3450 Hoyt Street, Muskegon, MI 49444, United States of America
#10 of 10 hotels in Muskegon
Guests' ChoiceBased on 201 hotel reviews
4.1Cleanliness
5.1
Comfort
5.3
Location
4.6
Facilities
4.5
Staff
6.2
Value for money
5.0
Free Wifi
4.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 20, 2023
Robin
United States of AmericaIt was absolutely filthy the floors looked like they haven't been swept or mopped in awhile even the walls were dirty the fridge in the room looked like it had never been wiped down it was disgusting. I can't believe this place ask for a deposit are you kidding me I had to go to the front desk & ask for a broom so I could at least sweep the floor. Also the towels were all stained up. This place really needs to do some upgrades & hire some housekeeping.
The room was nice size
Stayed in September 2023
Reviewed: August 20, 2023
Elizabeth
United States of AmericaNothing
Honesty nothing
Stayed in August 2023
Reviewed: August 13, 2023
Jean
CanadaLocation
Area and cleanliness
Stayed in July 2023
Reviewed: August 7, 2023
Doug
United States of AmericaA comfortable chair other than the desk chair would be nice.
Stayed in August 2023
Reviewed: August 2, 2023
Allen
United States of AmericaWe asked for towels an fresh sheets an didn't get em till 1030pm-11pm on night no. 2. And the cockroaches, oh and the phone line to call the front desk, or for help for that matter was cut into 2 pieces an taped up but didn't actually work..
Ground level, an no carpet in rooms so they smell ok
Stayed in August 2023
Reviewed: July 28, 2023
Hancock
United States of AmericaGot put in the wrong room the first time pillows and blankets were dirty. Lobby run down some of the staff was helpful tho
I could see my car
Stayed in July 2023
Reviewed: July 24, 2023
Andrew
United States of AmericaLooked like a bad area room didn't look like the pictures and turndown service was lacking
Price
Stayed in July 2023
Reviewed: September 13, 2022
Linda
United States of AmericaBarest of essentials provided. Temperature was controlled individually. Hallways were concrete floors. Linen appeared to have been laundered locally rather than by a professional laundry, leaving cleanliness in question. Floor of shower was badly cracked and heaved up.
Did not partake of breakfast. Not a very nice place to mingle. Rooms were spacious. Refrigerator and microwave provided, but doors were left standing ajar. Beds were comfortable. Place was quiet. Price was very competitive. Need for location was welcomed.
Stayed in September 2022
Reviewed: September 6, 2022
Cheryl
United States of Americafelt like a very unsafe location. it was rough looking outside, there was an inch of open space under our door, no ice in our building,,
nothing really
Stayed in September 2022
Reviewed: June 29, 2022
Sara
CanadaIt is a place where a lot of transitional housing is there, VERY UNSAFE FOR A SINGLE FEMALE. Don’t book if you are a vulnerable person.
Bed was clean and comfortable
Stayed in June 2022
Reviewed: June 28, 2022
Ron
United States of AmericaPrice was high, room was dingy, hall was dirty, the location seemed dangerous.
Stayed in June 2022
Reviewed: June 26, 2022
Karn
United States of AmericaThe place was very shady, clean but old. The beds were small and not very comfortable. No ice or even pop machines. The one they had was unplugged.
The lady at the desk was very nice. Close to Michigan adventure.
Stayed in June 2022
Reviewed: May 1, 2022
Sherrie
United States of Americahorrible location, poor water pressure, outside very run down, they charge a deposit for a rundown motel
bed was very comfortable
Stayed in April 2022
Reviewed: February 26, 2022
Richard
United States of AmericaTV wasn't working properly, had no signal for every channel. That should be included with the room. The drapes on the window are covered with cobwebs
Location for my needs was nice.
Stayed in February 2022
Reviewed: February 24, 2022
Earl
United States of AmericaNo
Stayed in February 2022
Reviewed: January 25, 2022
Bellew
United States of AmericaThe deadbolt didnt lock, there werent any wash cloths in the bathroom, the room was freezing and took forver to even get a little warm. No coffee pot 😏👎
Price wasnt so bad
Stayed in January 2022
Reviewed: December 25, 2021
Katrina
United States of AmericaThe head board was cracked and the remote was duck taped. The refrigerator wasn't plugged in at all.
Hot shower
Stayed in December 2021
Reviewed: October 7, 2021
Pah
United States of AmericaOld towels and felt uncomfortable of location
Room clean
Stayed in October 2021
Reviewed: August 29, 2021
Dennis
United States of AmericaNot an extra chair in room. Halls made you feel like you were in a prison.
The property was clean but bare. It was expensive for what you got but other motels are more. I grew up in the area but at the prices of all motels I don’t plan on coming back.
Stayed in August 2021
Reviewed: August 24, 2021
Gabriel
United States of AmericaThe place where the hotel is located is bad. The gardens are destroyed
Room clean
Stayed in August 2021
Reviewed: August 23, 2021
Pickard
United States of AmericaThe WiFi was hardly ever working cause it doesn’t get service throughout the building
It is updated and peaceful
Stayed in August 2021
Reviewed: August 22, 2021
Gumbert
United States of AmericaLook super ran down, too many people judt look like theyre actually living in the hotel itself. The floors in the hallways werent finished, just solid concrete. Plus our room smellee like urine.. Will NOT be booking ever again.
Close to the water thats about it.
Stayed in August 2021
Reviewed: August 22, 2021
Anonymous
United States of AmericaIt was kind of scary. Looked very ghetto.
It was convenient
Stayed in August 2021
Reviewed: August 21, 2021
Elizabeth
United States of AmericaAt Booking.com I let the hotel know that I would be arriving straight from the Lake Express boat across Lake Michigan and that I would arrive late, around 11:00 p.m. As a result I received a text that the hotel would not honor my reservation. I called and cleared it up and was assured my reservation was valid. THEN I GOT ANOTHER TEXT saying they would not honor my reservation. Again! After I was assured all was fine. So I called AGAIN and was told my reservation was confirmed. But by that time I wasn't sure if I would have a place to stay. I started my vacation stressed out about whether I had a place to stay. Would absolutely never book a night here again.
Stayed in August 2021
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