4690 South Calle Santa Cruz, Tucson, AZ 85714, United States of America
#2 of 106 hotels in Tucson
Guests' ChoiceBased on 96 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.6
Facilities
9.3
Staff
8.8
Value for money
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
David
United States of AmericaI walked up to the front desk and stood there for probably 20 seconds before being acknowledged, which isn't bad. She stopped working on a form and turned her head towards me. Didn't speak, just looked at me. I felt like I was interrupting her. I waited for the count of 20 to see if she would acknowledge me, nope. So I started the conversation. This is trivial but where is the customer service. Also trivial, she did not offer the "free bottle of water with every stay" as played on the display every 30 seconds.
I have stayed here more than once. Each time it's a good stay except for 1 front desk employee. I interact with close to half a dozen staff and it's always the same one.
Stayed in May 2024
Reviewed: May 13, 2024
Patricia
United States of AmericaN/A
Property was in a convenient location, near restaurants. The room was spacious, clean, and had a full size refrigerator. Beds were comfortable.
Stayed in April 2024
Reviewed: May 13, 2024
Cathy
United States of AmericaI like how clean the room was and the price
Stayed in May 2024
Reviewed: May 9, 2024
Sullivant
United States of AmericaNo problem
Clean
Stayed in May 2024
Reviewed: May 6, 2024
Angelica
United States of AmericaStaff was very helpful and friendly the hotel was very nice I would definitely recommend it and go back
Stayed in May 2024
Reviewed: May 2, 2024
Bron
United States of AmericaNo dedicated ice machine, but a full size refrigerator in each room with an ice maker.
There is an excellent patio with grilling stations as well as tables and seating for 8. Beautiful sunrise from our east side room, wish I had requested top floor.
Stayed in May 2024
Reviewed: April 18, 2024
Connie
United States of AmericaNothing
Location. Cleanliness. Friendly staff
Stayed in April 2024
Reviewed: April 15, 2024
Jonthan
United States of AmericaNothing. The room was clean, the bed was comfortable, everything was in order.
No breakfast. Location convenient for me.
Stayed in April 2024
Reviewed: April 14, 2024
Iarah
MexicoNothing, everything was good
It was comfortable, there’s a lot of stores and restaurants nearby, the staff was nice, the room was clean, not fully but it was fine, definitely coming back!!
Stayed in April 2024
Reviewed: April 6, 2024
Natalie
United States of AmericaNothing!
Location, cleanliness, full kitchen, quiet
Stayed in April 2024
Reviewed: March 31, 2024
Helene
MexicoI thought when I booked that breakfast was included, I was disappointed when I got there that there was none but there is a restaurant walking distance that is very good called First Watch.
The location was perfect for our one stop, very quiet and many restaurants to choose from in the area for dinner and breakfast.
Stayed in March 2024
Reviewed: March 28, 2024
Torres
United States of AmericaHouse cleaning comes early in the morning
It’s close to a lot of places.
Stayed in March 2024
Reviewed: March 24, 2024
Brent
United States of AmericaThere was never any staff at the front desk. We had some questions but could not find anyone to ask. We had to Checkout very early in the morning and could find no one so we just put our room key on the desk and left.
Great location! Close to freeway and easy to get to and from airport.
Stayed in March 2024
Reviewed: March 24, 2024
Dalora
United States of AmericaNo breakfast with room although you can buy breakfast.
Love that it's clean. The beds are nice and love the pillows. We've stayed here twice and plan on staying here every time we come to Tucson. Great quality great price!
Stayed in March 2024
Reviewed: March 20, 2024
Jeff
United States of Americabrand new property directly off the 19 freeway. very convenient with plenty of shopping and restaurants/gym in the immediate vicinity- walking distance. Great facility great stay. Staff was very friendly.
Stayed in March 2024
Reviewed: March 19, 2024
David
United States of AmericaNew and fresh but a really nice room
Stayed in March 2024
Reviewed: March 17, 2024
Forrester
United States of AmericaWe usually stay somewhere with a free breakfast which gets us on the road earlier. Fortunately we were able to grab breakfast close by without waiting too long.
Great Tucson location. New, exceptionally clean, quiet hotel.
Stayed in March 2024
Reviewed: March 15, 2024
Erica
United States of AmericaI got a text that I could check in early however, when I called to confirm the man who answered the phone said early check in was for members and he was really rude about it.
I loved that there were so many restaurants and stores nearby. I liked that our room was clean. Both ladies that helped (Night/Day) were very friendly.
Stayed in March 2024
Reviewed: March 10, 2024
Del
United States of AmericaNo cooking utensils. No breakfast. Only one luggage cart for a 4 story hotel.
Location next to very large amount of food establishments and shopping center. New and clean. Quiet.
Stayed in March 2024
Reviewed: March 10, 2024
Patrick
United States of AmericaGood location, spotless, new motel. Friendly staff.
Stayed in March 2024
Reviewed: March 4, 2024
Toms
United States of AmericaNothing !!!
Stayed in March 2024
Reviewed: March 3, 2024
Zemin
United States of AmericaEnviroment
No free breakfast is the only short come of this hotel
Stayed in February 2024
Reviewed: March 3, 2024
Ronald
United States of AmericaNothing
Good place to stay, first time.
Stayed in February 2024
Reviewed: February 24, 2024
Reed
United States of AmericaGreat price easy access to all the rock show location
Stayed in January 2024
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