I understand you designed your rooms to encourage guests to spend time out of their rooms, but some simple changes would have made our stay more comfortable. 1) add hooks by the sink for washcloths and hand towels, 2) add a second hook outside the shower so that two people can hang their towels, and 3) add a chair so that you can sit somewhere other than the bed to take off your shoes. Finally, pulling underwear and socks from under the bed or my suitcase was uncomfortable. The closet and random hooks on the wall were helpful, but I wish we'd had a small chest for our small items.

The hotel location is excellent, with plenty of terrific restaurants and easy access to the subway. Since the rooms offered no place to sit or relax beside the bed, I was grateful the lobby provided a comfortable place to sit. The rooftop view was spectacular, but the roof area was noisy and packed when we tried to enjoy the view. The staff was accommodating and responsive.

Stayed in May 2024

The rooms were very small. We barely had room to walk around the bed. There wasn’t a table and only 1 small chair. It made it impossible for our family to spend time together in the room. Lastly, the shower/toilet setup was a little odd. The doors for both were practically see through. Looked modern, but not very practical when sharing a room with family.

We liked the modern decor and the lounge area behind the lobby. We enjoyed having coffee and pastries in the morning and drinks at night.

Stayed in May 2024

Too expensive for a tiny glass of wine at happy hour and storebought croissants in the morning. Room was nice but not worth $700 per night.

Located walking distance to good restaurants and shops. Friendly staff, clean updated decor

Stayed in May 2024

The bathroom has no privacy at all

The atmosphere in the hotel is really cool ! There’s a lot of free amenities and it was great surprise for us

Stayed in April 2024

The breakfast was ok, but some more options, esp healthy options, would be appreciated e.g. yoghurt, granola, more fruit choices (note: the choices are pastries, muffins, boxes of oatmeal).

The Moxy is a comfortable and stylish hotel in a perfect location. I recommend it highly. I arrived after a long flight and Stephanie put a smile on my face with her friendliness and helpfulness. She and Annie and the bar staff, whose names I didn't catch, were always professional and courteous and made me feel welcome. The hotel is beautifully designed, including the bar and the room I stayed in. The gym met my expectations, based on the photos. I also hadn't known about the $25 per day credit included in the price I paid - perhaps I should have known, I assume it was spelt out somewhere - so this was a nice surprise. NB that amount is enough for one cocktail or for breakfast (juice, coffee, oatmeal came to almost the whole $25).

Stayed in May 2024

Room cleaning service was poor. The floors are not cleaned, faucet was not cleaned for two days even though we notify the reception. And rooms are

Location

Stayed in May 2024

No in room coffee and the in hotel coffee didn’t start till 7am which is too late for people with jet lag!

Great location to explore Williamsburg and Manhattan. We. Had great views of Manhattan from the room. Room was small but perfectly formed.

Stayed in May 2024

Some staff had incredibly unhelpful attitudes, however management were super helpful in resolving an issue we encountered.

Stayed in May 2024

The overpowering incense smell in the lobby wasn't nice. The breakfast was entirely sweet items, cranberry juice, muffins, snack bars and fruit.

It was a very well appointed room overlooking the bridge, the sound of the trains is a low hum which I found soothing and not a problem whilst going to sleep. The rooms are well designed and the beds comfortable.

Stayed in March 2024

The breakfast. Not much choice that was included in the complimentary breakfast.

It’s close to many things and the subway is easy to get to.

Stayed in April 2024

Complimentary breakfast was sparse on second day as they ran out of yoghurt and cereal bars. Only water and apples left. I think it was expensive

Amazing location and design of rooms was superb. Staff were lovely

Stayed in April 2024

Bathroom set-up unusual Could have used a bit more counter space

Clean and Fun Atmosphere Elevators Fast Comfy Bed and Linens

Stayed in April 2024

Just a note for non-couples, the shower and toilet are separate rooms with frosted glass doors and partial wall in the shower. We found that one person had to leave the room to give the other person privacy to shower and dress.

The á la carte menu was a quick way to start the day-piece of fruit, small yogurt, granola bar, coffee, juice, but also had the option of going to the counter for other hot beverages, bagels and pastries which a $25 daily credit covered. Lounge/Lobby is beautiful with great music.

Stayed in April 2024

Disappointed in the free breakfast though--thought it would be more of a substantial breakfast offered. Had to pay for tea.

Stayed in April 2024

Extremely small rooms

Friendly and helpful staff

Stayed in April 2024

Rooms are way too small, they didn’t clean our room even when we took down the “do not disturb” sign, the phone to call the front desk did not work and had to go downstairs for any questions/requests. Toilet and shower doors are glass; hence, no privacy.

Location and it was clean.

Stayed in April 2024

We traveled with a normal large suitcase and couldn't open it fully in our room since there was not enough space for it. With a weekend bag it's no problem, but for suitcases the room was not spacious enough.

The staff was exceptional and friendly and the rooms were super clean and comfortable! The hotel was in a nice neighborhood with lots of shops and little food stores and in walking distance to two metro stations (~10 min.). The complimentary breakfast was simple (coffee, juice, granola bars, muffins, yoghurt and fruits), but enough for a good start in the day.

Stayed in April 2024

A coffee machine or kettle in the room!

The Room was great and the size about perfect.

Stayed in April 2024

You could hear the trains, which was ok for us, but might not be for someone sensitive about it. Cleaning only ever other day. Rooftop (including the indoor part) was not yet open.

Location, location, location and the good vibes.

Stayed in April 2024

Due to the train close by my Room was very loud

Breakfast Voucher

Stayed in February 2024

Great location, cool hotel, very comfortable beds, lovely staff

Stayed in April 2024

Room wasn’t serviced adequately

Good value. Clean.

Stayed in April 2024

It’s nice but expensive by London standards.

Trendy, cafe by day, bar by night. Quiet comfortable room, though small. Pop art decor.

Stayed in March 2024

No Breakfast Buffet, have to order at the bar if you want more than a small bottle to drink, some fruit and cereal bars,

Great Value for Money.

Stayed in April 2024