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Reviews of Motel 6 New Braunfels This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1275 North I-35, New Braunfels, TX 78130, United States of America

#29 of 31 hotels in New Braunfels

Guests' Choice

Review Score

Based on 669 hotel reviews

5.3

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.3

  • Location

    7.3

  • Facilities

    5.6

  • Staff

    7.0

  • Value for money

    6.3

  • Free Wifi

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    6.0
    Clean but noisy.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Has paper thin walls. Could hear loud people in hallway after midnight. Could hear dogs barking at all hours of the night.

    Cleanliness of hotel was good.

    Stayed in April 2024

  • Reviewed: March 24, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Condition of room bad news

    Place really needs a major update.Walls dirty,plumbing fixtures need replaced.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was not open and I was not aware of this fact before booking. The family across the hall was very loud and seemed the hanging out in the hall right outside my door. The shower was fiberglass and the bottom was soft, seemed like you could fall through.

    The location was great, easy to find. Room was clean and the air worked great and the bed was very comfy.

    Stayed in March 2024

  • Reviewed: February 18, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The heater was not working and woke up with 57° temperature in the room. I requested extra pillows and did not receive those

    Stayed in February 2024

  • Reviewed: February 8, 2024

    6.0
    Pleasant
    • Business trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights

    they only clean once a week

    Stayed in February 2024

  • Reviewed: December 4, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Added second night, locked us out because we didn't check in again. Stupid policy.

    Stayed in December 2023

  • Reviewed: December 3, 2023

    4.0
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: October 19, 2023

    6.0
    Family Visit
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    People smoking marijuana in rooms near ours, slamming doors late at night and screaming in the hallway

    Nice location, friendly staff and comfortable accommodations

    Stayed in October 2023

  • Reviewed: September 20, 2023

    6.0
    Pleasant
    • Business trip
    • Couple
    • Deluxe King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The receptionist didn’t allow us to check in at 2:30 they kept saying it was 3 even though booking.com shows us 2:30 pm.

    Stayed in September 2023

  • Reviewed: September 10, 2023

    4.0
    Meh.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    First off the manager im assuming gave a lot of sas when asked something by us. The toilet back up into our room. You can hear everything and everyone. Such as the ice dispenser, people slaying doors,people talking, yelling, dogs barking. Everything. They never came and cleaned during our stay, which I can understand for a motel but at the same time concerned me. Not only that but we witnessed a random lady coming and looking in peoples windows which was very concerning. There may not have been bed bugs but we kept see German Roaches, and saw some wood roaches. The beds where very squeaky and made my back hurt. One of the headboards where completely on the wall. And one of out lights just did not work. Over all got was we paid for, and regret it.

    They usual staffing was helpful and very nice, the room had no bed bugs and was quite clean when we got there.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The smell

    The price

    Stayed in August 2023

  • Reviewed: September 4, 2023

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    no door bumpers means that every time someone slams the door, the entire area of the hotel rattles. During the renovations, it'll be great for y'all to add door bumpers. Also, there's a significant gap under many of the doors, so I ended up stuffing a towel under the door, I noticed that several people had done that as well so it's probably a common problem. Air conditioner works great.

    Stayed in September 2023

  • Reviewed: August 15, 2023

    6.0
    Meh.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I paid extra for this room because of the websites promise of an indoor pool. Imagine my son's disappointment when we arrive and the room is locked the entire stay. Had to park behind the hotel where it's very dark and had to check on the car every hour. Someone told us they had just been broken into

    The location to the river and Schlitterbahn was nice for the price. Good food options close by. I saw the renovations being done should be better once complete.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    5.0
    It was good, I'd go again, was worth the money if you're alone to sleep at night
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 6 nights

    There were bugs on the floor, not too many but I don't know why there were any. A couple pretty good sized cockroaches too

    Bed was soft, room was a good size and staff was friendly, and one dude who had an afro at the front was my favourite because he reminded me of Adam Sandler from the movie click and we waved at eachother everytime I left and returned.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was not working the shower curtain was poor quality and got the entire floor wet … beds were uncomfortable poor quality pillows and cigarette burns in the comforter pillows were hard

    Location was perfect for where we were planning to visit on our stay

    Stayed in August 2023

  • Reviewed: August 3, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The swimming pool was not available not good. Had to use my phone to call the front desk phone was broke

    The rooms where ok.

    Stayed in July 2023

  • Reviewed: July 31, 2023

    5.0
    It was alright for at least sleeping.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    First room flooded when showering and had to move rooms in the middle of the night and the pool was closed for remodeling even though there was no remodeling being done within the weekend we stayed there.

    Na

    Stayed in July 2023

  • Reviewed: July 28, 2023

    4.0
    Would not stay there again.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The place had bugs, the tub was dirty, the bed was hard and made squeaky noises ever time you moved/turned.

    Nothing

    Stayed in July 2023

  • Reviewed: July 20, 2023

    4.0
    No pool 😡
    • Leisure trip
    • Solo traveler
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Was not told the pool was under construction. I got the Room mainly because we wanted to enjoy pool. Would have rented any other place with pool if we had known.

    Location

    Stayed in July 2023

  • Reviewed: July 13, 2023

    5.0
    Kind staff, very basic rooms
    • Leisure trip
    • Family with young children
    • King Room - Disability Access - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel room doors did not feel very secure as you could "see" all around even when the door was closed and locked. The first room's king size bed was very u comfortable with a huge dip in the middle of the bed.

    The staff was very kind and helpful. Our first room did not have hot water so they moved us to a different room for our second night.

    Stayed in July 2023

  • Reviewed: July 11, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Toiltries, room layout,vendingachines empty,pool closed,laundry closed. Coffee in morning.

    Location

    Stayed in July 2023

  • Reviewed: July 11, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was closed

    Room was clean

    Stayed in July 2023

  • Reviewed: July 11, 2023

    5.0
    Did not have a good experience.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My family and I were rudely awakened by a male staff member for non-payment at 2 am in the morning. NOT professional once we were at the counter he said it was taken care of the error was that the room number was assigned wrong! not for non payment. The staff members explanation was nonsense VERY unprofessional. If it was for non payment the cards get declined immediately!

    Stayed in July 2023

  • Reviewed: July 11, 2023

    5.0
    Decent enough; you get what you pay for (and the staff is friendly)
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    While the price was reasonable, it was very clear that I was getting exactly what I paid for. There was no blanket on the bed (so I had to turn the thermostat up to 80° to feel warm enough to sleep); there were stains on some of the bedding; there were what appeared to be holes on the box frame; and generally things were threadbare. One inconvenience was that outlets were not located near the bed so putting my phone close to the bed (for an alarm) was not possible. Finally, other guests’ pets kept me awake throughout the night. I had an early flight that meant I would have left around 6am anyhow but because of the barking I decided to leave at 3:15am because I wouldn’t get any sleep anyhow. So I guess it ended up being a pretty expensive nap and shower!

    It was convenient and easy to access from the highway. The price was also extremely reasonable.

    Stayed in July 2023

Showing 1 - 25

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