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  5. Reviews of Mission Inn

Reviews of Mission Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2250 Mission Street, Santa Cruz, CA 95060, United States of America

#55 of 55 hotels in Santa Cruz

Guests' Choice

Review Score

Based on 753 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    8.0

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: July 1, 2023

    9.0
    A comfortable getaway & we would definitely stay here again.
    • Leisure trip
    • Family with young children
    • Family Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Professional and helpful staff. Beautiful grounds. Quiet and not over crowded. Easy access to everything.

    Stayed in June 2023

  • Reviewed: June 30, 2023

    8.0
    In the middle of Santa Cruz
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was not clean

    Location & room size

    Stayed in June 2023

  • Reviewed: June 18, 2023

    8.0
    Overall pretty good.
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking was awkward and the spots were super tight. I had a minivan that barely fit.

    Stayed in June 2023

  • Reviewed: June 12, 2023

    8.0
    Perfect overnight getaway location!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful spacious room. Comfortable bed. Lots of table space.

    Stayed in June 2023

  • Reviewed: June 9, 2023

    9.0
    Wonderful
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Continento breakfast was good 👍

    Front desk Guy very nice 🙂 Place was nice and quiet 💖👏

    Stayed in June 2023

  • Reviewed: June 4, 2023

    7.0
    Met My Needs
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Parking for larger vehicles (large SUVs, trucks, RVs) very limited. Knob for bath and shower a bit tough to pull and push. Clothing and wardrobe space not great.

    Good location, essential services within walking distance. Room location was fairly well insulated from traffic noise. Air conditioning unit easy to operate. Amenities included small refrigerator/freezer, microwave, Keurig coffee machine and valuables safe. Very good WiFi speed.and cable TV channel choices. Breakfast provided was good with both standard continental breakfast items plus fresh (and quite good) biscuits and gravy, and self-prepared waffles.

    Stayed in June 2023

  • Reviewed: June 2, 2023

    7.0
    Family friendly, affordable option with a short drive to the Boardwalk
    • Leisure trip
    • Family with young children
    • Family Double Room
    • Stayed 1 night

    The bathroom cleanliness could use more attention. After dinner when bathing the kids, I noticed that some hair from previous guests had not been cleaned off the floor. The tub / shower and non-skid mat either need a deep scrubbing or replacement, as they seem pretty worn and dirt stained. But, with guests washing off beach sand regularly, I'm sure that's a contributing factor. The inside doorknob of the bathroom also did not lock / latch completely, which could be very easily fixed.

    Staff was friendly at check-in and check-out. There was an administrative error during the check-in process, but manager ensured that it was promptly corrected and that our card would not be charged the incorrect amount. There was also a small misunderstanding about our check-out time due to an email I received indicating that check-out was "around 11am but anytime before noon" - apparently this came from the 3rd party site and not from management, but they were very nice when we needed a few extra minutes to finish packing up. Parking was readily available near our room, which was a relief since we drive a larger vehicle. Property was quiet overnight. Beds were reasonably comfortable and the "Family Room" setup was functional for 2 adults and 3 small children, which is exactly what I hoped for. Breakfast options were plentiful and much appreciated! Location is what it is...we didn't try and figure out if we could access a beach closer to the hotel, since we were only there a short time and wanted to play on the Boardwalk. All in all, a pleasant and affordable stay!

    Stayed in May 2023

  • Reviewed: May 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was mediocre at best

    Clean, comfortable, quiet, and spacious rooms

    Stayed in May 2023

  • Reviewed: May 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not a place to expect a view and no pool or exercise room but loved staying there. We walked to the beach, great coffee and great Mexican food.

    Staff was amazing. Everyone was nice. So close to many restaurants, shops, breweries, coffee shops and great walks. Just about a 1 mile walk to beach cliffs

    Stayed in May 2023

  • Reviewed: May 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    There wasn't anything that I would say that would be negative. The only negative would be that since it's on a main road, rooms closer to the front may hear some of the road traffic.

    Met expectations Beds were comfortable and the pillows were as well. The room was clean. The fridge was larger than expected and we could fit a gallon jug of milk. Cute patio area.

    Stayed in May 2023

  • Reviewed: May 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The tub is a little small. I hope there gonna be more fruit in the breakfast.

    Stayed in May 2023

  • Reviewed: May 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    The ADA toilet was too low and needed a more powerful flush.

    Room was comfortable, grounds were clean and unique. Front office lady was very kind and helpful.

    Stayed in May 2023

  • Reviewed: May 16, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None of the USB ports worked. 2 electrical plugs/lamp didn't work, AC necessary but so loud.

    Location, proximity to good food and drink, breakfast

    Stayed in May 2023

  • Reviewed: May 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was very friendly. We forgot some clothes and they called us to let us know.

    Stayed in May 2023

  • Reviewed: May 15, 2023

    8.0
    very nice location to stay for a weekend
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    We came before check in time and could leave a car and also our room were ready even before 3 and it was great. Stuff is very friendly and our room was big and clean:)

    Stayed in May 2023

  • Reviewed: May 4, 2023

    7.0
    overall it was a good stay and i would probably stay again
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    the bed was very stiff, freezer did not work

    good location and parking, well kept and great staff

    Stayed in May 2023

  • Reviewed: May 1, 2023

    8.0
    great location, clean, spacious room.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    breakfast was in a very small room and very busy. nowhere to sit with the baby.

    great location , room was perfect.

    Stayed in April 2023

  • Reviewed: April 29, 2023

    9.0
    good value, pleasant stay
    • Leisure trip
    • Family with young children
    • Family Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    heavy traffic on Mission street hence a bit noisy

    clean and cosy, well renovated, very comfortable and spacious. 5mn drive from shore and 10mn drive to downtown. parking was available at that period

    Stayed in April 2023

  • Reviewed: April 18, 2023

    8.0
    Very nice stay great location
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Needs work on breakfast room and result of breakfast room during meal times.

    Great location friendly staff very nice room

    Stayed in April 2023

  • Reviewed: April 17, 2023

    8.0
    great location and beautiful rooms, great breakfast
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room appears clean, but the base of the tub on the outside and around the chair in the corner had long, dark hairs that were very off-puting as it likely meant the floors weren’t very clean. Sheets were scratchy.

    Friendly, helpful staff. Beautiful, updated rooms with no carpeting which was nice. Beds were pretty comfy. Great breakfast: fruit, yogurt, string cheese, hard boiled eggs, biscuits and sausage gravy, mini waffle maker, bagels or bread, cereal.

    Stayed in April 2023

  • Reviewed: April 13, 2023

    8.0
    Great location, room and parking
    • Leisure trip
    • Family with young children
    • Family Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    breakfast to be supervised

    location, near a bike shop and two bike factories

    Stayed in April 2023

  • Reviewed: April 10, 2023

    8.0
    The stay location, comfort, and price was good for this tourist destination.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    no elevator to breakfast room.

    clean, comfortable bed

    Stayed in April 2023

  • Reviewed: March 27, 2023

    8.0
    Good location, wonderful stay.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    We had to eat breakfast right at 7am as we had to be at the college 30 minutes later. Unfortunately, all of the breakfast items were not ready and available at this time so we ended up with quick cold foods like bagels, muffins, and bananas. Was hoping everything would be out and ready to serve the several guests that were in the breakfast room.

    The property was in a great location for what we wanted to do. Everything was within 10-15 minutes. We were able to check in right at 3pm. The beds were comfortable and there was plenty of lighting in the room.

    Stayed in March 2023

  • Reviewed: March 23, 2023

    8.0
    great
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nope

    Easy to find, quiet location and clean

    Stayed in March 2023

  • Reviewed: March 19, 2023

    7.0
    Convenient motel for Santa Cruz pitstop
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bit of noise from room above and outside.

    Close to Westside restaurants and Cafes and parking was free and easy. The room itself was large.

    Stayed in March 2023

Showing 76 - 100

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