Room cleaning service was poor. The floors are not cleaned, faucet was not cleaned for two days even though we notify the reception. And rooms are

Location

Stayed in May 2024

No in room coffee and the in hotel coffee didn’t start till 7am which is too late for people with jet lag!

Great location to explore Williamsburg and Manhattan. We. Had great views of Manhattan from the room. Room was small but perfectly formed.

Stayed in May 2024

Some staff had incredibly unhelpful attitudes, however management were super helpful in resolving an issue we encountered.

Stayed in May 2024

The overpowering incense smell in the lobby wasn't nice. The breakfast was entirely sweet items, cranberry juice, muffins, snack bars and fruit.

It was a very well appointed room overlooking the bridge, the sound of the trains is a low hum which I found soothing and not a problem whilst going to sleep. The rooms are well designed and the beds comfortable.

Stayed in March 2024

The breakfast. Not much choice that was included in the complimentary breakfast.

It’s close to many things and the subway is easy to get to.

Stayed in April 2024

Complimentary breakfast was sparse on second day as they ran out of yoghurt and cereal bars. Only water and apples left. I think it was expensive

Amazing location and design of rooms was superb. Staff were lovely

Stayed in April 2024

Bathroom set-up unusual Could have used a bit more counter space

Clean and Fun Atmosphere Elevators Fast Comfy Bed and Linens

Stayed in April 2024

Just a note for non-couples, the shower and toilet are separate rooms with frosted glass doors and partial wall in the shower. We found that one person had to leave the room to give the other person privacy to shower and dress.

The á la carte menu was a quick way to start the day-piece of fruit, small yogurt, granola bar, coffee, juice, but also had the option of going to the counter for other hot beverages, bagels and pastries which a $25 daily credit covered. Lounge/Lobby is beautiful with great music.

Stayed in April 2024

Disappointed in the free breakfast though--thought it would be more of a substantial breakfast offered. Had to pay for tea.

Stayed in April 2024

Extremely small rooms

Friendly and helpful staff

Stayed in April 2024

Rooms are way too small, they didn’t clean our room even when we took down the “do not disturb” sign, the phone to call the front desk did not work and had to go downstairs for any questions/requests. Toilet and shower doors are glass; hence, no privacy.

Location and it was clean.

Stayed in April 2024

We traveled with a normal large suitcase and couldn't open it fully in our room since there was not enough space for it. With a weekend bag it's no problem, but for suitcases the room was not spacious enough.

The staff was exceptional and friendly and the rooms were super clean and comfortable! The hotel was in a nice neighborhood with lots of shops and little food stores and in walking distance to two metro stations (~10 min.). The complimentary breakfast was simple (coffee, juice, granola bars, muffins, yoghurt and fruits), but enough for a good start in the day.

Stayed in April 2024

A coffee machine or kettle in the room!

The Room was great and the size about perfect.

Stayed in April 2024

You could hear the trains, which was ok for us, but might not be for someone sensitive about it. Cleaning only ever other day. Rooftop (including the indoor part) was not yet open.

Location, location, location and the good vibes.

Stayed in April 2024

Due to the train close by my Room was very loud

Breakfast Voucher

Stayed in February 2024

Great location, cool hotel, very comfortable beds, lovely staff

Stayed in April 2024

Room wasn’t serviced adequately

Good value. Clean.

Stayed in April 2024

It’s nice but expensive by London standards.

Trendy, cafe by day, bar by night. Quiet comfortable room, though small. Pop art decor.

Stayed in March 2024

No Breakfast Buffet, have to order at the bar if you want more than a small bottle to drink, some fruit and cereal bars,

Great Value for Money.

Stayed in April 2024

Breakfast was very poor. Basically there was no possibility to get savoury breakfast. There was 25 dollars per room to use at the bar for breakfast and one savoury breakfast was 19..

The best bed and matras after a 10-hours flight can definitely help avoiding jet lag! Loved the design of the place and the hall where we could relax. It was spacious and comfy.

Stayed in March 2024

New fresh great design

Stayed in April 2024

The gentleman who checked us in was a bit sarcastic - made a comment about "being ready to party" and didn't like our cool reception after flying from Portland, OR all day.

the coffee was hot and delicious. I was delighted by the helpfulness of the Moxy. I became very ill on the day we were suppose to check out, so the desk allowed us to keep the same wonderful room - with a late checkout for the next day. So grateful.

Stayed in March 2024

Rooms were small. There were three of us (myself and two teen sons) in the room (2 queens) and it was tight. I discovered the storage cubbies under the bed on day 2. Wish we were made aware of those since space was limited and our stuff was everywhere after the first day. The bathroom layout is odd. I’d have to leave the shower cubicle and move into the toilet cubicle to get dressed. The only garbage can in the room was next to the toliet. There should also be a garbage can by the sink. A hand towel hook added to the wall would be beneficial at the sink since counter space was limited. The mirror lighting wasn’t great for putting on makeup. I was not able to use up my entire destination charge but was charged $10 for the 2 bottles of water we drank from our room. Feel that the $10 in water should have been applied towards the destination credit.

Modern architecture, late check out, comfortable beds, location to Domino Park and waterfront, attentive staff.

Stayed in April 2024

Very loud on the 10th floor from the club on the 11th floor

Stayed in March 2024