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  5. Reviews of OYO Hotel Mona Lake Muskegon

Reviews of OYO Hotel Mona Lake Muskegon This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3450 Hoyt Street, Muskegon, MI 49444, United States of America

#10 of 10 hotels in Muskegon

Guests' Choice

Review Score

Based on 201 hotel reviews

4.1

Score breakdown

  • Cleanliness

    5.1

  • Comfort

    5.3

  • Location

    4.6

  • Facilities

    4.5

  • Staff

    6.2

  • Value for money

    5.0

  • Free Wifi

    4.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 20, 2023

    3.0
    Filthy
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was absolutely filthy the floors looked like they haven't been swept or mopped in awhile even the walls were dirty the fridge in the room looked like it had never been wiped down it was disgusting. I can't believe this place ask for a deposit are you kidding me I had to go to the front desk & ask for a broom so I could at least sweep the floor. Also the towels were all stained up. This place really needs to do some upgrades & hire some housekeeping.

    The room was nice size

    Stayed in September 2023

  • Reviewed: August 20, 2023

    5.0
    They bathroom towels was not clean they room either
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Honesty nothing

    Stayed in August 2023

  • Reviewed: August 13, 2023

    4.0
    Disappointed
    • Leisure trip
    • Solo traveler
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Area and cleanliness

    Stayed in July 2023

  • Reviewed: August 7, 2023

    5.0
    A memory was made as we revisited the facility that we honeymooned at
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    A comfortable chair other than the desk chair would be nice.

    Stayed in August 2023

  • Reviewed: August 2, 2023

    3.0
    Disappointed
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We asked for towels an fresh sheets an didn't get em till 1030pm-11pm on night no. 2. And the cockroaches, oh and the phone line to call the front desk, or for help for that matter was cut into 2 pieces an taped up but didn't actually work..

    Ground level, an no carpet in rooms so they smell ok

    Stayed in August 2023

  • Reviewed: July 28, 2023

    5.0
    Family vacation loved the Lewis amusement park tho
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Got put in the wrong room the first time pillows and blankets were dirty. Lobby run down some of the staff was helpful tho

    I could see my car

    Stayed in July 2023

  • Reviewed: July 24, 2023

    4.0
    For a cheap stay it was satisfactory
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Looked like a bad area room didn't look like the pictures and turndown service was lacking

    Price

    Stayed in July 2023

  • Reviewed: September 13, 2022

    5.0
    Probably would not stay at this location again.
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night

    Barest of essentials provided. Temperature was controlled individually. Hallways were concrete floors. Linen appeared to have been laundered locally rather than by a professional laundry, leaving cleanliness in question. Floor of shower was badly cracked and heaved up.

    Did not partake of breakfast. Not a very nice place to mingle. Rooms were spacious. Refrigerator and microwave provided, but doors were left standing ajar. Beds were comfortable. Place was quiet. Price was very competitive. Need for location was welcomed.

    Stayed in September 2022

  • Reviewed: September 6, 2022

    3.0
    I felt very unsafe and would never stay there again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    felt like a very unsafe location. it was rough looking outside, there was an inch of open space under our door, no ice in our building,,

    nothing really

    Stayed in September 2022

  • Reviewed: June 29, 2022

    3.0
    UNSAFE.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is a place where a lot of transitional housing is there, VERY UNSAFE FOR A SINGLE FEMALE. Don’t book if you are a vulnerable person.

    Bed was clean and comfortable

    Stayed in June 2022

  • Reviewed: June 28, 2022

    3.0
    We were uncomfortable and unhappy, we went to another hotel for our last two nights, and were happy.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights

    Price was high, room was dingy, hall was dirty, the location seemed dangerous.

    Stayed in June 2022

  • Reviewed: June 26, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The place was very shady, clean but old. The beds were small and not very comfortable. No ice or even pop machines. The one they had was unplugged.

    The lady at the desk was very nice. Close to Michigan adventure.

    Stayed in June 2022

  • Reviewed: May 1, 2022

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    horrible location, poor water pressure, outside very run down, they charge a deposit for a rundown motel

    bed was very comfortable

    Stayed in April 2022

  • Reviewed: February 26, 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    TV wasn't working properly, had no signal for every channel. That should be included with the room. The drapes on the window are covered with cobwebs

    Location for my needs was nice.

    Stayed in February 2022

  • Reviewed: February 24, 2022

    4.0
    It sucked
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No

    Stayed in February 2022

  • Reviewed: January 25, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The deadbolt didnt lock, there werent any wash cloths in the bathroom, the room was freezing and took forver to even get a little warm. No coffee pot 😏👎

    Price wasnt so bad

    Stayed in January 2022

  • Reviewed: December 25, 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The head board was cracked and the remote was duck taped. The refrigerator wasn't plugged in at all.

    Hot shower

    Stayed in December 2021

  • Reviewed: October 7, 2021

    5.0
    Did not sleep well
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old towels and felt uncomfortable of location

    Room clean

    Stayed in October 2021

  • Reviewed: August 29, 2021

    5.0
    Rooms are fine-Hallway poor
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not an extra chair in room. Halls made you feel like you were in a prison.

    The property was clean but bare. It was expensive for what you got but other motels are more. I grew up in the area but at the prices of all motels I don’t plan on coming back.

    Stayed in August 2021

  • Reviewed: August 24, 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The place where the hotel is located is bad. The gardens are destroyed

    Room clean

    Stayed in August 2021

  • Reviewed: August 23, 2021

    5.0
    Fair
    • Business trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The WiFi was hardly ever working cause it doesn’t get service throughout the building

    It is updated and peaceful

    Stayed in August 2021

  • Reviewed: August 22, 2021

    3.0
    I wouldnt if I were you.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Look super ran down, too many people judt look like theyre actually living in the hotel itself. The floors in the hallways werent finished, just solid concrete. Plus our room smellee like urine.. Will NOT be booking ever again.

    Close to the water thats about it.

    Stayed in August 2021

  • Reviewed: August 22, 2021

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It was kind of scary. Looked very ghetto.

    It was convenient

    Stayed in August 2021

  • Reviewed: August 21, 2021

    4.0
    Terribly stressful!
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    At Booking.com I let the hotel know that I would be arriving straight from the Lake Express boat across Lake Michigan and that I would arrive late, around 11:00 p.m. As a result I received a text that the hotel would not honor my reservation. I called and cleared it up and was assured my reservation was valid. THEN I GOT ANOTHER TEXT saying they would not honor my reservation. Again! After I was assured all was fine. So I called AGAIN and was told my reservation was confirmed. But by that time I wasn't sure if I would have a place to stay. I started my vacation stressed out about whether I had a place to stay. Would absolutely never book a night here again.

    Stayed in August 2021

Showing 1 - 25

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