Hard bed, coffee maker didn't seem to work

Location

Stayed in April 2024

Coffee situation was terrible: automatic maker in room with "creamer." I'd prefer pre-made drip coffee and cream available in the mornings in a communal area.

Great view of mountains and positioned in downtown for easy walking.

Stayed in April 2024

Heater in the bathroom was hot, tried to cover with a towel.

We really liked the lady who does the housekeeping, she was very nice and helpful.

Stayed in April 2024

Check in. No one on site but it worked out. It was just a little confusing. Not sure how to change that but it is not a deal breaker. Will still recommend staying here.

Perfect location, clean, updated place. Very good value for the money and location. Check in was a little confusing but it worked out. They send an email explaining the process. There was someone available by phone thankfully, because we were given the wrong room number. I will definitely stay here again!

Stayed in April 2024

Problem with the coffee machine (a lot of water in the coffee)

Stayed in April 2024

Missing a desk with a cushioned chair.

Oldest commercial building in Leavensworth. Historic and remodeled to look and feel rustic-like but with some modern amenities like mini-frig, microwave, shower, sink, and Nespresso like coffee maker. Our room was very unique where we had a front door with a window facing the street with a front porch and a back door that leads to the back parking. The antique-like design even included hangers made of lacquered tree branches with wires through them. The bathroom fan was strong (and thus loud) with a sink outside. The bed was adequate. Contactless check-in had a very detailed and accurate direction so check-in was easy. The assigned parking was adequate in size for my plug-in minivan. They respond quickly to questions on booking.com. They said there was no plug for charging but there was one present for spaces #4,5,6. First come first serve on charging. Bring an extension cord for spaces 1,2,3. The location was 1 block from the central street, so all the downtown restaurants were easy to walk to from the front door. The housekeeping staff was very friendly and helpful. I had a wall lamp malfunction and they were able to have an electrician fix the problem within a couple of hours on a Sunday. Wi-Fi with a strong signal. Extra towels and coffee pods in a common area. Did not turn on the TV. I would stay there again.

Stayed in April 2024

The light bulb over the bed for reading was out and the kitchenette could have had better quality utensils, cups, plates and dish soap.

The location was great. The quaintness of the building was charming. It was affordable and we might stay there again. We enjoyed the book selections.

Stayed in April 2024

Coffee maker

Stayed in March 2024

The lack of communication pre trip. Also a broken light right above the bed.

The atmosphere.

Stayed in March 2024

Trying to enter the hotel and even the bedrooms weren’t very simple. We had to call the phone # on the front door to get assistance. The walls are paper thin and we can hear the people on the other side of us phone vibrate. And the parking situation was a bit confusing. You’re really only paying for the location staying here.

The hotel was in a great location! Surrounded by all the shops, restaurants and bars!

Stayed in March 2024

Value

Stayed in March 2024

Could meet the staff for the entire stay

Location, experience

Stayed in March 2024

No water, not enough chairs

Self service is very convenient and was very clean

Stayed in March 2024

we were traveling with my father-in-law who booked his room by telephone. they never told him there would be no front desk staff and everything is done through lockboxes. they have no staff on site. they never emailed him the instructions with the code to his lockbox either. he dropped us off and went to grab us some food and his phone died. he didn’t worry because he figured he’d find someone there who could let him in. this meant my family spent an hour trying to find him, as he had no way to call anyone and he had been unaware that there would be no one to greet him. they’ve basically cut the cost of having staff and yet, not the cost of booking a room. luckily we finally found him, and after we charged his phone and scoured his email, saw he really never received an information email. I had to call and ask them to send the email so he could get the code to his lockbox. my father-in-law is 70+ and resented this system— he is not phone savvy and had we not been there he would have been locked out. there was no number to call posted. you end up having to rely on yourself for the hospitality, with no real break in the fee. this fiasco ate a lot of time up in our overnight getaway.

Stayed in March 2024

Shower temperature very touchy

Stayed in March 2024

Checking in process did not work

Ver good

Stayed in February 2024

The check in process was okay, self check-in. The parking situation could have been explained better. You have one spot and it is in a dark alley behind the building. I was concerned with theft as there was very little lighting and our spot was secluded across the street. There is NO ONE available if you need help or have any concerns. They give you a phone number to text, but when I texted, I didn't think I received a response, but saw the next day they had sent me an email. I assumed they would text me back, so that was my misunderstanding. I may have misread the description, but I was under the impression there would be some kind of continental breakfast. There is only a Keurig in the room. Also, the setup of the bathroom was very odd as they have renovated an old historic home. The bathroom vanity is very deep making the mirror over an arms length away. This made it difficult to apply makeup and for my husband to shave as the mirror is way too far.

Love the location, right in the heart Leavenworth, within walking distance to all the shops and restaurants. The room was decorated adorably with an antique theme. The bed was comfortable.

Stayed in March 2024

Can’t think of anything

Great location…. Nice kitchen….roomy….

Stayed in December 2023

The bed was kind of small and uncomfortable.

The location put us in the middle of everything! It was easy to walk to look around and to have meals! The room was very cute!

Stayed in February 2024

The room is quite noisy and the shower is super tiny

Location, decor, easy to check-in and out, parking

Stayed in February 2024

Very cute tiny room.

Stayed in November 2023

The one and only downside was trying to get ahold of a staff member if needed. There is no one on site.

The location is everything! It’s in walkable distance to pretty much anything downtown. It’s very cozy and I felt so safe here. But overall, would stay again for sure!

Stayed in December 2023

There was a smell, and felt like it needed to be dusted.

Location, location, location. Is all I have to say. Putting us right smack in the middle of down town Leavenworth. Perfect for walking to different locations in town and not having to move the car at all.

Stayed in December 2023

There was a room next to us and the walls must be thin. We could hear their conversations and noises. It was kind of weird.

It was close to everything! Assigned parking space was nice.

Stayed in February 2024