15870 County Road 162, Buena Vista, CO 81236, United States of America
#4 of 17 hotels in Buena Vista
Guests' ChoiceBased on 713 hotel reviews
8.6Cleanliness
8.7
Comfort
8.7
Location
9.3
Facilities
8.7
Staff
9.0
Value for money
8.0
Free Wifi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 2, 2024
Angela
United States of AmericaThere were late night parties in the room down the hall and the walls are relatively thin.
The property has everything we need (store, resteraunt , hot springs etc). It was a great value to have access to the hot spring anytime on day of arrival and day of departure.
Stayed in June 2024
Reviewed: May 30, 2024
Susan
United States of AmericaThe WiFi doesn’t work from room. There is a sign stating it’s a weak connection.
I loved the view from our room! The room is large. Looks like it has been painted recently but still a little dated.
Stayed in May 2024
Reviewed: May 28, 2024
Liu
United States of AmericaThe hot spring water in the infinity pool was actually very cold on 27 May 2024. Adults had to eventually moved to the tiny kids pool which had the highest water temperature. Resort staff (pool safeguard) was nice though. She explained that’s due to the windy weather and the snow melting water from the mountains that cooled down the hot springs water. We can understand the explanation. Maybe the best season to go there is summer and fall then.
We’re happy with the CREEKSIDE room we stayed which we learned from other reviews that it’s newer and nicer than the cliff side rooms. But we didn’t not see the cliff side rooms. We got everything we need inside our room, functional kitchen-net in case you want to cook something easy. And the room is clean. Nice patio by the creek although it’s still a bit too chilly to hang out outdoor in late May. Resort restaurant is good, a bit pricy but not too crazy. Basin ribeye steak was delicious, recommended. The upper pool is nice for relaxation. Infinity pool is very cool with the snow mountain view, if the water temperature could be higher to a comfortable level that will be perfecto!
Stayed in May 2024
Reviewed: May 27, 2024
Helen
United States of AmericaThere wasn’t anything we didn’t like
The Hot Springs, the location. Had an excellent meal at the restaurant. Taking a cycle class in the pool.
Stayed in April 2024
Reviewed: May 27, 2024
Yoonjung
United States of AmericaWater was cool..
Stayed in May 2024
Reviewed: May 23, 2024
Laura
United States of AmericaNo view from the Hillside room except for the parking lot. We stayed in the Cliffside rooms two nights previous to this night and had very weak internet and no warm or hot water.
We stayed in the Hillside Rooms and had great internet service and hot water. Breakfast was excellent. Room was comfortable. Our stay two night previous to this stay was in the Cliffside rooms and we had an excellent view and the room was spacious and comfortable.
Stayed in May 2024
Reviewed: May 18, 2024
Audrey
United States of AmericaBring your own coffee maker. They have Nespresso machines in the kitchenette with pods but no instructions and frankly Nespresso is gross. I start coffee would have been better. Why they don’t just have Keurig is mind boggling. We had to drive to the restaurant to get two coffees in the morning. The staff gave us a complimentary coffee voucher because I told them the Nespresso maker in the room didn’t have instructions and when we got it to work it was disgusting. No one wants Nespresso in place of coffee. There were two other people at the restaurant also in the same boat ordering coffee. Also this is minor but the Direct TV in room didn’t have instructions either and we had to call the front desk for them to send someone to our cabin at 8 pm to have him help us turn on the tv. Pretty annoying. Otherwise it’s lovely.
Creekside cabins are super comfy and have everything you need in kitchenette.
Stayed in May 2024
Reviewed: May 16, 2024
Esteban
United States of AmericaCould get crowded, staff training
The hot springs for guests only
Stayed in April 2024
Reviewed: April 22, 2024
Tamara
United States of AmericaSeparate lines for those who have pre-paid and those who have to check out. They should triage and have a sign or someone telling those in line, "if you've checked out of your room and re-paid please just drop off your room keys here" and not make us wait in line. It would be helpful to have additional reception staff during peak check-out and check-in times as they were also answering phones in between checking people in or out of their accommodations. Leave more coffees and creamers than are currently left in the room. It would be nice to have plastic bags for wet bathing suits in the rooms and the locker rooms.
I love the calm of the place and how down to earth it is. The food was very nice at the restaurant and the servers were wonderful. I love the variety of pools and we were there during the week so it didn't feel crowded.
Stayed in April 2024
Reviewed: April 21, 2024
Sunny
United States of AmericaWould have loved to soak until 10pm
The location is breath taking ! Love to hike and soak! The fitness classes are amazing! We took a pool yoga class and loved it! Stacey was an excellent instructor. The staff was friendly!
Stayed in April 2024
Reviewed: April 20, 2024
R
GermanyNothing I really didn't like. Just some comments as a suggestion. My room at the Hillside was a bit dated, but it came at a much cheaper price than the cabins. The toilet with the shower was very small. However, I hardly needed the latter as the showers in the spa are just marvelous. A larger fitness room with more equipment for strength training would be a great addition.
Everything! The staff was extremely friendly, especially Ms. Elanya provided excellent advice on possible hiking activities. Snowshoes and poles could be borrowed for free. My room at the Hillside location was clean and comfortable. Room service restocked water and coffee capsules daily. The bathing facilities at the hot springs are just amazing. Breakfast and dinner at the attached Mary Murphy Steakhouse were always excellent, the waiters were friendly, and the prices were reasonable.
Stayed in April 2024
Reviewed: April 14, 2024
Nicole
United States of AmericaNothing
Loved the springs
Stayed in March 2024
Reviewed: April 4, 2024
Marian
United States of Americazero
everything it’s glorious powerful nature rejuvenates on all levels!
Stayed in March 2024
Reviewed: March 31, 2024
Shannon
United States of AmericaCurtain broken so sun came into the room every morning and couldn’t fix it.
Nice space and kitchenette was perfect! Accessibility was great!
Stayed in March 2024
Reviewed: March 28, 2024
Laura
United States of AmericaNot a big deal, but only one source of water in the room… the bathroom. Only mildly inconvenient. No warning about the winter sun, so I will… wear sunscreen, a hat, and if you are really fair skinned, a thin, long-sleeved shirt that covers your upper torso sufficiently. That is true even if it is cloudy or snowing!
Beautiful. Comfortable. Relaxing. Great front desk help. Thank you, Cody!
Stayed in March 2024
Reviewed: March 27, 2024
Kelly
United States of AmericaEverything.
Stayed in March 2024
Reviewed: March 23, 2024
Patricia
United States of AmericaThis was our third stay and we always have a great time. We usually rent a cabin but had fewer people so rented a deluxe room that was cliffside with amazing views. Staff is always nice and facilities are clean. Make reservations at the resort restaurant if you want to eat there. Buena Vista is a 10 min drive with plenty of dining options too.
Stayed in March 2024
Reviewed: March 15, 2024
Shilo
United States of AmericaThe wifi didnt qite get to our cabin which was quite the bummer for our gamer son.
The hot springs were AMAZING. They had several pool as well as the natural pools by the river. I loved that there was an adult only pool so we could relax without the joyous rambunctious of the more youthful guest. We made a dinner reservation and ate at the restaurant in the main lodge. The food was so scrumptious. I had the scallops and they melted in my mouth. My less adventurous teenager had the bison burger and he raved about it. Overnight it snowed and snowed alot. When we got up the roads and driveways for all the lodge area were promptly beeing cleared and paths to the hot springs tended to as well.
Stayed in March 2024
Reviewed: March 12, 2024
Tomasz
PolandThe hot springs are dope :)
Stayed in March 2024
Reviewed: March 8, 2024
Joseph76
United States of AmericaThe signs inside the resort are deficient and inaccurate. Super dark at night. Rooms are a bit "minimalists" but ok.
The natural hot spring at the creek is really a unique experience, and the heated infinity pool offers a great view. We stayed for lunch, and the food was delicious. Staff was also very cordial and accomodating
Stayed in February 2024
Reviewed: March 6, 2024
Katy
United States of AmericaNothing
The views are amazing, the hot springs are relaxing and the restaurant has great food.
Stayed in March 2024
Reviewed: March 6, 2024
Madhavi
United States of AmericaNothing
Location is excellent
Stayed in March 2024
Reviewed: February 29, 2024
Taylor
United States of AmericaNothing
Location and staff were great!
Stayed in February 2024
Reviewed: February 28, 2024
Annie
GermanyThe cabin needed some upkeep and bathroom was a little dirty.
The hot springs creek side and the option for a larger cabin so we could come and stay with friends all in one place!
Stayed in February 2024
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