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  5. Reviews of Moxy NYC Chelsea

Reviews of Moxy NYC Chelsea This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

105 West 28th Street, Chelsea, New York, NY 10001, United States of America

#145 of 407 hotels in New York

Guests' Choice

Review Score

Based on 2246 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.1

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 7 nights
    • Submitted from a mobile device

    Daily spend deposit should be explain better. I asked several times and still was not clear to me if 30 dollars is per room or per person and if should be spend each day or as a sum for whole week. Same, if it is included in accomodation payment or will be charged on top of it. I tried to find it also on website, no info, neither on Mariott nor booking.com. Seems need to be improved as many people also mentioned it in their reviews. Also we were charched by 5 dollars for bottled water, but this bottle one day disapered from the room, believe me, it was not drinked by us.

    Great location, great view, tasty meals, modern design

    Stayed in May 2024

  • Reviewed: May 6, 2024

    9.0
    Well designed hotel in an excellent location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lifts were a bit slow but common with tower hotels

    Perfect location for exploring the whole of Manhattan. Especially nice to be close to the High Line. Nicely designed room and decent size. Free coffee and credit for cafe/bar was a perk!

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Good convenience. Nice rooftop.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room size

    Clean. Great location. Convenient.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    9.0
    Nice stay and would stay here or at another one of their locations again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room is very small (as advertised and is to be expected) but worked well for our 3 night stay since we didn’t spend much time in the room

    Nice hotel in a good location. Near Penn Station and other public transportation making it easier to get wherever you need to go

    Stayed in April 2024

  • Reviewed: May 1, 2024

    9.0
    Officially our #1 hotel in NYC!
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights

    Include more toiletries in room, like body cream.

    Bed and pillows are amazing! Great shower also. Room is tiny but mighty. Love my room view. Having the 2nd floor bar and rooftop makes the whole experience a perfect one.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Trendy hotel in excellent location
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights

    It seemed like quite a bit of the time, there were only one or two elevators in service so the elevator would fill up before it reached the ground floor and people would have to wait for another one. Also a bit awkward to have the sink in the middle of the room.

    Can't beat the location in the heart of Manhattan's vibrant Chelsea neighborhood, close to lots of shops, restaurants, and centrally located for ease of getting around the city. All the pegs on the wall were actually quite helpful for organizing clothes and hanging up toiletry bag.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Executive King Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms could be bigger and staff could be friendly

    Location, gym is new

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Good but good be better
    • Leisure trip
    • Couple
    • Executive King Room with City View
    • Stayed 7 nights
    • Submitted from a mobile device

    Spent a week there but on two seperate evenings we were not allowed entry to either the lobby bar or rooftop bar. On both occasions this was due to private reservations. As hotel guests I do not see why our experience should be restricted while the hotel makes more money by renting out its facilities. I’m assuming that part of the hotel price is apportioned to the paying of bar staff? So, I as a guest funded a private party. Also, we we restricted from taking drinks we bought in the only other available place (the cafe) back to our room which is not a good hotel experience

    Good location Friendly Spot staff

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights

    The room could have been quieter - heard noises from the hallway quite well The sink was clogged You have to pay $30 per day to use it at the hotel (drinks, food, etc.) if you don't use it - you lose it

    Great hotel for its price Central location (close to several subway stations and Penn Station) Room size is good for NYC

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Very cool hotel, definitely aimed at a young funky clientele. Super friendly staff & very clean, excellent location.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Rooms were very small & no draw/wardrobe space. No make up mirror. Quite basic.

    Clean, super friendly staff & great location

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Very comfortable stay in a great location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Elevators like most NYC hotels are frustratingly slow and always busy. Wait times can be 5+ mins. Even if you are able to check in early they charge $50

    Location was excellent. Room was quiet (18th floor). Cleanliness.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Great location in a vibrant neighbourhood. Stop and smell the flowers, literally.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    I had requested for a late checkout, but the housekeeping team went to my room 3x before my checkout time was up. Although they were polite, it was irritating as on the 3 instances, the staff acknowledged they saw my late checkout time, so I don't know why they kept checking in -- one even barged into the room without knocking and checking if someone is inside (iSn't that protocol?).

    Located in the vibrant neighbourhood of Chelsea, at the flower row and close to Koreatown. Such a unique and colourful vibe, and just walking distance to midtown and downtown. Nice finds in the area: restaurants, cafes and a Trader Joe's. The front office manager granted our request for a higher floor and it had amazing views of the Manhattan skyline. Much appreciated.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Great value & impressive views
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    We booked a City View King room and it did not have a side window as in the photos here, which was disappointing. The water from the shower leaked into the toilet floor and we had to wipe it with towels. We could not visit their rooftop bar as during the weekend they have a $80 entrance fee. Wish they let hotel guests go for free, as it is presented as part of the hotel amenities.

    The hotel is located in a great location. The views are great, the lobby & bar are very stylish. The pillows and bed were very comfortable and we slept well. There is good noise cancellation and we did not hear neither street noise, nor neighbors. They gave us a $30 credit to be used in their bar or for breakfast, which was very nice.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower in our room leaked - we had water all over the floor - coming up from the tiles next to our bed. The bathroom floor was also flooded by the shower.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Mid town safe choice
    • Leisure trip
    • Travelers with friends
    • Two Double Beds Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We were 3 people in a standard double room with 2 double beds and it was not comfortable. The beds are made for 1 person. The room is really small. This isn’t a fault of the hotel I’m just mentioning this in case somebody is considering doing the same.

    Depending on the purpose of your trip this could be an excellent location. Especially for first time visitors. I prefer Soho area but for my friends who wanted to walk around all the sights this was great. It’s spotless. It’s newly furnished. The beds are comfortable, the bathrooms are fine. The room is rather compact but well thought out. No waredrobes but plenty other places to put things. There are couple of bars and a coffee shop which are part of the hotel which is very useful and we spent a lot of time in those. We stayed on the 8th floor and we didn’t hear any noise from the club on ten top floor. It is pricey but so are all the other hotels in manhattan.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 2 nights

    The room is very small

    Good location, elegant decor and design, great view of the city

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Guest Room with 2 Bunk Beds
    • Stayed 7 nights

    The shower leaked and water overflowed under the bedroom floor; repairs are needed in this regard

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    It was worth to stay here and will visit again when I come to this city.
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was very modern so not enough for storage.

    The location was perfect and it was very clean.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Loved our stay. Favorite place in this area- stylish, modern, great service, walked to everything. Couldn’t have asked f
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Loved it all. Room was small but that’s typical in Manhattan

    Great location, fun, modern decor, loved the second floor seating and bar area away from the chaos of the lobby and street below. Rooftop bar was incredible. Room was stylish and great use of space and nice view even from the 4th floor.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Generally good except for destination fees and wrong billing
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Dod not like being charged for destination of $30 per day - not made clear and not how I can use . Made more annoying since I was wrongly charged for water that I NEVER used

    Location , clean and good facilities

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    Really good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Bed - City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Would have liked some decent cheerful service from the coffee bar team

    Clean, great staff

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    Perfect location for ot
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms are not great with shower and toilet area not very private. Very small room. Sink in the room instead of a bathroom.

    Great rooftop bar and general amenities. Staff were very friendly. Bed was comfortable. Floor to ceiling windows in room.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    realy nice place and good vibe
    • Leisure trip
    • Group
    • Two Double Beds Room
    • Stayed 6 nights

    everything, and the coffe for free was very good

    Stayed in March 2024

  • Reviewed: March 29, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The first night, our room hasn’t been cleaned.

    The design and the location

    Stayed in March 2024

Showing 1 - 25

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