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  5. Reviews of Home Inn & Suites

Reviews of Home Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5709 Express Drive, Montgomery, AL 36116, United States of America

#37 of 62 hotels in Montgomery

Guests' Choice

Review Score

Based on 725 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    7.4

  • Facilities

    7.0

  • Staff

    8.0

  • Value for money

    7.5

  • Free Wifi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 27, 2024

    7.0
    Huge clean room
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Pool area was so bad you couldn’t even swim. They should really enforce the no smoking rule!

    Room was nice and huge and the front desk staff were nice.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    8.0
    Wouldn’t stay there anymore
    • Leisure trip
    • Family with young children
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Smelled like pot in the hallways, pool was not working

    Convenient location

    Stayed in May 2024

  • Reviewed: May 25, 2024

    6.0
    The trip was necessary
    • Leisure trip
    • Solo traveler
    • King Room - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    My key stopped working and how hard it was to get in the room using the key

    My room and convenient parking

    Stayed in May 2024

  • Reviewed: May 14, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Super outdated and needs updating. Doesn’t feel particularly clean

    Staff were very friendly and welcoming

    Stayed in May 2024

  • Reviewed: May 3, 2024

    7.0
    Definitely a place we will stay again
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Not bad

    Your employees were very professional and very kind.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Everything

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    We were well pleased with the cleanliness of the entire place, and the staff was very helpful.
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing for breakfast, not even fruit, that my gluten-free wife could eat. The spray adjustment controls on the showerhead did not work,so it was stuck on a low pressure setting.

    It was CLEAN and did not smell like carpet talc or mildew.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It smelled like weed in the elevator every time we used it

    Nice size of the room

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Good for one night
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room smell like humidity and was a dark. Breakfast was very poor, the coffee was terrible!

    Location

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in December 2023

  • Reviewed: March 4, 2024

    8.0
    Good for the price. Friendly staff and good location
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast not enough options

    Location, price

    Stayed in March 2024

  • Reviewed: December 17, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Basic 3-star hotel.

    Stayed in December 2023

  • Reviewed: December 16, 2023

    8.0
    Nice
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I think paying 20 dollars for a 5 lb dog is way too much!! If I hadn’t booked Iwould have stayed at red roof!!!

    Nice bed!

    Stayed in December 2023

  • Reviewed: November 27, 2023

    8.0
    Friendly staff. Inexpensive stay. I didn't require much so it was fine for me this time
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    The facility is a bit dated. There is a $40 hold that you are told to keep your receipt for so that it will be refunded at checkout. Breakfast is very minimal. I assume it was scaled down due to limited guests. The selection: Apples, make-your-own-waffle, 2 cereals from a dispenser (one side was broken so really just one cereal), milk, orange juice, maybe 4-6 muffins and bread that you can toast. I didn't expect much but was surprised at how limited it was. no eggs, meat, or packaged pastries.

    Everything was pretty standard. There was a microwave and mini fridge which is not as common these days. Good tv. Nice Bed. Pretty Quiet. Pretty Safe. It's fine if you want a quick relaxing, inexpensive stay.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    7.0
    It's all good. If you have any maintenance issues, they address it quickly. (Slow draining bathroom
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Ice machine is only operating on the bottom floor, and has rust. I noticed several pieces / flakes in the ice bucket, and bottom of my cup. No coffee maker in the rooms, and coffee is only available during breakfast hours. NO food is allowed to be removed from dining area. Eat their in dining area only. Breakfast continental - dry toast, waffle maker, and muffins. Cereal with milk is also available.

    Easy check-in, and check-out. Pool was clean and available, but too cold to relax outside.

    Stayed in November 2023

  • Reviewed: November 5, 2023

    7.0
    Good over night stop!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    Clean

    Stayed in November 2023

  • Reviewed: October 9, 2023

    8.0
    Would stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    As soon as you walk in the front desk area smells like weed. It stink so bad! The stairwell was the same way! I’m just glad our room didn’t smell like it

    I loved that it was clean! The room was decent sized. The beds were comfortable

    Stayed in October 2023

  • Reviewed: October 4, 2023

    6.0
    Uneventful. Slept well.
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night

    Key card for outside door

    Easy access to room.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    8.0
    Exceeded my needs for the price of the room.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights

    Overall cleanliness and pleasant attitude of the staff.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The coffee was horrible. Extremely outdated overall. No vending machines.

    It was clean, but there was a weird smell. Beds were OK. We just needed a place to sleep after a football game, so the price was good.

    Stayed in September 2023

  • Reviewed: August 26, 2023

    6.0
    Decent stay miles away from the center of the city.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    In my first room the air conditioner wouldn't turn on. When I returned will all of my stuff to the front desk, the clerk wasn't there. After five minutes, he returned and got me a better room. There were only a handful of cars in the parking lot, but both of those rooms were on the third floor, which I thought was strange. Not terribly important, but whoever did the tile work in the bathroom needs to watch a few more YouTube videos. There was no grout / caulk and it looked super amateurish.

    The bed was comfortable. The WiFi was reliable. For a one-night stay, it was fine. I don't usually eat the breakfast at a hotel and this was typically unimpressive, but I made a waffle and it was actually good.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was terrible. The place is outdated.

    It was close to where I needed to be.

    Stayed in August 2023

  • Reviewed: July 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast as advertised on the Booking.com app. This was the most expensive motel we stayed at on our trip, partly on the basis of the Booking.com app suggesting there was breakfast included (representing a substantial potential saving on food) but there was just the usual weak Airpot coffee in the lobby between 6am-9am, despite the existence of a large dining area downstairs. On the first morning, while I was considering this and trying to quietly have this coffee in the admittedly convenient lobby lounge area, the young male staff member at the nearby front desk was noisily talking on his phone (in Hindi?), watching videos (Hindi?) and generally acting bored. Wifi was also not sufficient for a smooth Zoom call.

    Large and quiet room and bathroom, all very neat and tidy, with microwave and fridge. An ice machine is also available downstairs and the staff are helpful. There is a Walmart just over a mile away but otherwise not many good options..There is ample parking but be aware that this is a three-level building and you may need to carry luggage upstairs.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There were some stains on one of the sheets, but we informed reception and were given a change of bed linen immediately. We could hear the TV from the room next door to us, and this went on until the early hours. Not the hotel's fault though.

    Large, spacious room. Good powerful shower. Clean.

    Stayed in July 2023

Showing 1 - 25

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