550 SW Bond Street, Bend, OR 97702, United States of America
#18 of 66 hotels in Bend
Guests' ChoiceBased on 492 hotel reviews
8.2Cleanliness
8.8
Comfort
8.9
Location
9.4
Facilities
8.5
Staff
8.7
Value for money
8.2
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 29, 2024
John
United States of AmericaClean and safe, well lit parking.
Stayed in April 2024
Reviewed: April 28, 2024
Fiona
United States of AmericaMy Place was in the perfect location close to lots of restaurants and shops we were able to walk everywhere. The room was clean and the beds were very comfy. The staff were also very friendly when we checked in we were given an upgrade which was nice. Our room had a great view of the mountains. Thank you!
Stayed in April 2024
Reviewed: April 15, 2024
Edward
United States of AmericaWish there was ice available as well as a few piece of cutlery. My only complaint would be the room was next to stairs at the end of the hall and we could hear kids running up and down them rather late at night. But not a deal breaker.
Everything was nice and clean.
Stayed in April 2024
Reviewed: April 14, 2024
Graham
United KingdomNothing.
Breakfast was not advertised, but was provided, which was very good. The room was large and very clean, and the hotel was quiet.
Stayed in April 2024
Reviewed: January 1, 2024
Susan
United States of AmericaInternet was a little sluggish. I wish they had more kitchen items on hand for guests to check out. The burners in the room are helpful, but tough to use without all the essentials. Hopefully management will buy more supplies.
It was very clean, comfortable, a good area for dog walks and staff was friendly and helpful. The room stayed fairly warm (even with the heater off), despite the cold temps outside, so it was a nice and cozy efficient room. I loved having a full-sized fridge.
Stayed in December 2023
Reviewed: December 26, 2023
Becky
United States of AmericaFriendly check-in lady even at 2 a.m.!
Stayed in November 2023
Reviewed: November 3, 2023
Amanda
CanadaNo kitchen items such as plates, bowls, cutlery.
Room was clean and quiet. Bed was comfortable. Coffee (1 pouch) and coffee maker provided.
Stayed in October 2023
Reviewed: October 21, 2023
Jessica
United States of AmericaKitchen, but nothing in it. No silverware, plates, etc.
Clean and quiet.
Stayed in October 2023
Reviewed: October 18, 2023
Mary
United States of AmericaLighting, bathroom sink didnt drain
Location very convenient
Stayed in October 2023
Reviewed: October 12, 2023
Audeenr
United States of Americaroom has carpet...but I knew that before reservation. I nonetheless chose because of location and dog friendly
spacious room, kitchenette, dog friendly, location perfect, hotel personnel at check in, plenty of parking
Stayed in October 2023
Reviewed: October 10, 2023
Rhonda
United States of AmericaAbsolutely no issues!
Great, no frills, clean, comfortable, great value!
Stayed in October 2023
Reviewed: October 8, 2023
Larry
United States of AmericaMorning coffee was substandard and was empty on one early morning. Had a couple of staff problems: 1) staff did not rekey room cards after we extended our stay; 2) we were charged a higher rate for the added night without warning. The manager of the hotel refunded the difference for the added night so it all worked out very well. Very professional management in the way they handled the issues.
Large room with kitchenette (fridge/microwave/cooktop). Comfortable beds with four large pillows. Superior linens. Excellent bathroom amenities. Great location. Decent TV channel list. Snack shop is well stocked and nice to have. Good value for the money.
Stayed in October 2023
Reviewed: September 19, 2023
Robert
United States of AmericaShower did not drain and the arm chair the room was beyond worn out
Stayed in September 2023
Reviewed: September 18, 2023
William
United States of AmericaNothing
Clean,perfect location. Right across street from old mill district.
Stayed in September 2023
Reviewed: August 28, 2023
Artis!
LatviaBreakfast was 1 frozen muffin (like the ones you can get in boxes at Target), a bottle of orange juice, and a plastic cup of fruits in their liquid.
Has a kitchen with everything you need
Stayed in July 2023
Reviewed: August 23, 2023
Lisa
United States of AmericaHousekeeping only upon request also no basic breakfast stuff in lobby
Very clean rooms with kitchen and full size fridge
Stayed in August 2023
Reviewed: July 30, 2023
Dennis
United States of AmericaSo expensive and no breakfast served
Stayed in July 2023
Reviewed: July 29, 2023
Rye
United States of AmericaSoft bed
Stayed in July 2023
Reviewed: July 22, 2023
Robert
United States of AmericaThere was nothing that we did not like as we knew the hotel from previous stays. It just "basic"... no pool, fitness room, restaurant/bar, etc. But, near everything you need.
It is a pretty basic hotel, in a very good location to visit an otherwise fairly expensive city. It served our purpose for attending an outdoor concerts and being able to walk to and from.
Stayed in July 2023
Reviewed: June 19, 2023
Gail
United States of AmericaThe rooms have kitchens but absolutely no cookware, dishes or utensils which makes the kitchen a waste unless you travel or purchase these things.
The location is great, very walkable. Parking is easy.
Stayed in April 2023
Reviewed: June 15, 2023
Sheila
United States of AmericaThey did not supply any pots pans silverware etc. Coffee was a large pot rather than individual cups. You had the option to buy. No tea bags.
New and clean. Having a frog and microwave
Stayed in June 2023
Reviewed: June 9, 2023
Gail
United States of AmericaThe location is great! It’s in a nice walkable area.
Stayed in May 2023
Reviewed: June 1, 2023
Mara
United States of AmericaIt was a lovely room and was close to the event we came to see.
Stayed in May 2023
Reviewed: May 30, 2023
Glenda
United States of Americaclean and comfortable in a great location
Stayed in May 2023
Santillana del Mar, Spain
Pieve Di Ledro, Italy
Tallinn, Estonia
Bright, Australia
Saly Portudal, Senegal
Hyderabad, India
Novalja, Croatia
Zhengzhou, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content