4801 W Plano Parkway, Plano, TX 75093, United States of America
#53 of 60 hotels in Plano
Guests' ChoiceBased on 214 hotel reviews
5.9Cleanliness
6.4
Comfort
6.4
Location
8.0
Facilities
6.2
Staff
7.1
Value for money
6.6
Free WiFi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Peter
United States of AmericaNo hot water. I was surprised
Clean secure
Stayed in April 2024
Reviewed: April 24, 2024
Avila
Mexicothere were cockroaches
smoking area
Stayed in April 2024
Reviewed: October 27, 2023
Snowlandria
United States of AmericaThe air conditioner only stays on 32 degrees. You may think that's cold but no. I had to open my window for the extra air. Thank God it was raining that night.
I was in room #213 and it was very clean and the inside of the refrigerator was cleaned also. Bed was super soft and fixed up really nice.
Stayed in October 2023
Reviewed: October 27, 2023
Antina
United States of AmericaI didn't like that it didn't have a microwave or iron or no breakfast
I didn't think much of it because it wasn't no breakfast just coffee so I don't consider that as breakfast. I think the hotel would be a good place if it had all the amenities
Stayed in October 2023
Reviewed: September 30, 2023
Nabors
United States of AmericaNO COFFOEE OR MUFFINS. OTHER HOTELS THAT CHARGE THE SAME AMOUNT, HAVE AT LEAST SOMETHING IN THE MORNING.
the inside furniture needs to be a brighter color. All balck is gloomy and not a good feeling. They need to at least have coffoee for free in the morning hours.
Stayed in September 2023
Reviewed: September 12, 2023
Snowlandria
United States of AmericaOkay so my room was clean until I opened up the refrigerator. Omg it was filthy as hell.
The facility was clean you can smell the cleanliness time you walk in the lobby. The staff were great.
Stayed in September 2023
Reviewed: June 1, 2023
Richard
United States of AmericaHot water would run out at times
Stayed in May 2023
Reviewed: May 27, 2023
Albert
United States of Americaconstruction
The area
Stayed in May 2023
Reviewed: May 19, 2023
Matt
United States of AmericaRooms small. Shower had paint peeling off of it.
Location good.
Stayed in April 2023
Reviewed: November 2, 2022
Alfred
United States of Americasmell like cigarettes
safe
Stayed in October 2022
Reviewed: October 31, 2022
Janice
United States of Americaother travelers yelling during the night 10pm and 1:30ish to 3:30 AM
clean
Stayed in October 2022
Reviewed: October 9, 2022
Krystal
United States of Americaeverything needs to be updated the vending machine was broken they don’t have coffee pots in the rooms
The location was close to the hospital
Stayed in October 2022
Reviewed: September 12, 2022
Sammy
United States of Americathere was hair and dirt in the room
easy access to freeway
Stayed in September 2022
Reviewed: July 18, 2022
Alicia
United States of AmericaThe beds were uncomfortable. There was only a sheet and a very thin cover. The room felt damp and smelled musty. I couldn't shower because the water never got above luke warm. There was a dead baby millipede in my bed.
The location was great. It was in a safe area and close to everything I needed. The staff was very friendly and helpful, very personable. The price was reasonable.
Stayed in July 2022
Reviewed: July 10, 2022
Pamela
United States of AmericaI like that the air-conditioning was good.
It felt safe. Some of the staff were friendly.
Stayed in June 2022
Reviewed: April 11, 2022
Vanita
United States of AmericaRefrigerator didn’t work. Needs continental breakfast.
The pricing for the rooms.
Stayed in April 2022
Reviewed: February 21, 2022
William
United States of AmericaThere was no hot water and the bed was hard As a board
Staff were nice and the price was good. Was easy to get to.
Stayed in February 2022
Reviewed: January 18, 2022
Elyse
United States of AmericaOnly received 1 key card and the locks could be very picky about how you hold the card or they wouldn't open.
I liked the location of my room. The check in and check out process were smooth. The room was just like the pictures.
Stayed in January 2022
Reviewed: September 8, 2021
Ly
United States of AmericaThe wifi connection was so weak during my first four nights staying there. I even couldn’t access to internet the last night. I hope the manager or supervisor would spend a little time to take care of the property.
Good location and nice employee.
Stayed in September 2021
Reviewed: August 29, 2021
Tameka
United States of AmericaThe downside was that the room always felt humid and wet. The water in the shower never seemed to get hot and the bed was harder than any hotel I have stayed before. Not enough security in the area, nothing happened however it is a heavy populated area of travelers.
The location of the property is why I choose this location. It was central to the area I needed to be at the time of my stay. The pricing was also a great thing as I didn't feel cheated in cost. It was always quiet which was a great surprise. The staff was very nice and pleasant.
Stayed in August 2021
Reviewed: July 24, 2021
Cody
United States of AmericaBreakfast
We didn't have breakfast??
Stayed in June 2021
Reviewed: July 20, 2021
Jackson
United States of AmericaThe shower water didn’t get hot
The housekeeping was good
Stayed in July 2021
Reviewed: July 4, 2021
Salvatore
United States of AmericaNo hot water in the sink but good hot water in the shower. No coffee maker in the hotel or in the room. I had to walk to the local QT for that.
Friendly staff and nice room.
Stayed in July 2021
Reviewed: June 18, 2021
Oleg
United States of AmericaNot working WiFi
Stayed in June 2021
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