1609 West Broadway, Missoula, MT 59808, United States of America
#28 of 40 hotels in Missoula
Guests' ChoiceBased on 416 hotel reviews
6.9Cleanliness
7.5
Comfort
7.5
Location
7.8
Facilities
6.9
Staff
8.3
Value for money
7.1
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 1, 2024
Jessie
United States of AmericaShower was hard to turn on.
Staff was nice and helpful.
Stayed in April 2024
Reviewed: March 11, 2024
Rita
United States of AmericaMy pillows were kinda uncomfortable . Rather lumpy but bed was great.
Great location. Centrally located to downtown, UofM, shopping. Very friendly staff. Breakfast was ok, nothing great tho.
Stayed in March 2024
Reviewed: March 3, 2024
Joe
United States of AmericaLocation and price. Property was clean
Stayed in March 2024
Reviewed: February 29, 2024
Christopher
United States of AmericaA lot of trash in the parking lot. Some guests were very noisy and loud.
Stayed in February 2024
Reviewed: February 26, 2024
Sam
United States of AmericaThe only 2 things I had an issue with was that the flat-screen was so tiny it looked kinda odd but to top it off the cable or satellite TV didn't not work and I informed the worker but he wasn't any help at all didn't even try to help me he just told me to call his boss in the morning. The second thing was our neighbors with the conjoined room calling the front desk telling them we was being to loud when we wasn't being loud at all but the worker didn't believe me and I told him to come in and check it out. All we had was our phones to entertain us and watched videos on them and we was laughing but we were not loud at all but the front desk worker insisted that we keep it down anyways.
Everything was pretty exceptional the staff were welcoming when I got there, they treated me nice and their customer service was great got me in a room quickly and were really informative and telling me the best way to get to my room. The workers in the Still Room were also great they came right up to us and the drinks were delicious
Stayed in February 2024
Reviewed: February 15, 2024
Malayia
United States of AmericaSoap smelled like bathroom cleaner.
Great location,front desk staff worked well .
Stayed in February 2024
Reviewed: February 9, 2024
Peter
United States of AmericaStained comforter
Stayed in January 2024
Reviewed: January 13, 2024
Hall
United States of AmericaThe water in the bathroom sink wouldn't turn all the way off.
The breakfast was OK. Not very diabetic friendly tho.
Stayed in January 2024
Reviewed: January 4, 2024
Bruce
United States of AmericaLot of loose connections of towel racks etc. I completed the room questionnaire about that. Restaurant was quite good.
Stayed in December 2023
Reviewed: November 22, 2023
Chad
United States of AmericaVery limited breakfast items
The attached restaurant and location
Stayed in November 2023
Reviewed: November 3, 2023
Lily
United States of AmericaNothing
Very clean, quiet
Stayed in October 2023
Reviewed: October 23, 2023
Kerri
United States of Americaall good
clean quiet and safe
Stayed in October 2023
Reviewed: October 5, 2023
Brenda
CanadaThe breakfast could be tastier. Packaged muffins and donuts are not the usual breakfast offering... The rooms have been renovated but the halls and entries are showing wear.
Great coffee. Items packaged and sub standard - muffins, donuts, cheese sticks..... The rooms are clean and comfortable and the restaurant in the hotel is excellent. Great value.
Stayed in October 2023
Reviewed: October 4, 2023
Melissa
New ZealandNot great breakfast selection, would be if it from some toast
Good location, clean
Stayed in October 2023
Reviewed: September 29, 2023
Sharresa
United States of AmericaThe beds could be more comfortable
Allowing accommodations for pets
Stayed in September 2023
Reviewed: September 26, 2023
Jennifer
United States of AmericaEarly morning we heard so many people. Not sure if it was really loud guests or thin walls
Good value
Stayed in September 2023
Reviewed: September 23, 2023
Debbie
CanadaHad to be relocated upstairs without an elevator as the wifi in our room didn’t work. Dragged three heavy suitcases upstairs and we are seniors Beds too soft and pillows too hard
Excellent restaurant in the hotel Very nice front desk staff
Stayed in September 2023
Reviewed: September 8, 2023
Emerson
United States of AmericaPeople were loud all night long and it was a very sketchy neighborhood I would not get a room here again.
Stayed in September 2023
Reviewed: September 4, 2023
Danelle
United States of AmericaThe bed was pretty uncomfortable and the pillows were pretty awful. The sheets didn’t quite fit the bed and kept coming off. The rooms were pretty noisy. You could here everything going on in the halls and rooms next to us.
The staff was at the front desk were amazing. Very helpful and courteous. The facility has a really nice bar with good food. That was handy.
Stayed in September 2023
Reviewed: September 4, 2023
Keitha
CanadaRoom not clean in non traffic areas and fixtures and fittings in poor condition eg bathroom light.
Stayed in August 2023
Reviewed: August 10, 2023
Kendra
United States of AmericaThe location wasn't the greatest
It was a pleasant stay.
Stayed in July 2023
Reviewed: August 4, 2023
Jamie
United States of AmericaHousekeeping didn’t clean our room Bad breakfast. Didn’t like sack breakfast
Bar and restaurant, pool table, darts and music.
Stayed in August 2023
Reviewed: August 2, 2023
James
Canadathe ice machine was broken, and the breakfast was in a plastic bag? it should be hot & fresh..
it was clean and comfortable.
Stayed in July 2023
Reviewed: July 31, 2023
David
United States of AmericaThere was supposed to be a breakfast. Did not happen. At least snack bag provided in the morning
Location convenient. Bar attached to building nice. Staff was outstanding.
Stayed in July 2023
Alexandria, USA
Brannenburg, Germany
Yufu, Japan
Portrush, UK
Sabiñánigo, Spain
Mexico City, Mexico
Besalú, Spain
Smolensk, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content