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  5. Reviews of National Hotel Jackson

Reviews of National Hotel Jackson This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2 Water St, Jackson, CA 95642, United States of America

#1 of 5 hotels in Jackson

Guests' Choice

Review Score

Based on 312 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 9, 2024

    8.0
    Stay at the National Hotel for a visit to the Victorian era of the Gold Country.
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights

    Early May is the offseason, so the hotel restaurant was not open nor were there many options in the historic downtown area of Jackson. I would suggest the continental breakfast offer a few more choices such as toast and toppings other than just plain cream cheese for the bagels--there are individual packets of peanut butter and jams available that would be nice.

    Great location in the very center of town along with convenient free parking. Although an historic building and decor, the amenities were very modern; i.e., the shower/bathroom; etc. The bed and linens were VERY comfortable--right up there with five-star hotels that offer their bedding for purchase!

    Stayed in May 2024

  • Reviewed: May 4, 2024

    10
    Can’t wait to come back.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not a big deal but the room was a bit small.

    The location is amazing.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Great historical building in a great setting with friendly staff.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Breakfast area left a lot to be desired. Needs a revamp.

    Very friendly staff. Beautifully restored Historic Hotel. Great location.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wish the hot breakfast food could have been hot instead of refrigerated and needing to be heated in a microwave.

    Beautiful, historic hotel in the historic district of Jackson!

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    Stay with wondrous history
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great restoration of historic hotel.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No tea/coffee facilities in room. Elevator not working from lobby.

    Quirky, but friendly and nice atmosphere

    Stayed in April 2024

  • Reviewed: March 29, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn't get the AC to work. Room was rather cold.

    Super clean

    Stayed in March 2024

  • Reviewed: March 28, 2024

    10
    Sweet history
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No luck on any ghost sightings and breakfast was lacking. All options were packaged food like individually wrapped muffins, oatmeal packets, and dry cereal. No hot options. Nothing too special and very restrictive for anyone with food allergies or gluten intolerance.

    Loved this hotel and the history behind it. If you go, take time to stop at the different posts in the area and read about the mining. The hotel itself was so charming inside and out.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Amazing hotel with a lot of history and great value for money
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Access with luggage is a little challenging for some

    It is the quaintest of hotels built in the 19th century and yet upgraded with modern amenities.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    10
    Exceptional
    • Business trip
    • Group
    • King Room
    • Stayed 1 night

    I loved everything! It was a beautiful historic building but every accommodation was modern, clean, and worked well. There was copious parking and we had a lovely dinner down the street because it was the off season, though I understand that the on-site restaurant will be open in the summer. The building had stairs and an elevator. And breakfast was also excellent - there were hot and cold options. Lastly, the staff were kind and helpful. I would absolutely stay here again if the opportunity arose.

    Stayed in February 2024

  • Reviewed: March 14, 2024

    9.0
    Relaxing stay in a historic building
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Classic and historic hotel. It has an amazing bibe and is a very unique landmark. Nice breakfast room, and azing pictures and antiques to see in the building itself.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room a little small

    Beautiful lots of history. Great staff made me feel right at home.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    9.0
    Love the hotel and hope to come back soon,
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights

    If we had the opportunity to book a balcony room. Son's queen room's bathroom was very cold so he took showers in our room.

    The bed and pillows are extremely comfortable. Sad to find out balcony rooms can only be booked directly with the hotel. Booking.com does not provide such as an option. Pictures in their web site was misleading. Otherwise, it was a great stay at a historical hotel right in downtown Jackson. Can check out the stores without driving. Restaurants are good too.

    Stayed in March 2024

  • Reviewed: February 22, 2024

    10
    Very pleasant and fitted my requirements for my short 2 day stay.
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing it was lovely

    Staff very helpful upgraded to a larger room with a balcony and fire

    Stayed in January 2024

  • Reviewed: February 19, 2024

    8.0
    Worth the visit!
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night

    All good. Can't complain

    Room is cozy and comfortable. I love the vintage feel of the place and that they've kept the Sierra foothills mining town vibe alive

    Stayed in January 2024

  • Reviewed: February 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location

    Stayed in February 2024

  • Reviewed: February 3, 2024

    8.0
    Overall it was good ,I was impressed
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didnt care for the female the next day,she was rude

    Very clean, private and quiet and great breakfast

    Stayed in February 2024

  • Reviewed: January 15, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    They really need to open up the bar and restaurant. To have a more convenient experience. The opportunity to enjoy the hotel fully and not feel like we needed to leave and go somewhere else to enjoy a meal or some drinks would have made this trip even better.

    The staff was absolutely amazing. Very friendly and welcoming. They gave us the wonderful history of the hotel and will most definitely be back.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    More healthy options please! Also some non dairy products?

    Stayed in January 2024

  • Reviewed: January 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    This hotel, located at the head of the old town Main Street in Jackson, is beautifully furnished, with period furniture and historic photos of the town. Location is literally about the most ideal spot for those wishing to wander in the many shops and restaurants lining Main Street. Our stay was over New Year's weekend, however, so most of the shops and restaurants on Main Street were closed. Our room was spotless and a blend of historic furnishings with modern appliances. An elevator is available. The king bed was really comfortable with a soft duvet and down pillows. Breakfast was very basic on the holiday weekend, with microwaveable breakfast sandwiches, bagels, and cereals, plus juices, yogurt, milk, etc. Plastic plates and utensils. Not in operation was an industrial size espresso machine, sigh. However, coffee in thermos was good and plentiful, and the attending lady kept everything clean and stocked. All in all, we had a very pleasant experience at the National Hotel and we look forward to staying here again.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The staff was amazing! The room looked and smelled clean! We were in the middle of everything which made it nice on gas. We loved how things were updated but the style still took you back in time.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Cute hotel in the downtown area, staff was super nice and helpful, breakfast was also good

    Stayed in December 2023

  • Reviewed: December 27, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking isn't the best

    Setting was beautiful

    Stayed in December 2023

  • Reviewed: December 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a bit claustrophobic and dark

    Excellent selection for breakfast

    Stayed in December 2023

Showing 1 - 25

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