When you have single females traveling alone. Please don’t put them in a room on the outside.

It was very clean and the location was great. We had some trouble with the shuttle bus. However, it was corrected right away.

Stayed in May 2024

Room was very small especially the bathroom. The easy chair was unsittably uncomfortable. The food and service in the restaurant/bar was not very good.

Convenient location, very clean and quiet rooms. Comfortable bed.

Stayed in May 2024

The pool hrs. I understand the quiet time is 9pm but what about adult hrs from 9-11. That was the only issue I had with this stay.

Stayed in April 2024

The room was not particularly clean 😞

Stayed in April 2024

Availability of the shuttle to and from the Resort wasn't as reliable as preferred. And some additional breakfast options would have been ideal.

Loved the super clean, updated, poolside room. Property was very quiet, restful and a relaxing alternative to the nearby Opryland Resort (which was still an accessible 10min walk). The on-site restaurant, The Opry Backstage Grill, was a pleasant surprise.

Stayed in April 2024

The beds in the room were small.

The front desk staff that checked us in were super nice. I think her name was Tatyana.

Stayed in April 2024

Overpriced for what you get.

Location

Stayed in April 2024

A bit high for the size of the room and breakfast not included

Great location; friendly, professional staff; clean property

Stayed in March 2024

Lobby renovation

Convent location

Stayed in March 2024

There wasn't a homey feeling, The hot tub wasn't hot.

We stayed at the Gaylord last time, we thought since this was a Gaylord offshoot (and the price) it would be a higher quality.. it was just a hotel. Nothing special about it. It was under construction so I hope it will be better next time.

Stayed in December 2023

I paid my booking with booking.com and still the hotel billed me too. I was billed twice and I’m still negotiating my refund

No breakfast offered

Stayed in December 2023

The fan/heater in the room was pretty noisy.

Friendly staff, quick to answer questions and address requests.

Stayed in December 2023

Very noisy. Old feeling.

close to the grand ole opry.

Stayed in November 2023

The only problem we had was that literally half of the Interior rooms were under construction and blocked off which was noisy and we had no knowledge of that prior to booking. It was a little pricey to have to deal with all that construction going on during a holiday week.

The staff were extremely Pleasant and very Polite! The room itself was very clean and comfy!

Stayed in November 2023

First of all, we got lost trying to find our room and discovered that it was on the outside of the building where renovations were being done. It was really cold, had a poor view of the side of the building that overlooked the highway and rear buildings, and was not clean enough. Before we arrived, trash had been spotted on the floor next to our bed. For a one-night stay, my room wasn't exactly inexpensive, and I thought it was the worst choice mainly because it was reserved through a third-party booking service. Bias takes the form of discrimination!

How convient the shuttle service was for going here and there to see all the attractions, the resturant ,sovieners, and how parking was available and free near the hotel, the inside of the building looked nicely inviting, and lastly how nice the staff were.

Stayed in November 2023

Needs some modern updates!

Location

Stayed in November 2023

The atrium cafe toster bell was loud enough to hear in our second floor room.

The quiet time was nice.

Stayed in October 2023

Not very well kept. Not good condition.

Convenient location

Stayed in July 2023

We had mold on the ceiling in our bathroom area and it was noisy

staff was nice

Stayed in July 2023

The pool was in the middle of the resort with hardly any partition separating it from the rest of the atrium. This made things a little awkward. The pool was also only open from 9AM to 9PM, making it essentially unavailable to any adult who wished to swim without the presence of children. Most hotel pools open at 6 or 7AM. The breakfast options inside the hotel were limited. The in-unit air conditioning was loud and incapable of maintaining a steady room temperature. It would alternate between uncomfortably warm to uncomfortably cold, with very little in between. The ceilings were low, and the shower heads were uncomfortably low for anyone my height or taller (6’3”)

It was a rather standard motel-style inn. It was nice enough, but unspectacular.

Stayed in July 2023

Expensive just for a room.

It had a swimming pool. Close to Grand Ole Opey and not too for from downtown Nashville, about 10 minutes in Uber.

Stayed in July 2023

The room we were in was a little dated furniture showing wear The smallest bathroom ever Small beds too for 2 adults so you found yourself sleeping on the edge of the bed along with everyone else that's slept in the bedbefore you so the mattress tends to lean that way ... our previous hotel the beds were huge The bedding wasn't that good a quality either weve had better in cheaper hotels No breakfast unless you pay but we knew that No guest laundry and no coffee in the foyer unless you want again to pay $3 Beautiful hotel but for price it could do much much better for its guests You need to change your coffee too its not the best even in the backstage grill

The location is great its in a fab area with bars and eating places also the shuttle that runs between the hotel and the opry mall and the opry during shows Its such a fabulous looking hotel inside but it lacks so much for those guests staying there for more than a few nights The backstage grill great to grab something to eat great staff

Stayed in June 2023

Convenient to the Opry. Had a shuttle bus which eliminated having to drive over and park.

Stayed in June 2023

The blocked off parking at night with no reflectors to guide traffic as to where to go, no food with hotel, and poor customer service from SALES to book a future event there. That has been the most disappointing bc calls, voicemails, nor emails have worked. What needs to happen to change this?

Friendly front desk, great pool area

Stayed in May 2023