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  5. Reviews of Monarch Hotel & Conference Center

Reviews of Monarch Hotel & Conference Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

12566 South East 93rd Avenue, Clackamas, OR 97015, United States of America

#4 of 8 hotels in Clackamas

Guests' Choice

Review Score

Based on 205 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.6

  • Free Wifi

    7.1

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: December 27, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    tired not very clean

    location great restaurant good bar

    Stayed in December 2022

  • Reviewed: December 16, 2022

    4.0
    would not stay here again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    noisy all night people yelling in the halls very loud

    clean

    Stayed in December 2022

  • Reviewed: November 7, 2022

    6.0
    Won't be back
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Linda, the woman at check in. She made me feel like I was beneath her. I have stayed at this hotel before and this was the first time I felt unwelcome. And I was charged double for a 50$ hold. Which this hotel has tried to double charge me before as well. Won't be going back because of Linda aone.

    The location is perfect for eating and shopping. And the bar had good food and service.

    Stayed in November 2022

  • Reviewed: November 2, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean quiet safe and great restaurant.

    Stayed in November 2022

  • Reviewed: October 10, 2022

    2.0
    not worth it…
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    too many people at the restaurant and bar we had to park far away due to bar/restaurant patrons very strong smell of marijuana throughout the motel

    close to Sunnyside Medical

    Stayed in October 2022

  • Reviewed: October 2, 2022

    2.0
    I used to love staying here but after this last visit I’ll likely never be back
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff is rude, they will laugh in your face for asking for basic requests like an extra pillow. Beds are awful, might as well just sleep on the floor.

    Location is right down town.

    Stayed in September 2022

  • Reviewed: September 13, 2022

    6.0
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 3 nights

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: August 22, 2022

    6.0
    I would never stay at the Monarch, but my reunion was held there so I gave it a second chance. Sad
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights

    I was growled at upon check in. Staff acted like he was doing me a favor checking me in. No ramp for suitcases to elevator from lobby. My bathtub had no plug so I couldn't take a bath. Room coffee was extremely inferior. Customer service seems to be an afterthought. Staff told me I dared to book through Bookings.com so they could not help me with anything. I had to go to Bookings.com. "Next"

    High school reunion.

    Stayed in August 2022

  • Reviewed: August 4, 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Room seemed stale

    Great restaurant

    Stayed in July 2022

  • Reviewed: July 28, 2022

    5.0
    Loved the location and safety!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Our room was not cleaned daily. Lobby looked dirty and so did some staff.

    Location. The pool area was nice and walkway.

    Stayed in July 2022

  • Reviewed: July 4, 2022

    3.0
    No More Chances
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was string with smoke and weed, I had to use my Epipen in the middle of the night. Then no one was at the front desk the change my room. I will never come here again. This is the second time they messed up my room. The first time there was blood on the covers, and instead of changing the cover they flipped the covers.

    I like the steak restaurant in the hotel.

    Stayed in June 2022

  • Reviewed: June 27, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Requested not be on traffic side on top floor and we ended up on traffic side anyways

    Location

    Stayed in June 2022

  • Reviewed: June 6, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unavailable use cover parking and room smells like smoke

    Location

    Stayed in June 2022

  • Reviewed: June 6, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The bed was very outdated and needs to be updated. Early 2000’s box spring very uncomfortable. The shower was located in the same area as the jacuzzi tub but wasn’t working properly and got water everywhere. UPDATE YOUR BEDS!!

    The room was large and staff was nice

    Stayed in June 2022

  • Reviewed: May 25, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was comfy I don't even remember going to sleep but waking up and finding out it was time for me to check out already and I was just like one more hour... lol

    Stayed in May 2022

  • Reviewed: May 18, 2022

    3.0
    Go elsewhere. Motel 6 is better.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no breakfast unless you purchased your own. Old dated property. Room smelled bad. I booked with a credit card, but used another on check in. The hotel charged both!!! I called to talk with them about these unauthorized charges. It’s been over a month now. No call back from the property, nor refund. Do not book here. And watch your credit cards. Really….. motel 6 is better.

    Overall disappointing,

    Stayed in April 2022

  • Reviewed: May 14, 2022

    4.0
    will not be back.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    room, general amenities and staffing

    location and restaurant

    Stayed in May 2022

  • Reviewed: May 8, 2022

    3.0
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: May 1, 2022

    10
    We had a great time and we will be back.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The hotel staff was friendly and very helpful. The bed was very comfortable, and the room was cozy.

    Stayed in April 2022

  • Reviewed: April 21, 2022

    4.0
    Not happy!
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    My room smelled. Needs serious updating. I was over charged. I used one credit card to make the reservation, and another upon check in. The hotel charged both. I called to address the problem. They have yet to respond or correct the issue.

    There was no breakfast unless you paid for one

    Stayed in April 2022

  • Reviewed: April 13, 2022

    2.0
    Great place, worst beds in any hotel we've ever stayed in.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    We have stayed at the hotel several times. The king beds are like sleeping on cement, they are by far the worst beds in any hotel my girlfriend and I have ever stayed in. My girlfriend travels about 25 weeks a year, I travel about 15 weeks a year. on our most recent stay, we were unable to get a king room and ended up in a "double queen" however it wasn't. In the middle of the night, we both were just in agony on the main bed and moved to the second bed. The first bed was broken and had a large dip in the middle. The second bed turned out to not be a queen but smaller. once again the bed was terrible but it wasn't broken. While we adore the ability to have drinks and food and not leave the hotel, until the monarch actually replaces all the beds with something at least as decent as a best western, we will no longer spend our evenings there.

    Love the restaurants and bars there. Other nice amenities. Staff are all very nice.

    Stayed in March 2022

  • Reviewed: March 17, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    wry nice

    Stayed in March 2022

  • Reviewed: March 4, 2022

    5.0
    Meh
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    The rooms were small, especially the bathroom. The bed was VERY HARD. Parking was mostly taken by restaurant and bar patrons. The rooms are small. The hallways are narrow and dark. It looks like an older property the owners put granite countertops in and called it good.

    It was in a good location for our trip. The hotel was fairly quiet, even next to a freeway. There were no homeless camps nearby, which was a miracle in the Portland area.

    Stayed in February 2022

  • Reviewed: March 2, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great service, great staff

    Stayed in February 2022

Showing 76 - 100

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