the spa. Make the appointments before booking the room
Great location, great food, quiet. The spa area was clean and comfortable. The rooms were spacious. Many of the staff were kind and polite.
Stayed in August 2021
Reviewed: August 7, 2021
Christina
United States of AmericaClarity on the cost of wine by the ounce. There was confusion and we ended up being charged $53 for a 3 oz pour of a wine that I can buy for $28 for the whole bottle! The bar tender was very busy that night and this is likely why he didn't clarify it for us. The front desk was wonderful about refunding us this cost and made it so we will definitely come back. They truly understand the art of customer service
It's expensive, but very much worth it! We went a few years ago for a birthday celebration expecting it to be very expensive, but we found it was not nearly as pricey as we thought due to the spa credits when paying for the room. Beautiful!
Stayed in May 2021
Reviewed: July 28, 2021
Thomas
United States of AmericaBeautiful grounds but needed some manicuring especially in patio areas
Stayed in July 2021
Reviewed: July 13, 2021
Sara
United States of AmericaBeautiful relaxing girls weekend! Best breakfast ever!
Stayed in July 2021
Reviewed: June 4, 2021
Thomas
United States of AmericaThough no fault of the facility, our upstairs neighbors were very noisy at all hours of the day. It was quite annoying and we were this close to complaining, but the inn was obviously at capacity, so it wouldn't have mattered.
Beautiful surroundings, helpful & friendly staff, comfortable lodging and convenient to the historic town and lake. Food at all meals was excellent, and the atmosphere was like being in a Monet painting! This was our second visit and our anniversary; the staff left us a bottle of champagne on ice to enjoy upon our arrival!
Stayed in June 2021
Showing 1 - 25
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