2250 Mission Street, Santa Cruz, CA 95060, United States of America
#15 of 56 hotels in Santa Cruz
Guests' ChoiceBased on 746 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.3
Staff
8.9
Value for money
8.0
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 1, 2023
Nicole
United States of AmericaN/A
Professional and helpful staff. Beautiful grounds. Quiet and not over crowded. Easy access to everything.
Stayed in June 2023
Reviewed: June 30, 2023
Taher_69
United States of AmericaBathroom was not clean
Location & room size
Stayed in June 2023
Reviewed: June 18, 2023
Edna-anne
United States of AmericaParking was awkward and the spots were super tight. I had a minivan that barely fit.
Stayed in June 2023
Reviewed: June 12, 2023
Monica
United States of AmericaBeautiful spacious room. Comfortable bed. Lots of table space.
Stayed in June 2023
Reviewed: June 9, 2023
Isabel
United States of AmericaContinento breakfast was good 👍
Front desk Guy very nice 🙂 Place was nice and quiet 💖👏
Stayed in June 2023
Reviewed: June 4, 2023
Mark
United States of AmericaParking for larger vehicles (large SUVs, trucks, RVs) very limited. Knob for bath and shower a bit tough to pull and push. Clothing and wardrobe space not great.
Good location, essential services within walking distance. Room location was fairly well insulated from traffic noise. Air conditioning unit easy to operate. Amenities included small refrigerator/freezer, microwave, Keurig coffee machine and valuables safe. Very good WiFi speed.and cable TV channel choices. Breakfast provided was good with both standard continental breakfast items plus fresh (and quite good) biscuits and gravy, and self-prepared waffles.
Stayed in June 2023
Reviewed: June 2, 2023
Shelby
United States of AmericaThe bathroom cleanliness could use more attention. After dinner when bathing the kids, I noticed that some hair from previous guests had not been cleaned off the floor. The tub / shower and non-skid mat either need a deep scrubbing or replacement, as they seem pretty worn and dirt stained. But, with guests washing off beach sand regularly, I'm sure that's a contributing factor. The inside doorknob of the bathroom also did not lock / latch completely, which could be very easily fixed.
Staff was friendly at check-in and check-out. There was an administrative error during the check-in process, but manager ensured that it was promptly corrected and that our card would not be charged the incorrect amount. There was also a small misunderstanding about our check-out time due to an email I received indicating that check-out was "around 11am but anytime before noon" - apparently this came from the 3rd party site and not from management, but they were very nice when we needed a few extra minutes to finish packing up. Parking was readily available near our room, which was a relief since we drive a larger vehicle. Property was quiet overnight. Beds were reasonably comfortable and the "Family Room" setup was functional for 2 adults and 3 small children, which is exactly what I hoped for. Breakfast options were plentiful and much appreciated! Location is what it is...we didn't try and figure out if we could access a beach closer to the hotel, since we were only there a short time and wanted to play on the Boardwalk. All in all, a pleasant and affordable stay!
Stayed in May 2023
Reviewed: May 31, 2023
Bram
NetherlandsThe breakfast was mediocre at best
Clean, comfortable, quiet, and spacious rooms
Stayed in May 2023
Reviewed: May 30, 2023
Greg
United States of AmericaNot a place to expect a view and no pool or exercise room but loved staying there. We walked to the beach, great coffee and great Mexican food.
Staff was amazing. Everyone was nice. So close to many restaurants, shops, breweries, coffee shops and great walks. Just about a 1 mile walk to beach cliffs
Stayed in May 2023
Reviewed: May 21, 2023
Rozena
United States of AmericaThere wasn't anything that I would say that would be negative. The only negative would be that since it's on a main road, rooms closer to the front may hear some of the road traffic.
Met expectations Beds were comfortable and the pillows were as well. The room was clean. The fridge was larger than expected and we could fit a gallon jug of milk. Cute patio area.
Stayed in May 2023
Reviewed: May 17, 2023
Lu
United States of AmericaThe tub is a little small. I hope there gonna be more fruit in the breakfast.
Stayed in May 2023
Reviewed: May 17, 2023
Kenneth
United States of AmericaThe ADA toilet was too low and needed a more powerful flush.
Room was comfortable, grounds were clean and unique. Front office lady was very kind and helpful.
Stayed in May 2023
Reviewed: May 16, 2023
Rina
United States of AmericaNone of the USB ports worked. 2 electrical plugs/lamp didn't work, AC necessary but so loud.
Location, proximity to good food and drink, breakfast
Stayed in May 2023
Reviewed: May 15, 2023
Israel
United States of AmericaStaff was very friendly. We forgot some clothes and they called us to let us know.
Stayed in May 2023
Reviewed: May 15, 2023
Elizaveta
United States of AmericaWe came before check in time and could leave a car and also our room were ready even before 3 and it was great. Stuff is very friendly and our room was big and clean:)
Stayed in May 2023
Reviewed: May 4, 2023
Savannah
United States of Americathe bed was very stiff, freezer did not work
good location and parking, well kept and great staff
Stayed in May 2023
Reviewed: May 1, 2023
Emma
United Kingdombreakfast was in a very small room and very busy. nowhere to sit with the baby.
great location , room was perfect.
Stayed in April 2023
Reviewed: April 29, 2023
Sylvain
Franceheavy traffic on Mission street hence a bit noisy
clean and cosy, well renovated, very comfortable and spacious. 5mn drive from shore and 10mn drive to downtown. parking was available at that period
Stayed in April 2023
Reviewed: April 18, 2023
Douglas
United States of AmericaNeeds work on breakfast room and result of breakfast room during meal times.
Great location friendly staff very nice room
Stayed in April 2023
Reviewed: April 17, 2023
Heather
United States of AmericaRoom appears clean, but the base of the tub on the outside and around the chair in the corner had long, dark hairs that were very off-puting as it likely meant the floors weren’t very clean. Sheets were scratchy.
Friendly, helpful staff. Beautiful, updated rooms with no carpeting which was nice. Beds were pretty comfy. Great breakfast: fruit, yogurt, string cheese, hard boiled eggs, biscuits and sausage gravy, mini waffle maker, bagels or bread, cereal.
Stayed in April 2023
Reviewed: April 13, 2023
Guy
United Kingdombreakfast to be supervised
location, near a bike shop and two bike factories
Stayed in April 2023
Reviewed: April 10, 2023
Ronald
United States of Americano elevator to breakfast room.
clean, comfortable bed
Stayed in April 2023
Reviewed: March 27, 2023
Terri
United States of AmericaWe had to eat breakfast right at 7am as we had to be at the college 30 minutes later. Unfortunately, all of the breakfast items were not ready and available at this time so we ended up with quick cold foods like bagels, muffins, and bananas. Was hoping everything would be out and ready to serve the several guests that were in the breakfast room.
The property was in a great location for what we wanted to do. Everything was within 10-15 minutes. We were able to check in right at 3pm. The beds were comfortable and there was plenty of lighting in the room.
Stayed in March 2023
Reviewed: March 23, 2023
Walker
United States of Americanope
Easy to find, quiet location and clean
Stayed in March 2023
Reviewed: March 19, 2023
Nicholas
New ZealandBit of noise from room above and outside.
Close to Westside restaurants and Cafes and parking was free and easy. The room itself was large.
Stayed in March 2023
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