I wish the room had a mini fridge.

We loved the unique art, well thought out space utilizing room and the beautiful colors/small accents in the room. It was very clean and the staff was wonderful.

Stayed in April 2024

High prices but that is just New York, I think the lobby is looking a little dated

Location, roof top was very nice

Stayed in May 2024

the room was small but managed the space

the bed is comfy, the place is decorated nicely. good location

Stayed in May 2024

The cleaning

The location

Stayed in May 2024

More hanging space and mini fridge!

Location, trendy, atmosphere

Stayed in May 2024

Lack of storage/hanging space

Quite spacious rooms for NYC, free filter coffee in the am. Coffee shop and bar on site

Stayed in May 2024

No tea or coffee facilities at night or in the rooms

Thr bat area was cool but they have to remember thr botel guests come before the footfall of folks there for a night out.

Stayed in May 2024

The fire alarm going off at 3 am. Ran out of free coffee in the lobby

The location was good.

Stayed in May 2024

Rooftop service. Very small rooms, but that's NY

Great staff, nice facilities, great location

Stayed in April 2024

Although our room was clean at the beginning, room cleaning did an okay, but not perfect job throughout our six-night stay (e.g., the bedsheets were never changed). I guess they were busy due to option for late check out (12:00)

We recently stayed at this relatively new hotel and were very pleased with our experience. The hotel is easy to reach by subway and taxi, and it’s also within walking distance to both Little Italy and Chinatown. Our room with a double bed was spacious and clean, and the staff were exceptionally friendly. Our package included a daily $30 voucher for drinks, which we enjoyed at the small but cool bar on the ground floor. The rooftop bar is stunning with a trendy, hip atmosphere, though it is quite expensive. A special mention to the hotel staff for their professionalism during a fire alarm incident one night. Their handling of the situation and clear communication over the intercom reassured us until we were informed it was a false alarm. We felt very safe throughout. Overall, we had a great stay and will definitely book again!

Stayed in May 2024

We stayed here in preparation for the 5 Boro Bike Tour. We had a small room, which had us maneuvering a bit to fit in luggage and items. Rooms were quiet and peaceful. Breakfast cafe good for coffee and pastries. Staff was friendly and professional.

Stayed in May 2024

Didn’t know about resort tax until arrival. The nightclub goes on until 4am, we were on the 3rd floor and I could hear the bass all night even with earplugs (luckily I bought some)

Loved the location, easy walking distance from loads of amazing places in downtown. Super comfy beds!

Stayed in May 2024

Location, bar, staff

Stayed in May 2024

Just knitpicking here but I felt some (not all) of the staff were slightly standoff-ish as in we felt like a hassle asking questions about the citibikes (day pass included in your stay) etc. It felt like I was going into a club rather than being at a hotel reception. I don't like slating staff that work in hospitality, but the cafe staff really just did not want to be there! They didn't want to conversate and you tell them what you want rather than them asking. When you're paying what you pay for this hotel you'd assume a simple experience like that would be better! I also don't like that you get told about the city taxes included on your rate until you get there so just check you bill after as I was charged extra than what I paid through booking.com.

The hotel was very clean and quite modern. The bed was extremely comfy and the room ended up being bigger than we thought. Most of the staff were friendly and helpfull and you can leave your bags with them without hassle on checkout which is always an added convenience. Great location in terms of being close to subway stations and near nice cafes and spots to eat! It was great getting 30 dollars credit a day for the cafe/bar in the lounge. They also have storage rooms on different floors in the hotel for different essentials you may need like deodorant, razor etc which was a nice bonus!

Stayed in April 2024

Paid extra for city view but was put on 5th floor so view was pretty limited. Room was low enough that constant car horns were a distraction late at night.

Great location and extremely comfortable. Beautiful entry and close to a subway entrance. Liked the daily credit which allowed for free croissants and snacks

Stayed in April 2024

No proper cupboard or a place to let your towels to dry. That is: everything turns into a bit of a mess fast. They provide you a 30 USD credit to spend in the hotel per day. Start calculating what you spend, since aside from the main counter, the bar can't check how much is still left. Pls be prepared to use it on the day of arrival, since the credit starts and ends on the arrival day. That is: you can't buy your breakfast with it the day after.

It's a friendly, inviting place.

Stayed in May 2024

The coffee in the morning was gone each morning by 7:30-8am. It wouldn't have been an issue if there would have been a coffee shop nearby. Not a huge issue though.

The room-the windows and the view of the city. It was Amazing.

Stayed in March 2024

See above

Great, it is our second stay. Our room was not cleaned in Saturday. We had to call for towels twice.

Stayed in April 2024

The location, the ambience, the ammenities

Stayed in April 2024

A great hotel , clean comfortable rooms. with a good bar . good location in the Lower east side.

Stayed in April 2024

elevator took a few tries to get it right

loved the energy and vibe

Stayed in April 2024

The way the shower & toilet are cubicles in the room was an interesting way to save on building costs but is a bit impersonal.

The location in the Lower East Side was fantastic. Loads of shopping, restaurants & bars close by & various subways on each corner.

Stayed in April 2024

You can hear music/noise during the night coming from the bar/club downstairs

Very clean, stylish, excellent location.

Stayed in March 2024

The breakfast was meh and the elevators had me super confused at first.

Loved the room, coffee in the morning and the staff was friendly. The rooms were very clean and the lobby was So cute

Stayed in April 2024