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Reviews of Mountain Star Lodge

3573 Ranch Road 620 South, Austin, TX 78738, United States of America

#140 of 210 hotels in Austin

Guests' Choice

Review Score

Based on 587 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    8.8

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    8.0

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Showing 1 - 25

  • Reviewed: May 12, 2024

    8.0
    It was okay
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Location and cleanliness

    Stayed in March 2024

  • Reviewed: April 22, 2024

    9.0
    Comfortable space to organize boxes of stuff.
    • Travelers with friends
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was not that great. There is another Ranch Rd address on the other side of town I mistakenly drove to. Didn’t like the site is named MS Lodge but the sign in front says MS Motel, although it fits both the motel and lodge setups.

    Need a space big enough to sort through stuff I was moving and the room offered that easily. It also had a nice back porch view and surrounding. The front desk was very helpful and friendly.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Great choice for a room in Bee Cave!
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very strong smell of cleaning chemicals when we checked in. Not a deal breaker, and there are worse smells to endure, but it was a bit much!

    Nice, quiet facility & great location close to where we were going. Nearby shopping to pick up supplies, good breakfast buffet options, nice pool.

    Stayed in March 2024

  • Reviewed: April 13, 2024

    9.0
    With some fixing up, it would be a five star destination!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a bit rundown, in need of refurbishing.

    The location and facilities were all wonderful!

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Great view and wonderfully helpful staff.
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 1 night

    I would like if the floors were a little cleaner but it maybe only be residue from the mop but there was a white film/haze. Film did not appear to rub off on to my socks or shoes so that is good.

    I did not have the opportunity to partake in the breakfast. Wish I would have because the common space looked inviting. The bathroom was clean and new and I love the tile. I also enjoyed the balcony. The room was spacious and the number of available outlets was great. It was overall a very clean and inviting space. They are obviously in the process or upgrading and the results are beautiful. Check in and Check out were easy. Would definitely stay here again.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    Attending a wedding over eclipse weekend so rooms were way overpriced!!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Older property, very poor breakfast and coffee very weak

    Location

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    Comfortable nice place to stay.
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really.

    It was close to our daughter.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    We enjoyed our stay and would definitely stay here again
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower took a long time to heat up

    Staff was very friendly, clean room, comfortable beds

    Stayed in April 2024

  • Reviewed: March 19, 2024

    9.0
    Clean, nice view
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Check in staff needed us to know when exactly we would be arriving to ensure someone was at the front desk. As we didn't know exactly how long everything would take, we were off by a half hour, and we had to wait a half hour for the staff to return. Not a huge deal, and she was apologetic, but that's the reason it was not 5 stars.

    Nice view, quiet room, clean, comfortable bed

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    A very quiet place with a nice view and a comfortable bed.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Pretty good. We prefer a hot breakfast, however.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    We enjoyed it but had to cut our stay short because of incoming weather but they were very nice and approved our changes
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The staff was inconsistent and short staffed but they did try to accommodate us when we ask for them to check our sink and provide more toilet paper (we got one roll for 3 people).

    The property was a great location for our family plans but it was being updated (paper over windows).

    Stayed in March 2024

  • Reviewed: February 24, 2024

    7.0
    Price and. Value good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Pool wasn’t clean too early in the year to go swimming

    Stayed in February 2024

  • Reviewed: January 27, 2024

    8.0
    The room was clean, basic and meet our needs
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was a quiet room

    Stayed in January 2024

  • Reviewed: January 21, 2024

    8.0
    Great value for money, loved the location and friendly staff. Good bed too
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location, wonderfull vieuws and super friendly staff and spacious rooms.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    8.0
    Great staff and comfortable safe convenient location but needs attention
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Dated furnishings, poorly maintained

    Location! View! Private terrace. Room size.

    Stayed in January 2024

  • Reviewed: December 15, 2023

    8.0
    Had I nice room to stay in with no issues. MANY RESTAURANTS AND FAST-FO LOCATION VERY CLOSE
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights

    Can't think of a thing I did not like

    Was looking for a place to sleep while on a deer hunt. Had everything I needed as well as a nice breakfast for the road.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    8.0
    Enjoyable and comfortable
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Things were good, hotel needs some upgrades

    Enjoyed the stay and would return again when traveling to Austin!

    Stayed in November 2023

  • Reviewed: October 23, 2023

    9.0
    Great place to get away from the city noise and traffic headaches.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights

    None to convey.

    The location was perfect for an event that was held nearby. There are plenty of shopping and restaurant options in the area too. Our room had a door leading into the private courtyard area with a private patio.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    7.0
    Expected better facilities for the price.
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 1 night

    Funny smell in room, kind of odd. One tv remote did not work. Only one bulb out of 4 bulbs worked in the sofa room area. Bathtub did not appear sanitary with the large cracks on the bottom standing area. Pull out sofa had no sheets or pillows for 2 and we booked a King suite to accommodate 4 people. Front desk staff was prompt to correct the problem after doing many other tasks.

    Had a good breakfast

    Stayed in October 2023

  • Reviewed: October 21, 2023

    9.0
    The views are wonderful and location easy to find; we enjoyed our visit
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I wasn’t aware that we needed to ask for fresh towels, etc., though I understand now this is common presently after Covid with the staff shortages all hotels are plagued with. The property could use some updating, but I won’t hesitate to visit again.

    The view is simply gorgeous! The hotel is situated such that every room has a balcony with a lovely view. The breakfast was a nice little bonus. The room was plenty spacious.

    Stayed in September 2023

  • Reviewed: October 15, 2023

    8.0
    Good value. Large quiet room.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night

    Air conditioner was a little noisy, but I slept fine. The room had been repainted but some of the light switch plates had not been properly cleaned from excess paint - no big deal. Second floor rooms are only accessible by stairs, so those with mobility challenges would want to make sure they have a first floor room.

    Not fancy, but very functional. Very nice staff. Good value. Quiet location. Very large room.

    Stayed in October 2023

  • Reviewed: September 24, 2023

    9.0
    My stay was excellent
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Honestly there isn’t anything I really disliked everything was great especially the staff that work the front desk. Even housekeeping was super friendly

    Breakfast was good the location I couldn’t have asked for a better view of the hill country. A view for 30 miles

    Stayed in August 2023

  • Reviewed: September 5, 2023

    7.0
    Comfortable
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water in the bathroom sink. Please move the huge chair from in the room. I stomped my foot 2x.

    Comfortable bed and ok breakfast.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    9.0
    Good value and even better stay.
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean, staff was absolutely amazing and accommodating, rooms were spacious and offered a great view for a great price. We visit Austin regularly this will be our new go to location to stay.

    Stayed in September 2023

Showing 1 - 25

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