The hot spring water in the infinity pool was actually very cold on 27 May 2024. Adults had to eventually moved to the tiny kids pool which had the highest water temperature. Resort staff (pool safeguard) was nice though. She explained that’s due to the windy weather and the snow melting water from the mountains that cooled down the hot springs water. We can understand the explanation. Maybe the best season to go there is summer and fall then.

We’re happy with the CREEKSIDE room we stayed which we learned from other reviews that it’s newer and nicer than the cliff side rooms. But we didn’t not see the cliff side rooms. We got everything we need inside our room, functional kitchen-net in case you want to cook something easy. And the room is clean. Nice patio by the creek although it’s still a bit too chilly to hang out outdoor in late May. Resort restaurant is good, a bit pricy but not too crazy. Basin ribeye steak was delicious, recommended. The upper pool is nice for relaxation. Infinity pool is very cool with the snow mountain view, if the water temperature could be higher to a comfortable level that will be perfecto!

Stayed in May 2024

There wasn’t anything we didn’t like

The Hot Springs, the location. Had an excellent meal at the restaurant. Taking a cycle class in the pool.

Stayed in April 2024

Water was cool..

Stayed in May 2024

No view from the Hillside room except for the parking lot. We stayed in the Cliffside rooms two nights previous to this night and had very weak internet and no warm or hot water.

We stayed in the Hillside Rooms and had great internet service and hot water. Breakfast was excellent. Room was comfortable. Our stay two night previous to this stay was in the Cliffside rooms and we had an excellent view and the room was spacious and comfortable.

Stayed in May 2024

Bring your own coffee maker. They have Nespresso machines in the kitchenette with pods but no instructions and frankly Nespresso is gross. I start coffee would have been better. Why they don’t just have Keurig is mind boggling. We had to drive to the restaurant to get two coffees in the morning. The staff gave us a complimentary coffee voucher because I told them the Nespresso maker in the room didn’t have instructions and when we got it to work it was disgusting. No one wants Nespresso in place of coffee. There were two other people at the restaurant also in the same boat ordering coffee. Also this is minor but the Direct TV in room didn’t have instructions either and we had to call the front desk for them to send someone to our cabin at 8 pm to have him help us turn on the tv. Pretty annoying. Otherwise it’s lovely.

Creekside cabins are super comfy and have everything you need in kitchenette.

Stayed in May 2024

Could get crowded, staff training

The hot springs for guests only

Stayed in April 2024

Separate lines for those who have pre-paid and those who have to check out. They should triage and have a sign or someone telling those in line, "if you've checked out of your room and re-paid please just drop off your room keys here" and not make us wait in line. It would be helpful to have additional reception staff during peak check-out and check-in times as they were also answering phones in between checking people in or out of their accommodations. Leave more coffees and creamers than are currently left in the room. It would be nice to have plastic bags for wet bathing suits in the rooms and the locker rooms.

I love the calm of the place and how down to earth it is. The food was very nice at the restaurant and the servers were wonderful. I love the variety of pools and we were there during the week so it didn't feel crowded.

Stayed in April 2024

Would have loved to soak until 10pm

The location is breath taking ! Love to hike and soak! The fitness classes are amazing! We took a pool yoga class and loved it! Stacey was an excellent instructor. The staff was friendly!

Stayed in April 2024

Nothing I really didn't like. Just some comments as a suggestion. My room at the Hillside was a bit dated, but it came at a much cheaper price than the cabins. The toilet with the shower was very small. However, I hardly needed the latter as the showers in the spa are just marvelous. A larger fitness room with more equipment for strength training would be a great addition.

Everything! The staff was extremely friendly, especially Ms. Elanya provided excellent advice on possible hiking activities. Snowshoes and poles could be borrowed for free. My room at the Hillside location was clean and comfortable. Room service restocked water and coffee capsules daily. The bathing facilities at the hot springs are just amazing. Breakfast and dinner at the attached Mary Murphy Steakhouse were always excellent, the waiters were friendly, and the prices were reasonable.

Stayed in April 2024

Nothing

Loved the springs

Stayed in March 2024

zero

everything it’s glorious powerful nature rejuvenates on all levels!

Stayed in March 2024

Curtain broken so sun came into the room every morning and couldn’t fix it.

Nice space and kitchenette was perfect! Accessibility was great!

Stayed in March 2024

Not a big deal, but only one source of water in the room… the bathroom. Only mildly inconvenient. No warning about the winter sun, so I will… wear sunscreen, a hat, and if you are really fair skinned, a thin, long-sleeved shirt that covers your upper torso sufficiently. That is true even if it is cloudy or snowing!

Beautiful. Comfortable. Relaxing. Great front desk help. Thank you, Cody!

Stayed in March 2024

Everything.

Stayed in March 2024

This was our third stay and we always have a great time. We usually rent a cabin but had fewer people so rented a deluxe room that was cliffside with amazing views. Staff is always nice and facilities are clean. Make reservations at the resort restaurant if you want to eat there. Buena Vista is a 10 min drive with plenty of dining options too.

Stayed in March 2024

The wifi didnt qite get to our cabin which was quite the bummer for our gamer son.

The hot springs were AMAZING. They had several pool as well as the natural pools by the river. I loved that there was an adult only pool so we could relax without the joyous rambunctious of the more youthful guest. We made a dinner reservation and ate at the restaurant in the main lodge. The food was so scrumptious. I had the scallops and they melted in my mouth. My less adventurous teenager had the bison burger and he raved about it. Overnight it snowed and snowed alot. When we got up the roads and driveways for all the lodge area were promptly beeing cleared and paths to the hot springs tended to as well.

Stayed in March 2024

The hot springs are dope :)

Stayed in March 2024

The signs inside the resort are deficient and inaccurate. Super dark at night. Rooms are a bit "minimalists" but ok.

The natural hot spring at the creek is really a unique experience, and the heated infinity pool offers a great view. We stayed for lunch, and the food was delicious. Staff was also very cordial and accomodating

Stayed in February 2024

Nothing

The views are amazing, the hot springs are relaxing and the restaurant has great food.

Stayed in March 2024

Nothing

Location is excellent

Stayed in March 2024

Nothing

Location and staff were great!

Stayed in February 2024

The cabin needed some upkeep and bathroom was a little dirty.

The hot springs creek side and the option for a larger cabin so we could come and stay with friends all in one place!

Stayed in February 2024

The bridge from the cabins to the main all ages bathhouse is awkward, not sure how that could be fixed. Coffee in cabins is terrible, however that is same at almost all hotels. Coffee in restaurant is fantastic.

We loved the natural hot springs and the natural pools beside the creek. Going from the cool creek to hot springs was a treat for all. Restaurant was excellent. Facilities and sporting amenities were great.

Stayed in February 2024

Hands down the best hot springs in CO! Close to Buena Vista and The Monarch. We had an amazing stay & will definitely be back!

Stayed in February 2024