2345 Atrium Way, Nashville, TN 37214, United States of America
#182 of 198 hotels in Nashville
Guests' ChoiceBased on 1973 hotel reviews
5.6Cleanliness
6.3
Comfort
6.4
Location
7.3
Facilities
5.9
Staff
7.2
Value for money
6.4
Free WiFi
6.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 13, 2024
Rhadi
United KingdomThere is a little "market" inside, but too expensive. Very limited breakfast choices (although it was not a surprise).
Close to the airport (we stayed the last night before travelling from Nashville), so it is good for early flights. Clean. Very nice shuttle, taking us to airport. Friendly staff.
Stayed in May 2024
Reviewed: May 6, 2024
Don
CanadaThis hotel could use a face lift!
Great Staff, good Breakfast, room was clean
Stayed in May 2024
Reviewed: May 6, 2024
Jagergirl71
United States of AmericaRefrigerator didn't work, carpet was stained and dirty, toilet overflowed (?) On our last night, made the whole entrance carpet sopping wet and all that dirt to come to the surface, balcony door took a strong arm to open
Staff was nice and helpful
Stayed in May 2024
Reviewed: May 6, 2024
Jessica
United States of AmericaThe bathroom’s cleanliness was subpar at best. I paid for the extended check-out. Despite, this housekeeping knocked on my door 2 hrs prior to check out time telling me to leave. Then the front desk called, asking me if I needed additional time to stay (and pay for it). Communication is lacking. I ended up leaving way than I planned, and paid for because of the interruptions. While checking in there was no forewarning about the ripped up carpet in the hallway.
Perfect location to all.
Stayed in May 2024
Reviewed: May 4, 2024
Ann
United States of American/a
n/a
Stayed in April 2024
Reviewed: May 1, 2024
Berry
United States of AmericaPerfect price point for a quick stay with no frills. Clean and acceptable. Note that they are very close to a major arterial parkway so a light sleeper would probably have issues. But not me...I slept like a rock:)
Stayed in April 2024
Reviewed: April 28, 2024
Randolph
United States of AmericaBed bugs and bad smell
The customer service
Stayed in April 2024
Reviewed: April 24, 2024
Leonard
United States of AmericaQuality of paper products and comfort of bed
For the price of the room you get what you would expect
Stayed in April 2024
Reviewed: April 23, 2024
Plaskan
SloveniaThe hotel is a bit outdated and this is visible in detalis inside a room and a lobby. The bed and toilet were otherwise clean but the equipment was worn off and general maintenance and cleaniness of the room is so so.
Stayed in April 2024
Reviewed: April 23, 2024
Christie
United States of AmericaSize of the room in the incidental charge
Stayed in March 2024
Reviewed: April 21, 2024
Aisha
United States of AmericaOne morning breakfast there was no syrup for the waffles and the teenagers I was with were not happy about it not being able to eat waffles some of us made before a sports event.
The distance between downtown and the gym.
Stayed in March 2024
Reviewed: April 15, 2024
Natalia
United States of AmericaOld facility, needs remodeling
Quiet location
Stayed in March 2024
Reviewed: April 12, 2024
Defibaugh
United States of Americalocation
Stayed in April 2024
Reviewed: April 9, 2024
Michele
United States of AmericaThe bed squeaked and the windows rattled a bit in the wind, which wasn't a big deal.
The room was large, comfortable, and had everything I needed. I loved the breakfast because there were so many options with eggs and sausage in addition to waffles.
Stayed in April 2024
Reviewed: April 4, 2024
Benjamin
United States of AmericaWas non smoking but the entire floor smelled like marijuana. Other than that .... everything was great.
Stayed in April 2024
Reviewed: April 3, 2024
Autumn
United States of AmericaThere was no laundry for my clothes and there should have been according to the website
I liked the friendly staff
Stayed in April 2024
Reviewed: April 2, 2024
Epley
United States of AmericaThe toilet felt like it was coming out of the ground the beds were uncomfortable the pillows were uncomfortable the breakfast buffet was nothing didn't last as long as it was supposed to
Nothing but the hot water in the shower
Stayed in April 2024
Reviewed: March 27, 2024
Lemar
United States of AmericaPrice and location
Stayed in March 2024
Reviewed: March 25, 2024
Terra
United States of AmericaCheck in was slow even though it was prepaid. It appears they were remodeling (which is great) but they stuck us in an area where there was no carpet outside the door, like we were in the construction zone. They knocked on our door 30 minutes before check out telling us it was time.
Location and ease of getting there. Late flight allowed for middle of the night check-in. Five guests were allowed in one room. It appears they are working on the updates.
Stayed in March 2024
Reviewed: March 25, 2024
Darline
United States of AmericaNot friendly at all the hallway was very nasty
Nothing
Stayed in March 2024
Reviewed: March 24, 2024
Kristal
United States of AmericaThe rooms were not very nice shower wouldn’t work no one ever fixed it was here two nite won’t be back
I like the location
Stayed in February 2024
Reviewed: March 23, 2024
Braun
Canadavery loud - you could hear the taps turn on in the next room and the toilet flushing. NO sound barrier between rooms. Located beside a major highway so its noisey. hard to get a good sleep without ear plugs Not a great price for what you get
easy location, easy check in, friendly staff breakfast was passable nothing special typical serve yourself hotel had parking
Stayed in March 2024
Reviewed: March 23, 2024
Lula
United States of AmericaIt was clean, the staff was really nice. They have breakfast during the morning which is great. The location was really good, close to the center of Nashville.
Stayed in March 2024
Reviewed: March 21, 2024
Eyren
United States of AmericaHotel was very run down. Hallway on our floor had no carpet (it had clearly been taken up). Elevators barely worked (one actually broke down while we were there). It was dirty/needs an update. Smelled of urine and weed in the hallways. More like a motel. Definitely not deserving of the grade it has on booking.
Staff was great
Stayed in March 2024
Kressbronn am Bodensee, Germany
Krakow, Poland
Bach, Austria
Veracruz, Mexico
Craonnelle, France
Edale, UK
Málaga, Spain
Huánuco, Peru
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content