Staff Filth Lack rooms ( with reservation) Homeless folks Proximity To noisy I-17

When we arrived, we were denied a room, as they claimed there were no more rooms available, despite a confirmed reservation. The lobby was in disarray, like a remodel project that wasn’t going to be finished. It smelled of alcohol and urine. The staff was not compassionate, walk in my away before any further discussion. There were homeless people sleeping just off the sidewalk, making you feel as if your car would not be safe. We ended up driving further from our intended location and paying for a more expensive room. I would not recommend this place to anyone, and am disturbed that we are asked to rate our visit??

Stayed in March 2024

Was not what I booked.no cable TV no Internet no towels.no trash cans.room was dirty and smelled bad

We did not stay suppose too get our money back

Stayed in April 2024

The place felt unsafe. There were holes in the walls, no towels, bedding was dirty, not all the lights worked.

I didn’t feel safe.

Stayed in March 2024

Prostitution, open drug use in stairwell and parking lot. The place look like a brothel on steroids. Very unsafe environment for any upstanding citizen. Requested refund and was given receipt showing no balance owed but I am still in dispute and may have to sue for the return of my payment for the cancelled stay. I have authored a letter of demand to all parties and we will see where it goes from there. Would never recommend anybody to stay at the EconoLodge, Phoenix North I-17.

Stayed in March 2024

Everything. Everything is broken in room. It is like a public shelter.

Nothing

Stayed in April 2024

The homeless population is unbelievable

Nothing it was run down

Stayed in April 2024

The ratings were in accurate. I wish it was more accurate and the staff was friendlier priceline/booking.com said that they even called the hotel and they hung up on them.

Nothing it felt very unsafe. There were drug deals going on at homeless people everywhere. I told him I wasn’t gonna stay here and the staff said go ahead and cancel on Priceline

Stayed in April 2024

Place looks like a homeless camp. Extremely dirty outside. Prostitutes were everywhere standing by the rooms and in the parking lot. Visibly intoxicated people were in and out of the property.

Stayed in April 2024

Everything, heater/AC didn’t work , no towels , no tv , very ran down and takes 45 mins just to check in

Nothing

Stayed in April 2024

A horrible place. No one should ever book here. They showed us a filthy, run down room with no TV, then offer a room someone had been staying in. There were no towels, a broken dirty bathtub, missing floor tiles and food on the dirty floor. We had to stay, as we took a bus to get out into this horrid location. We also we're not given any keys to the room. Prostitutes and drug addicts in the entire building. Cannot wait to send booking.com the video we took of this room. Need to get the money back.

NOTHING!!!

Stayed in April 2024

It was filthy and run down. My room had no smoke detector, no shower curtain, no blanket or pillow case on one bed and when I asked to get some I was told they didn’t have access to provide them. The other blanket was stained and burned. Vagrants and drug addicts roamed everywhere, and I got offered fentanyl twice in a 12 hour period. I arrived late at night with no other options, left after the first morning and was unable to receive a partial refund. STAY AWAY!!

Absolutely nothing.

Stayed in March 2024

Filth, grime and a/c units were molded. This hotel should be should be condemned. There were bugs in the room and on bedspreads. Room 205

Friendliess

Stayed in April 2024

Nothing was good about this place . Almost got robbed and people were using needles in the open

Horrible place full of crime drugs and prostitution.

Stayed in April 2024

The location was riddled with hookers, drug trafficking and dark. The room was dingy, the walls were falling apart, missing floor tiles, the sink was clogged up, no TV and worst of all, bugs!

Nothing

Stayed in March 2024

Me and my wife like nothing about the place not a solitary single thing

Didn't stay after we saw the room and all of the drug addicts hanging around me and my wife was not staying there sorry but that is not a place that should be on Priceline for families or anyone it's run down drug infested nasty no and I want my money back

Stayed in March 2024

The location is horrible. It caters to a less desirable crowd. The rooms I was given were horrible. The floor was missing panels, the tub was dirty, there were no towels, the grout was coming from the wall, it smelled dirty. I actually requested a refund and left. I did not stay at the property after seeing the rooms assigned to me! I will never book there again or recommend it.

I liked the friendliness of the staff and that's it!

Stayed in March 2024

While the room was discussing like I said no TV I mean it's downloaded remote it's a major pain i* t** a** I don't even know Shar curtain there wasn't any garbage can there wasn't really anything that the furniture in the rooms are falling apart chunks with missing doors are missing it was discussing it was ugly that it should be condemned you should pull out of that do not work for these people it is disgusting

Nothing went well Nothing won't well you're the most disgusting studies from I've ever seen they didn't even remove the TV you had to download the remote and pay for it and the Wi-Fi was workings we couldn't watch tv I want my money back

Stayed in March 2024

Crackheads prostitution drug addicted people the toilet did even work no hot water

This property needs to be torn down

Stayed in March 2024

This motel was absolutely terrible. The room had burns and stains on the bedding, no bathroom door, the toilet was not working properly, no refrigerator in the room as advertised, the room was clean but in disrepair and the smell of cleaning products were overwhelming. The staff was unavailable. I left within 45 minutes of arriving.

Nothing

Stayed in March 2024

This Lodge false advertising - This Lodge was disgusting, homeless people around the Lodge, rooms were nasty, mattress and walls soild with stains, the lodge did not offer bathroom towels, only one towel for three people?. I immediately checked out and requested a full refund. This Lodge should not be listed with booking.com/should not be listed on any website. The photos of this Lodge does not match, what it really look like (disgusting).

Stayed in March 2024

Try to reach out to the staff assist me in canceling my registry and no one would come to the door or window to answer and speak with me

I was unable to stay at this property due to drug activity and violence surrounding the area. I felt unsafe with my family and my small children.

Stayed in March 2024

Nothing

Nothing it was extremely dirty, and when I wanted to be put in a different room, I was told all the rooms are sold out

Stayed in March 2024

We did Not stay. It was Discusting. There were People shooting up Drugs in the Parking loFilthe

Nothing. Plumbing did not work. Cockroaches everywhere. Bed Bugs.

Stayed in March 2024

Dangerous, checked out could not stay the night

Stayed in March 2024