Loved the art Glass on every floor

Stayed in May 2024

The parking price is prohibitive and the room was not cleaned even if I asked for it, so we stayed 2 days with our dirty diapers in our room :(

Well situated and comfortable, that's a good price for value if you don't take the parking

Stayed in May 2024

When we checked in around 3-4pm and got to our floor 1 of the rooms had a bunch of cups outside in the hall way. The next morning when we checked out around 8am the same cups were still sitting there. The bathroom was painted red and you could see all the spots on the wall from people brushing their teeth/washing hands

Comfortable beds good location

Stayed in April 2024

There was an odd popping noise off and on at night that sounded like it was coming from the ceiling area or room above. It reminded me of nails popping from wood in old houses.

The room was clean and large.

Stayed in May 2024

N/A

Great location and great hotel.

Stayed in May 2024

We had an issue with our room keys and had to have them rekeyed twice. The showers don't have great pressure and our bathroom sink took a while to drain. There also isn't much nearby in the way of budget-friendly food, especially on the weekend, so plan for that.

Check-in was easy, it's a nice facility with some good amenities provided. The rooms are nice and clean, and have good heating and cooling. The restaurant has good food, if a little pricey. The front desk was on top of things and called us when our pizza delivery arrived.

Stayed in April 2024

Things are a little dated and beat up

Stayed in April 2024

Was not informed at booking about paying for parking.

The lobby is beautiful

Stayed in April 2024

Had a few hiccups. My hotel key card was not working for the room key initially and in the elevator, had to go to the front desk to get some assistance two different times which was inconvenient. I was not impressed with the Club Patron Lounge, especially at breakfast, there was molded English muffins before I told the assigned worker there. The bathrooms were small but not bad.

Property was beautiful and it really felt like an upscale space when I got in to the lobby. It was very close to some bars so location was great with walking distance. Bed was comfortable and the views were fantastic.

Stayed in April 2024

the double room had no hotel/surrounding area info to refer to; and only 1 chair.

Restaurant breakfast was good w/great service

Stayed in April 2024

Elevators are finicky, they don't always read the cards and end up going to the first floor before going just one floor up or down.

Very friendly staff. Clean hotel. Enjoyed the glass work throughout the building.

Stayed in April 2024

Room did both match the lobby. Room was ok at best. It was quite old and worn out. Wallpaper was coming off, bed skirt had holes.

Lobby and bar are beautiful, stunning actually. Room was clean and mattress was surprisingly very comfortable. I had a good night sleep.

Stayed in April 2024

I don’t like that the lobby smells of cigarettes someitimes as there is a bar in the lobby. I don’t know if people actually smoke inside or if it comes in from the outside. The rooms are clean and smoke free.

Love the property. It is well appointed, clean , and comfortable. The location is close to my family, which is why I came to town.

Stayed in March 2024

Friendly staff, great service, great value

Stayed in March 2024

Staff was nice . Oops, got these reversed!

Sensor on the elevator didn't work with the key card so a lot of time was wasted.

Stayed in March 2024

Bed was a little too hard, wish there was a microwave in the room, robe was itchy and thin, closet door wouldn't stay closed, and patron lounge had very little snacks available.

The room was a nice size and I nice a view of the Tacoma Dome and water. Bathroom was nice and king bed was big. The shower stayed hot for a good amount of time and water pressure was good.

Stayed in March 2024

Nothing

The art

Stayed in December 2023

Was a good experience

Cleanliness and staff

Stayed in March 2024

Elevator sensor had a really hard time reading our cards so we wasted a lot of time on random elevator rides ...

Great location, terrific that it's pet friendly and wonderful staff.

Stayed in March 2024

There were quite a few splattered walls, with not sure what. And they said my room number outloud but I still felt safe, luckily.

Staff was nice, beds and pillows were comfortable. Good location!

Stayed in March 2024

I hope there were free bottles of water in the room.

Location is good. I loved my room.

Stayed in March 2024

Couple of issues with my room: the sink wasn’t draining properly and AC fan kept going non stop the whole night which made it hard to sleep.

Very artsy and original.

Stayed in March 2024

Room wasn’t cleaned after first night stay.

The general amenities and my family was felt safe and comfortable there.

Stayed in February 2024

Door handle in room was broken Upgrade only offered on arrival. Booking sounded like it included some breakfast.

Variety of art Comforters Staff

Stayed in February 2024