It was great!

The location was perfect. Just a short walk from the ferry. Close to shops and restaurants.

Stayed in May 2024

Room large,bright, and peaceful

Stayed in May 2024

Location

Stayed in May 2024

Every stay has minor inconveniences. One night we heard a neighbor blasting Judy Collins songs at 4 in the morning, but they stopped after we tapped on the door. Bikes can get flats. It's travel and these things come with the territory.

First of all, Antoinique on staff is absolutely fabulous, she was a wonderful concierge during our stay. She was always warm, helpful and kind. In fact the whole team was delightful and approachable. We loved the free breakfast buffet in the lobby. A nice variety of foods were available. The location was one of the best in town near the Whaling Museum, the bookstore, shops and restaurants. They had bikes, that four of us took out one afternoon and had an enjoyable ride. My father had a record player in his room, adorable! They celebrated my daughter's graduation with wine and towel art. Antoinique helped us book a van tour as well and got us reservations at Brotherhood of Thieves. It was very sad that we had to leave. Her colleagues got us a ride back to the ferry as we had luggage. The Tap Room Restaurant had delicious and reasonably priced options for dinner.

Stayed in May 2024

A shuttle to the airport and docks would be nice.

The staff is very friendly and accommodating.

Stayed in May 2024

Colors and decor need to be updated! Modern gray walls instead of yellow. Rugs and furniture colors make it dark.

Location I’d great quite and friendly

Stayed in May 2024

I think it needs a bit of a refresh.

Breakfast was ok. Location was great

Stayed in April 2024

The tv remote was not working

The breakfast was great, for me, a continental breakfast is what I enjoy and used to especially when travelling. The coffee is really good!

Stayed in April 2024

I had requested twin beds. Not available time we checked in.

The location and history of the hotel.

Stayed in April 2024

Room was overheated, no way to turn off radiator. Opening widows helped.

Breakfast was well-presented with an adequate choice for continental breakfast. Staff, especially women in reception (sorry, I don't recall their names) ad Ricardo were especially attentive and helpful.

Stayed in April 2024

I was disappointed in the shower that the conditioner dispenser was a little "gunky" which indicated less than thorough cleaning in the shower. I also was disappointed that there wasn't some of the amenities I would expect such as lotion. Not having little things like that shows a lack of attention to detail which is not what I expected from the Jared Coffin House.

The staff were extremely friendly and accommodating. There was a pantry and waters available 24/7 in a small room off the entrance. The room was spacious and had a sitting area that was pretty comfortable.

Stayed in December 2023

More choice of fresh fruit with breakfast would be nice.

Very good service, helpful staff. Fresh brewed coffee, decaf and regular. Excellent location, close to restaurants and shops. Complimentary bikes were perfect for seeing the island.

Stayed in October 2023

Staff reaction to issues. Didn’t seem to care that the shower was useless.

OK

Stayed in October 2023

Location was perfect. The room was very comfortable. Like the addition of record player. Staff were very helpful.

Stayed in October 2023

No fluffy warm blankets.

Amazing location!!! Within walking distance of everything. We had the Mary Starbucks suite and that room was huge and on the first floor which I needed since I couldn’t climb stairs. I asked for a space heater since I was chilly and they didn’t have fleece blankets (October) so that was disappointing, but the breakfast and architecture made up for it. Love Nantucket.

Stayed in October 2023

Nothing. I had no problem with my walker, and the staff was wonderful with helping me get my luggage up to my room.

Beautiful, quaint hotel wonderful staff the rooms and the beds were so comfortable

Stayed in October 2023

Clean and beautiful

Stayed in October 2023

Grill restaurant needs a bigger menu

Staff was very friendly and helpful

Stayed in October 2023

Nothing

Everything worked, everything was comfortable, people were great

Stayed in October 2023

Room was small

Location and overall charm

Stayed in October 2023

Rooms a little small but plenty of room in the common areas to sit and relax by a fireplace.

Great location & ambiance! Staff extremely helpful - the breakfast is always excellent!

Stayed in October 2023

room was a bit cold, temperature-wise. there was no thermostat.

location

Stayed in October 2023

Pullout sofa.

Location was wonderful! Very friendly and helpful staff. Nice breakfast offerings. Room was comfortable and very nice bedding. The pullout was a bit uncomfortable. Overall great stay.

Stayed in October 2023

Breakfast

Good location

Stayed in October 2023