1260 South Figueroa Street, Downtown LA, Los Angeles, 90015, United States of America
#164 of 384 hotels in Los Angeles
Guests' ChoiceBased on 325 hotel reviews
7.9Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.3
Staff
8.7
Value for money
7.4
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 16, 2024
Gawińska
PolandUnfortunately breakfast was a joke. It was a basket of bananas, oranges and yogurts. You can go and buy breakfast because you have 30 $ included in your stay but if you buy two sandwiches and two coffee you have to pay additional.
View from room was incredible and localisation was great. Staff was very helpful. When they saw me that I was sick they did the early check in. It was super nice
Stayed in April 2024
Reviewed: April 3, 2024
Cheryl
AustraliaSet up of the room a little unusual. No wardrobes, just hooks on the wall. Shower very odd that you step out straight into the bedroom. Should have the panel between toilet and shower made into a sliding door with access to get dressed after showering.
Reception staff very friendly at check in. Smith was very friendly and helpful. Room very clean with amazing view. Beds very comfortable.
Stayed in March 2024
Reviewed: April 1, 2024
Ernesto
United States of AmericaStaff was very Unfriendly, Specially front desk, The girl seemed like she did not want to be there, and did not explained any of the many amenedtied or credits we later found out where entitled to. The place it self was great, location was ideal for us.
Stayed in March 2024
Reviewed: March 28, 2024
Aakriti
United States of AmericaThe complimentry breakfast was mid.
Stayed in March 2024
Reviewed: March 17, 2024
Julieth
United States of AmericaParking. Parking is only valet and the wait to get your car takes long.
Nice and clean and friendly
Stayed in March 2024
Reviewed: March 15, 2024
Not
United KingdomThe rooms are snug to say the least, with the only storage option being under the bed or a few hanging hooks
Pleasant service throughout and a great selection of bars and clubs on site. The gym is extensive and I would definitely stay here again.
Stayed in March 2024
Reviewed: March 7, 2024
Zehui
United States of AmericaThe room service is not satisfied. I can’t link my switch with the TV, after I called room service no one came to help me solve this problems.
The location is really convenient! There is a cvs nearby just for 1 minutes walk, and the metro station for just 3minute. Everyday you have 30$ credit for free breakfast and the avocado toast is amazing. For Nintendo switch lovers, you can link your switch easily with the hotel internet which is really awesome (I can’t do this in other hotels)
Stayed in March 2024
Reviewed: February 28, 2024
Michelle
United States of AmericaVery small room, no amenities
Great location, across from center
Stayed in February 2024
Reviewed: February 25, 2024
Karem
United States of AmericaRestaurant service during more hours of the day.
Location and the views
Stayed in February 2024
Reviewed: February 24, 2024
Lara
United States of AmericaStaff was great!
Great area if you are looking to stay in downtown.
Stayed in February 2024
Reviewed: February 23, 2024
Mary
United States of AmericaNeeded a better sink configuration - more surface for things and less sink
Stayed in February 2024
Reviewed: February 20, 2024
Margaret
United States of AmericaThe room was comfortable and the location was great!
Stayed in February 2024
Reviewed: February 13, 2024
Toshihiko
JapanNice view from corner room and staff from valet parking.
Stayed in February 2024
Reviewed: January 27, 2024
Michala
AustraliaGreat location near the Crypto.com arena, near the hop on and hop off bus stop. Nice restaurants and rooftop bars
Stayed in January 2024
Reviewed: January 21, 2024
Shaun
United States of AmericaNo hot water
The location was amazing!
Stayed in January 2024
Reviewed: January 21, 2024
Wendy
United States of AmericaNot a lot of options for breakfast
Love the location
Stayed in January 2024
Reviewed: January 18, 2024
E
United States of AmericaThe bathroom is so small you can barely fit If you’re fat don’t even try it Water pressure is horrible.
View Beautiful Food Good Atmosphere excellent
Stayed in January 2024
Reviewed: December 31, 2023
Jared
United States of AmericaThe smell in the lobby
Location and the food credit vouchers are very convenient and also the Grammy Awards Museum tickets are very nice to cap the stay
Stayed in November 2023
Reviewed: December 24, 2023
Daniel
AustraliaCoffee or tea making facilities in room.
Breakfast was very good, once the mix-up with it being included in our room was sorted out. Room a little small. No coffee or tea making facilities in room.
Stayed in November 2023
Reviewed: December 21, 2023
Shalonda
United States of AmericaThe service was not good. Check in was 3 hours late, room service the following morning never responded to our request; when we called 2 hours later it was clear they had forgotten or lost the request.
Location is great but the corner city view was AWESOME! Night manager was very apologetic.
Stayed in December 2023
Reviewed: December 11, 2023
Yoon
United States of AmericaToo small, no water in the room and really hard to find the vending machine, little sign would hep.
Cleaness, good location
Stayed in December 2023
Reviewed: November 27, 2023
Jeanette
United States of AmericaThe bartender was super rude both Friday and Saturday Night same guy too. He was so rude to the point we just went to another location for drinks.
Super clean and bed was super comfortable. Great location.
Stayed in November 2023
Reviewed: November 22, 2023
Pedro
United States of AmericaNothing stands out.
Location was excellent if attending a convention across the street. Rooms are nice, a bit n the smaller size but modern in their on way. Lobby and staff was very nice though.
Stayed in November 2023
Reviewed: November 16, 2023
Sara
SpainA bummer if you go on Monday or Tuesday, nearly all of the restaurants and bars are closed on those days. The rooms are a bit tiny and the lights dim, what makes some tasks tricky but otherwise really good hotel.
Excellent location in front of the crypto arena, good views, excellent staff.
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content