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  5. Reviews of Westbridge Inn and Suite

Reviews of Westbridge Inn and Suite This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

117 N 18th Street, Centerville, IA 52544, United States of America

#2 of 2 hotels in Centerville

Guests' Choice

Review Score

Based on 100 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.5

  • Facilities

    7.4

  • Staff

    7.8

  • Value for money

    7.5

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 9, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    The shower had some broken parts to it. There was a used wash cloth on the shower head, so I didn't feel comfortbale using the shower.

    The room was very spacious and fit my needs. The sheets were clean and the room was a nice space.

    Stayed in May 2024

  • Reviewed: April 27, 2024

    7.0
    Good enough
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Needs repairs

    Location and pool

    Stayed in March 2024

  • Reviewed: June 4, 2023

    8.0
    A good place to stay.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing. Everything was nice. Maybe have eggs and sausage offered @ breakfast.

    The beds were soft and relaxing. The pool was nice and cool. The breakfast was nice. The big TV. Getting to spend time with my son and his friends.

    Stayed in June 2023

  • Reviewed: May 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Shower temperature was hard to adjust

    Updated and Well maintained.

    Stayed in May 2023

  • Reviewed: January 30, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    We didnt like the lobby full of loud people. We couldn't hear the guy behind the desk. The people in the lobby running thru the halls making a bunch of noise.

    We liked everything. It was very clean.

    Stayed in January 2023

  • Reviewed: November 27, 2022

    7.0
    We have stayed here before. it is the best hotel in Centerville. Surprisingly, the bed and pillows allowed a great sleep
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    not a very good breakfast, pool was broken, needs updating.

    close by to where we were.

    Stayed in November 2022

  • Reviewed: September 12, 2022

    6.0
    Good enough
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The mattresses needed to be replaced or flipped regularly

    Location

    Stayed in September 2022

  • Reviewed: August 31, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    I was unable to charge my phone as none of the outlets worked.

    Many nice improvements to this property.

    Stayed in July 2022

  • Reviewed: August 16, 2022

    8.0
    THE Place To Stay in Centerville
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    - Front desk staff, while efficient, did not convey an air of welcoming hospitality and friendliness. - Like many hotels, the breakfast was all sugar and carbohydrates; no protein. Diabetics will need to eat breakfast elsewhere. - Some minor maintenance issues such as water damage to the floor and wall around the bathtub and a non-functional lock on an exterior entry door. All minor issues.

    Clean and comfortable and in easy walking distance to the town square. Great accommodation. I would stay here again. The indoor swimming pool is a real plus. I have stayed at this facility whenever in Centerville over the course of the last 30 years or so and it is as good or better than ever. Highly recommended.

    Stayed in August 2022

  • Reviewed: June 20, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Little lower price

    Good

    Stayed in June 2022

  • Reviewed: June 17, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I stay im motels a-lot and price is a little high for what you have

    Stayed in June 2022

  • Reviewed: June 13, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    The front desk staff tried to charge me more than what my booking said. Our room was not very clean. There was dust and debris in the corners of the whole room and especially behind the toilet in the corner. The towels were old, dingy, and worn out. Breakfast? Don't bother, the coffee is terrible and the food is average at best. McDonalds is just down the street FYI.

    The bed was comfortable and they at least had soaps at a time when some don't. The TV service was decent.

    Stayed in June 2022

  • Reviewed: June 4, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 3 nights

    N/A

    Location was perfect for work project and the staff was very friendly with any questions that I had

    Stayed in June 2022

  • Reviewed: May 31, 2022

    7.0
    Good
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast- so many breads and most of them sugar coated

    good value pool for kids

    Stayed in May 2022

  • Reviewed: May 8, 2022

    6.0
    Okay for one night.
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night

    First thing, TV wouldn't work, but host came immediately and got it working. Then couldn't get connected to internet. Again, host fixed it promptly. I apologized for bothering him so much, he said not at all to worry about it, call him anytime. Was nice. The plug ins are old and poorly placed, and often wouldn't hold a plug in. Newer hotels just spoil you. Air conditioner rattled. Didn't like we had to pay extra for "sanitizing fees." Suppose it's the times.

    It's hard to rate this property appropriately because it's in an isolated area, on a road that probably isn't heavily used. It is an old property but had tried to update it as much as possible. Despite that, host was good to come to our room and fix everything that wasn't working promptly and cheerfully. My bed was great, husband's was not.

    Stayed in May 2022

  • Reviewed: March 21, 2022

    8.0
    It was a perfect stay to meet with family for our grandmothers funeral. Will definitely stay again
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The pillows were small and the breakfast was barren. Overall though worth the stay

    Nice place to stay in my family’s small town. The heated pool was small but very nice.

    Stayed in March 2022

  • Reviewed: November 3, 2021

    8.0
    Comfortable stay
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast didn't start until 6:00.

    Comfortable beds.

    Stayed in November 2021

  • Reviewed: September 5, 2021

    7.0
    Good value, close to the historic downtown
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    The hand soap situation is pathetic. Size and thickness of a postage stamp. Very cheap.

    Even next to the road, my room was quiet. Amenities in the room, frig, coffee maker and micro.

    Stayed in August 2021

  • Reviewed: July 9, 2021

    6.0
    It was a great hotel and it was close to everything will stay there next time
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing we had a Great time

    Everything was great

    Stayed in July 2021

  • Reviewed: June 21, 2021

    7.0
    Good
    • Business trip
    • Couple
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds were hard

    Housekeeper were so nice.

    Stayed in June 2021

  • Reviewed: June 15, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The beds were uncomfortable they felt small even for being queen sized beds and very very firm. Also I wished that the third curtain didn't close all the way cuz the light from outside would still come in

    I loved that if and when I needed something they were always there and never complained. Very family friendly

    Stayed in June 2021

  • Reviewed: May 23, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pool needs some attention

    Comfortable beds

    Stayed in May 2021

  • Reviewed: February 12, 2024

    3.0
    The place was filthy. Room and tub was dirty and no towels in the pool area. Only 1 set of towels in
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Fresh food, variety

    The breakfast had mold on the bagels, nothing fresh.

    Stayed in February 2024

  • Reviewed: October 11, 2023

    9.0
    We would definitely stay here again.
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The building facade is a bit dated.

    The staff person was extremely nice and held the pool open an extra hour for my friend and me. The place is small but very well equipped and the breakfast was excellent.

    Stayed in September 2023

Showing 1 - 25

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