1091 Pinehurst Lane, Palm Desert, CA 92260, United States of America
#4 of 38 hotels in Palm Desert
Guests' ChoiceBased on 259 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.1
Staff
9.1
Value for money
8.8
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End of dialog contentReviewed: October 14, 2021
Felipe
United States of AmericaYou didn’t have restaurant
The room
Stayed in October 2021
Reviewed: October 1, 2021
Yasmeen
United States of AmericaNo room service
Beautiful landscape
Stayed in September 2021
Reviewed: September 15, 2021
Michael
United States of AmericaDining availability. No inside dining. No inside bar. Market items overpriced.
Loved the room. Very comfortable. Excellent decor. Great view of the golf course. Access to JW Marriott Resort.
Stayed in September 2021
Reviewed: August 9, 2021
Mary
United States of AmericaWe were never given our room number. I finally went out and found it myself.
The rooms were spacious. The kitchen had everything we needed. The grounds were lovely.
Stayed in July 2021
Reviewed: August 8, 2021
Meghan
United States of AmericaKept up with very well.
Definitely great for families.
Stayed in August 2021
Reviewed: August 3, 2021
Pablo
United States of AmericaPool area is underwhelming. We preferred hanging at the JW Marriott pools.
The Villa layouts, patio and sizes were great!
Stayed in August 2021
Reviewed: July 24, 2021
Arsho
United States of AmericaThe ample space of the room.
Stayed in July 2021
Reviewed: June 28, 2021
Bearj
United States of Americahad to call and ask for general stuff such as soap, toilet paper, kitchen towel
clean, comfortable and lavish views
Stayed in June 2021
Reviewed: June 18, 2021
Andres
United States of AmericaIt took a while for the room to be ready even when I requested for an earlier check-in.
I liked the location and especially the room!! Extremely spacious and comfortable! I will be coming back.
Stayed in June 2021
Reviewed: June 14, 2021
Martha
United States of AmericaBecause of the pandemia many things were not available
No breakfast included
Stayed in June 2021
Reviewed: June 2, 2021
John
United States of AmericaNo complaints whatsoever.
An oasis on the desert that was so welcoming and comfortable. Pools were lovely. Sports courts were plentiful. And the location is very convenient to dining and entertainment. An excellent family reunion location.
Stayed in June 2021
Reviewed: September 21, 2023
Jamie
AustraliaThe check-in staff were ridiculously rude - never seen anything like it. and couldn’t check in until 5pm. They also don’t accept cash payments for incidentals, they make no exceptions
Room and facilities are excellent
Stayed in September 2023
Reviewed: August 24, 2023
Naila
CanadaIt wasn’t clean at all.
The room was spacious and pretty nice
Stayed in July 2023
Reviewed: July 17, 2023
Jerome
United States of AmericaHaving to wait all day to change villas. Was never told how long it would take to be done.
Main Palmers pool, bar and grill closed way to early for a summer crowd. Shuttle service was horrible. One driver told my son in law not to board because he was about to go to lunch. Another driver failed to pick us up after texting for a ride for a party of 13. He got in his bus and made a upturn and drove away for a couple of minutes before stopping for us. Bus was empty.
Stayed in July 2023
Reviewed: July 15, 2023
Sihem
United States of AmericaNo more housekeeping to clean your room. We stayed for a week and we never had one come to clean they changed a-lot of things. The shuttle service most of them are rude they will let you wait under the heat and tell you that it’s not there way even empty and need to wait 20 minutes for the next shuttle very disappointing.
The property was nice clean.
Stayed in July 2023
Reviewed: June 12, 2023
Oscar
United States of AmericaCheck in, was not until 4pm, first time in my traveling experience, where I could not check in early, especially if it is only for 1night.
Overall very nice property with large rooms.
Stayed in June 2023
Reviewed: June 5, 2023
Catrine
United States of AmericaWhat I didn't like I stated above!
The room was nice, and the patio was nice with the view of the golf course. Tha people who own these places were no friendly, the made us feel like outsiders not even a helo at the pool. In the evening there were fighting a yelling sounded like the real housewives of Palm Desert. The staff came to our door at 10 pm yelling about noise, we were shocked that they couldn't locate the yelling two or three doors down.
Stayed in June 2023
Reviewed: April 27, 2023
Velasco
United States of AmericaThere was a large moth in the room. Had to get rid of it,otherwise, we were not going to be able to sleep at night. And there was mosquitos in the bathroom. The bathroom sink & the sink outside the bathroom were not draining well. We had to figure out how to turn it in order to start draining better.
I didn't have breakfast there.
Stayed in April 2023
Reviewed: March 12, 2023
Linda
United States of Americacleanliness/comfort
Stayed in March 2023
Reviewed: February 27, 2023
Barbara
United States of AmericaThe Villas are lovely, but not great for someone (like myself) who cannot be out in the sun and enjoy the pool or golf and other outdoor activities.
The location was fine. We stayed in the Villas, so breakfast was on our own. We did purchase bagels and fruit for breakfast and snacks from the Marketplace. The selection was good.
Stayed in February 2023
Reviewed: February 19, 2023
Lucy
CanadaNo breakfast. didn't realize it was on the Golf Course. Did not realize it was a time-share. Did not like there was NO door to bathroom tub and wash basin. No place for more than one suitcase.
they did not have breakfast. the location was good. quiet. Liked the view of mountains / greens.
Stayed in February 2023
Reviewed: September 19, 2022
Avi
United States of AmericaPOOL MAN HAD AN EARLY CONVERSATION WITH FELLOW WORKERS AT 7AM RIGHT UNDER OUR WINDOW FOR ABOUT 30 MINUTES, THANKS! SECOND FLOOR STAIRS ONLY, NO ELEVATOR! RIGHT NEXT TO HANDICAPT PARKING!!!??? Arrived at 10pm Sunday, no near by place to eat!!!
ROOMY AND CLEAN
Stayed in September 2022
Reviewed: August 29, 2022
Steve
United States of AmericaPaper thin toilet paper. Sprinkler drenched patio every night at 10pm. Can hear people walking in upstairs unit.
Pool is very nice. Mikado was delicious. Clean rooms.
Stayed in August 2022
Reviewed: August 15, 2022
Keith
United States of AmericaLoved the noise of the kids playing in the pool and the foul mouthed gentlemen by the pool.
Stayed in August 2022
Reviewed: August 9, 2022
Sarah
United KingdomCleanliness poor, housekeeping staff were great but the front desk completely messed up with credit card authorisations and it took weeks to process and to get my money returned.
The weather , the facilities
Stayed in July 2022
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