812 Dunn Avenue, Jacksonville, FL 32218, United States of America
#164 of 169 hotels in Jacksonville
Guests' ChoiceBased on 332 hotel reviews
4.0Cleanliness
5.1
Comfort
5.3
Location
5.9
Facilities
4.8
Staff
5.5
Value for money
5.3
Free Wifi
3.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Nicholas
United States of AmericaCondition of the rooms
Easy to find. Near shopping plaza
Stayed in February 2024
Reviewed: March 19, 2024
Amanda
United States of AmericaThey did not offer cable television. They put me on the third floor with my disabled father. They didn't even offer streaming service I had to go out and buy a streaming device to have TV in my room.
Beds were comfortable. Air conditioning worked well
Stayed in March 2024
Reviewed: August 11, 2023
Kendra
United States of AmericaDirty no housekeeping
Swimming pool
Stayed in August 2023
Reviewed: July 7, 2023
Williams
United States of AmericaEverything was airy. My hotel room was used by other people. Some guests even asked about my door being wide opened early in the mornings and my buttocks in the air. My widow was never locked, the room constantly had disappearing events that I was not invited to. My belongings were moved and used. I was used, recorded , assaulted and drugged nicely. I never left my room until I had to check into the hospital on the 2nd of July and not once constituent in the entire corporation could tell me how many times my key was used. They claimed to have not been able to help because they don’t keep that kind of information. Posted everything left behind online, just as my assailants did to me and my findings
It turned into Hogwarts overnight
Stayed in July 2023
Reviewed: June 30, 2023
Mzzshae
United States of AmericaIt was dirty!! Roaches and ants. No bathroom door. So I couldn't have company.i asked for a non-smoking room and it smelled like straight cigarettes. The office was barely open and they kept my ID on the day that I checked in and I did not receive my ID until 2 days later so I'm rolling around in a different state without ID
The location was good for me
Stayed in June 2023
Reviewed: June 30, 2023
Stewart
United States of AmericaThe rooms that were supposed to be available we're not the manager was no help whatsoever they didn't give you bags towels or anything they couldn't extend my stay at the desk I had to go through their app and they would never respond text or phone I will never ever go back
Not very much the price was there
Stayed in June 2023
Reviewed: March 27, 2023
Zie
United States of Americait did not have clean microwave the floors did not seem mopped it was stuff in the drawer
it had a pool
Stayed in February 2023
Reviewed: March 26, 2023
Holland
United States of AmericaThe ac was broke no dead bolt lock no trash cans for trash and roaches
The pool and the staff
Stayed in March 2023
Reviewed: January 8, 2023
Miracle
United States of Americait look to be an residential stay
it was close to the area I was in
Stayed in January 2023
Reviewed: November 20, 2022
Cassandra
United States of AmericaThat I requested a disability room and they didn't have what I asked for, even though I asked 2 weeks ahead of time. Booking "Guaranteed" that the room I requested, and the hotel didn't have what I asked for
The facility had an elevator
Stayed in November 2022
Reviewed: June 19, 2022
Chris
United States of AmericaWe did not stay there. We canceled the reservation as soon as we arrived. It was in a very bad location. The rooms had a bad smell. The ac did not work in one of the rooms. We checked out right after going in the rooms. I am still waiting on a refund. We booked 4 rooms but did not stay in any of them.
Stayed in June 2022
Reviewed: May 29, 2022
Margaret
United States of AmericaRoom wasn't very clean. Floor was dirty and had a slimmie film to it. Need to be swept. All of the surface of the room had the same film. Glad I brought disinfect wipes. I had to wear shoes the whole time. My feet were black the first night from walking around the room. Very little hot water, burn mark on the tub. The pool was closed and green. I could keep going but you get the idea of the condition. Internet showed a 3 star rating, sorry but I give it a 1 star. A family member stayed at a 4 star closer to the beach, they saw my room and said they would not have stayed here. They only paid $10 more a night. I booked 4 nights with you and since non-refundable I couldn't afford to change. Wish I thought to take pictures, I definitely would have shared the real condition instead of what I saw on the internet.
Nice size refrigerator and microwave in room.
Stayed in May 2022
Reviewed: May 7, 2022
Whalen
United States of Americaoutlets failed to work. outdated furniture. wasn’t cleaned thoroughly prior to my stay. remote control didn’t match the TV. construction noise. old bed mattress sunk towards the middle. called front desk about these issues but maintenance never showed.
convenient location to the highways to get around quickly
Stayed in May 2022
Reviewed: April 24, 2022
Angela
United States of AmericaHad a pool but wasn't open the employee were good
ok ive stayed in betted they are under construction but heck when i went to check out I had to wait till someone showed up for work never have i stayed at a hotel that didn't have 24 hrs frunt desk so no I won't go back along with the bathroom was so stanky cuz of the plumbing you had to stay a weird way to shut the door not enough outlets floor wasn't even I feet like I was going to fall cuz it being uneven
Stayed in April 2022
Reviewed: April 18, 2022
Alberta
United States of AmericaI had to take a shower with my slides on. Floor was wet when I walked in so feet messed up the floor. Ac. Didnt work in one of the rooms.
Nothing
Stayed in April 2022
Reviewed: April 15, 2022
Jackie
United States of AmericaNo free wifi or ice machine
The price and the customer service was excellent
Stayed in April 2022
Reviewed: April 12, 2022
David
United States of AmericaNo breakfast and location was ok
Stayed in February 2022
Reviewed: March 27, 2022
Gregory
United States of Americathe charges for housekeeping services Fees for towel replacements ice maker didn’t work laundrymat is/was out of order towels were rough and thin dust piled up on lamp shades tub stained and peeling it was addressed shower curtain needed switched out chairs were grossly stained it was corrected mattress had what looked like a blood stain it was corrected
great AC! Effiecient not loud the willingness to make what was wrong with the room …. right, although it should have been initially price point was affordable in comparison to others decent sq footage in the room apt sized fridge w/ freezer vs. a mini fridge decent microwave bug Free! beautiful decorated lobby no sketchy people hanging out we felt safe!
Stayed in March 2022
Reviewed: March 24, 2022
Elicia
United States of AmericaStaff was not very welcoming or pleasant. Location is right off highway and close to airport so it is noisy. People that live there are kind of questionable. Pool was dirty. They made me pay a deposit and sign a long contract of rules because obviously people are living there so they treat it like an apartment complex and not a hotel. I reserved and paid for a smoking room. I smoked my CBD delta 8 in my smoking room and they lied and said it was weed and took my $100 deposit. The day I was checking out there. Was some kind of situation happening and there was around 5 police cars by the office. When I called to ask why they kept my deposit she was rude. Told me they took pictures of my cbd wrapped in my papers and just automatically assumed it was weed. Btw CBD is 100% legal in the state of Florida. I use CBD because I have sciatica. So I paid for a smoking room and got charged for smoking in it. I will never recommend this place. I've read other reviews and people said this hotel tries to find Any reason to keep peoples deposit. I will never stay here again. Trust me find somewhere else!!!
Liked the price Location wasn't too bad but not the best
Stayed in March 2022
Reviewed: March 11, 2022
I
United States of AmericaThe.price and when I wanted to check out early they rod me they couldn't give me money back. And they laundry room was always filled with someone was nasty clothes everywhere.
It safe for the most part.
Stayed in February 2022
Reviewed: March 11, 2022
Keisha
United States of AmericaThey charged for everything. I am not use to that. I never ever paid for wifi and I travel a lot. The tv only had 6 cable stations so of course I always have my firestick. I had to pay $5.00 a day for wifi. They do not tell you that when you get your key to the room.I also had to pay$10.00 for new towels the next day or go wash the ones I already had. I don't have time to wash. I am on vacation I don't want to waste anytime washing towels. But feel I shouldn't have to pay for clean ones either.
Staff was very professional. Good attitudes and very truthful about things.
Stayed in March 2022
Reviewed: March 1, 2022
David
United States of Americafront staff was short/rude
location was adequate
Stayed in March 2022
Reviewed: February 15, 2022
Kayla
United States of AmericaThe tub was kind of filthy, they don’t offer housekeeping it’s an extra $24 for that, and you have to pay $7.50 if you want towels and $10.00 if you want clean linens..and also I received an email saying that I would have to pay a $50 damage deposit but when I got to the hotel it was $100..but the lady at the front desk was nice about everything so that’s fine.
I did like that the property was convenient to a lot of destinations.
Stayed in February 2022
Reviewed: February 15, 2022
N
United States of AmericaThe redhead at the front desk was rude to everyone no matter what. Anytime i came into the lobby and she was there it was unpleasant. They didn't give you fresh towels or sheets but I know it's so they can keep the rooms cheap. There were ants everywhere in the room. The shower drain was clogged. Walls paper thin. But that's expected when you get a hotel at this price
The other front desk ladies were nice and helpful. The front desk kicked people out if they were loud and making a fuss. Cheap. Washer and dryer worked. Fridge and freezer very cold.
Stayed in February 2022
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