Reviews of Hotel Napa Valley, Ascend Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1556 Polk Street, Napa, CA 94559, United States of America
#6 of 28 hotels in Napa
Guests' ChoiceReview Score
Based on 269 hotel reviews
8.6Score breakdown
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Cleanliness
9.2
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Comfort
9.1
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Location
9.4
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Facilities
8.6
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Staff
8.9
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Value for money
8.2
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Free WiFi
7.2
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Reviewed: May 2, 2024
Eliana
United States of America20 Reviews8 helpful votes8.0“Charming old house”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It is a very charming old house, but we could hear people walking upstairs and when they were at the corredor it sounded like people were talking inside our room.
Location
Stayed in May 2024
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Reviewed: April 28, 2024
Richard
United States of America1 review10“Fantastic! Not sure if I left anything behind tho.”- • Leisure trip
- • Group
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Hot water wasn't available for coffee in the evening
This was my second stay at this property and it was such a wonderful experience.
Stayed in April 2024
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Reviewed: April 20, 2024
Gonzales
United States of America1 review10“Runie was the hotel manager - he was kind and quick with information and accommodating our needs. Breakfast every mornin”- • Leisure trip
- • Group
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
The hotel was in a great location. The accommodations were comfortable and clean.
Stayed in April 2024
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Reviewed: April 1, 2024
Jason
Ireland19 Reviews10“Perfect”- • Leisure trip
- • Family with young children
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Old building but beautifully maintained with modern day facilities
Stayed in March 2024
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Reviewed: March 28, 2024
Cayton
United States of America35 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Queen Room with Spa Bath - Non-Smoking
- • Stayed 3 nights
Would have been nice to have selection/choice at breakfast - no options, you eat what they put in front of you. That worked great for me, but my wife is vegetarian, a very common diet choice; it would be nice if the hotel inquired in advance to make accommodations.
Beautiful hotel - both the building and the beautiful room (with a lovely fireplace, very comfortable bed, and very comfortable tub). Loved the dining room in the cellar. The hotel is wonderfully clean and well maintained and in a great and quiet location a very short walk to the main area of town (and very close to several restaurants and wine tasting opportunities).
Stayed in March 2024
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Reviewed: March 28, 2024
Harold
United States of America46 Reviews1 helpful vote9.0“We had an enjoyable stay here”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 2 nights
Room was small Not much room for luggage. Would have been nice to have coffee (Keurig) in main lounge for afternoon or evening.
Breakfast was great, Located within walking distance of main part of town. Room was clean.
Stayed in March 2024
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Reviewed: March 14, 2024
Brandon
United States of America1 review10“It was amazing and can’t wait to return”- • Leisure trip
- • Couple
- • Queen Room with Spa Bath - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The fan in the room didn’t work
Everything
Stayed in March 2024
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Reviewed: March 8, 2024
Helen
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room with Spa Bath - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Amenities were sparse , breakfast was ok nothing special , no choices which is difficult for those that don’t eat egg casserole .
Location , room was great
Stayed in March 2024
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Reviewed: February 28, 2024
Krista
United States of America1 review9.0Wonderful- • Business trip
- • Solo traveler
- • Queen Room with Spa Bath - Non-Smoking
- • Stayed 2 nights
Dolly was so welcoming and kept the place immaculate. I loved the individual press-pots for coffee and style of the home. I will definitely come again with a group.
Stayed in February 2024
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Reviewed: February 27, 2024
Perez
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
But the fan was making some noice in low rear that did not let me deeply asleep.
The furniture was comfortable amazing. The food was good. The works really compromised.
Stayed in February 2024
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Reviewed: February 19, 2024
Jean
United States of America1 review10“Thank you, Dolly, for being so responsive to customers’ needs. Most visitors might skip using the fireplace, but it was”- • Leisure trip
- • Travelers with friends
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
This is a beautiful Victorian home that has all the amenities you need for a great overnight stay.
Stayed in February 2024
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Reviewed: February 11, 2024
Walters
United States of America1 review8.0Very Good- • Leisure trip
- • Group
- • King Room - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Shower was difficult to get the water the right te
Awesome breakfast every morning Great fireplace in the room
Stayed in February 2024
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Reviewed: February 10, 2024
John
United States of America4 Reviews10“Don't hesitate to book this place. A+”- • Leisure trip
- • Group
- • Queen Room - Non-Smoking
- • Stayed 5 nights
What a fabulous stay. Dolly was an amazing host. The breakfast was one of the highlights. What a way to start the day with such a delicious meal. One couldn't ask for a better option for exploring wine country but still being walkable to downtown restaurants. The fireplace was the perfect addition for those cooler nights we had during our stay.
Stayed in February 2024
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Reviewed: February 5, 2024
Beverly
United States of America10 Reviews4 helpful votes10“Dolly is personal and her place is definitely one we will book again!”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Stayed two nights instead of one night!
The breakfast far exceeded what we expected and was delicious. The dining area decoration matched the area and were so tasteful done. Loved the tables too
Stayed in February 2024
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Reviewed: January 28, 2024
Mark
United States of America1 review9.0Wonderful- • Business trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was great. Lots of food.
Stayed in January 2024
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Reviewed: January 12, 2024
Martha
United States of America14 Reviews2 helpful votes9.0“Very quaint and cozy!”- • Leisure trip
- • Family with young children
- • Queen Room - Non-Smoking
- • Stayed 2 nights
The decor was lovely, our room was small but had everything you could need and had a purposeful design, including a quaint fireplace. The breakfast was very nice, it had a "personalized feeling" to it. Dolly was friendly and helpful, from the beginning of our booking she was very accommodating. Location was perfect, private but close enough to restaurants and shops. We loved our stay here!
Stayed in December 2023
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Reviewed: January 2, 2024
Christina
United States of America8 Reviews10“Will always come back”- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The only thing this time that was missing was a bottle of wine that I had received the first time everything else was amazing
Very cozy and warm. Loved the fireplace in the room. Breakfast and coffee were nice
Stayed in January 2024
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Reviewed: January 2, 2024
Hilda
United States of America3 Reviews10“Perfect relaxing weekend, enjoyed NYE with my husband”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Old Victorian, beautiful and clean
Stayed in January 2024
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Reviewed: December 19, 2023
Tom
Germany1 review10Exceptional- • Leisure trip
- • Couple
- • Queen Room with Spa Bath - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Great Historic property close to downtown. Easy walk to restaurants and wine tasting. Breakfast was fantastic and staff was wonderful.
Stayed in December 2023
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Reviewed: November 27, 2023
Sandra
United States of America4 Reviews10“Very quaint and cozy hotel”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Maybe let the customer know when you arrive o one is available to greet you. Was worried what I would do should my code not work
It was an absolute wonderful experience! The breakfast was delicious. Only thing I can say is the basement was fairly chilly
Stayed in November 2023
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Reviewed: November 21, 2023
Susan
United States of America1 review9.0“We enjoyed our stay and recommend Hotel Napa Valley.”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 2 nights
The hotel is expensive and does not have a lift. It would not be good for those who cannot manage the stairs. Even to go to breakfast there are two flights of stairs.
Hotel Napa Valley is a restored Victorian with spacious rooms, and ours had a fireplace and spa bathtub. This was the second time we stayed at the hotel and it was as sweet and comfortable as we remember. It's located within walking distance of the main downtown. The breakfast was a hot meal and changes each day.
Stayed in November 2023
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Reviewed: November 16, 2023
Max
United States of America1 review10Exceptional- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
staff
Stayed in November 2023
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Reviewed: November 16, 2023
Linda
United States of America8 Reviews10“The location for this hotel was perfect, and we walked downtown and everywhere else we went.”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
Very friendly staff, especially Dolly. The breakfast was wonderful!
Stayed in November 2023
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Reviewed: November 2, 2023
Shirley
Ireland7 Reviews9.0“A comfortable and rustic stay in Napa”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 4 nights
Mobility impaired customers should note the guesthouse has no elevator and old staircases. This was not an issue for us but may be a consideration for others.
This quaint guesthouse is the perfect base for exploring Napa Valley. The rooms are rustic with modern amenities including AC. The staff are very accommodating. Extras included freshly baked treats, tea/coffee selection and snack hamper available in the lobby. Location wise, this guesthouse is located a few minutes' walk from Napa’s main street with lots of restaurants and shops.
Stayed in October 2023
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