1825 Collins Avenue, Miami Beach, FL 33139, United States of America
#111 of 202 hotels in Miami Beach
Guests' ChoiceBased on 464 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
9.2
Facilities
7.8
Staff
8.2
Value for money
7.1
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
Paula
United States of AmericaWe had a little trouble with the bathroom, but we mentioned it to housekeeping and they were able to fix the issue right away.
I love how close the hotel is to the beach and how clean everything is. The people at the beach who are helping with the umbrellas and delivering food and drinks are super nice!
Stayed in May 2024
Reviewed: May 23, 2024
Rafael
BrazilAtmosphere not very friendly for kids, prices of umbrella on the beach and vallet parking are expensive. Ocean view rooms are only one bed. Small minibar if you want to put something else on it.
Good location. Comfortable room and bed, good shower. Great swimming pool and access to the beach.
Stayed in May 2024
Reviewed: May 18, 2024
Margaret
United States of AmericaThere was no view from the room. Our room overlooked a roof and another hotel which was under construction.
Beautiful hotel with a nice pool area & beach access.
Stayed in May 2024
Reviewed: May 17, 2024
Breda
IrelandHad to request clean towels EVERY day! Were quick to deliver them to room most times. 5 paying guests in our suite but only 2 complimentary sun loungers on the beach - $17 each for the other loungers each day. Spoke with a lady at the concierge desk about booking a trip to the bahamas - she was to forward information to us but never did.
Excellent location. Clean and comfortable room. Some very friendly staff. Lovely pool and beach area. Good value for money. Dealt with a very helpful staff member on day of checkout - catered for luggage being stored for later flight and arranged cheap taxi transfer to airport. Would definitely stay here again.
Stayed in May 2024
Reviewed: May 14, 2024
Antony
United States of AmericaOnly had one elevator working all weekend. Not sure why someone could authorize to pay double time and get a crew out. We took the stairs most times but it was uncomfortable and entrance was behind the front desk and you had to walk through the baggage holding area. Could have been managed better. Signs every day on the poor elevator to give us and update, maybe.
Pool facility is spectacular as were staff. You do not have to spend much time in hotel main area so going to and from pool was easy
Stayed in April 2024
Reviewed: May 13, 2024
Shyla
United States of AmericaLighting in bathroom was bad and needs a full body mirror somewhere in the room. The hallways were also outdated. The servers rubbed me and my friend the wrong way, because as soon as we arrived we were asked by 3 people what’s our room number (we were waiting on our room to be ready) before they could offer water to us. It made us feel like we didn’t belong there which I really disliked. But there was some staff that was helpful and sweet so I wanted to make sure to mention their names above. I probably won’t return to this location but I enjoyed the beachfront access.
The beach staff was amazing, Issac and Chauvez will take care of you! The lighting in the room was refreshing each morning. Location from airport was decent, and minutes from ocean drive. The lobby smells amazing like a Sephora store haha
Stayed in May 2024
Reviewed: May 13, 2024
Ivana
SerbiaUmbrella extra charge but everything overall was great
Location, food, vibe, all great
Stayed in May 2024
Reviewed: May 13, 2024
James
United States of AmericaThe only issue was the toilet making lots of running water noise for no reason. I take responsibility bc I didn’t say anything to the staff because at first it wasn’t a big deal but by day 3 … smh.
We love the location, the pool ,the beach . The distance to shopping and restaurants.
Stayed in May 2024
Reviewed: May 9, 2024
Anne
Australiaonly one elevator was working during my stay, which often meant delays
Stayed in April 2024
Reviewed: May 6, 2024
Miranda
United States of AmericaOur bed and room view. Especially after the marketing manager Alexis stated they upgraded us to best room of our room purchased value. Room booked was city views, it was not it was rooftop construction views, could not see any city. The walls are thin. People talking in their rooms and walling down the hall would keep us up.
Pretty much everything was wonderful except the bed in our room and the room view.
Stayed in May 2024
Reviewed: May 1, 2024
Tamika
United States of AmericaMattress was too soft. Could have done without bar in the room. Would rather use the fridge for our personal stuff. The public water station near the bath needed a filter change. Even after we brought it to their attention.
Location and the beach amenities
Stayed in April 2024
Reviewed: April 30, 2024
Asya
BulgariaMainly the fact that there are still construction works going on right next to the hotel, but this is valid for the whole area.
The location was perfect - in the very close proximity to restaurants, bars, the pedestrian walking street and the beach.
Stayed in April 2024
Reviewed: April 26, 2024
Javed
United Kingdomexpensive. However, everything in South Beach is overpriced no tea making facilities in the room room/bathroom was on the small side for what we paid
Great location, great staff, great pool. easy access to the beach
Stayed in April 2024
Reviewed: April 17, 2024
Lisa
United States of AmericaMusic is too loud
Location
Stayed in February 2024
Reviewed: April 17, 2024
Coca1974
SwitzerlandOur room was very small for 4 people and offered little space for clothes and shoes. The vallet parking was very expensive with $250 for 5 days.
The location of the Hotel is great. Beautyful pool area and beach. I liked that there was a DJ playing on Friday. The staff was friendly and helpful.
Stayed in April 2024
Reviewed: April 17, 2024
David
IrelandLifts were regularly not working. This was a big issue as I was on the 6th floor. This would stop me from staying here again.
Room was lovely Pool and pool bar facilities were very good. Beach was beautiful.
Stayed in April 2024
Reviewed: April 1, 2024
Micah
United States of AmericaOne of the elevators not working. Real inconvenience. Only worked the first day of stay
The location and staff
Stayed in March 2024
Reviewed: March 22, 2024
Renaud
CanadaCleanliness of all the amenities
Great location and nice hotel.
Stayed in February 2024
Reviewed: March 20, 2024
Marlies
United KingdomI don’t get the payment for a lounge bed at the beach which belong to the hotel. Just make this inclusive to the price. Because sometimes with kids you only spend one hour. It’s getting pretty expensive than Also the food, breakfast are quite expensive for kids. They don’t have a kids price.
It was clean, the staff was friendly and very helpful. I liked the pool and that you could enter the beach pretty easy.
Stayed in December 2023
Reviewed: March 13, 2024
Christine
CanadaA possum was on the walkway. The pool closes too early.
We had a great beach day with great personable service from Isaac who actually remembered us from the year before. He’s very willing to let you know good restaurants and engages the guests in friendly conversation 👍👏
Stayed in March 2024
Reviewed: March 10, 2024
Louisa
United KingdomRoom was small with no view and chairs were worn and split
Location and pool
Stayed in March 2024
Reviewed: March 6, 2024
Francesca
United KingdomConstruction work was annoying
Great location plenty of activities and staff were friendly
Stayed in March 2024
Reviewed: February 28, 2024
Peter
United KingdomStaff, where rude at times - they seemed over busy, but other than that -it was sgreat
Great position for Miami beach and family friendly
Stayed in January 2024
Reviewed: February 24, 2024
Martina
SwitzerlandCorridors are very dark and smell musty. Rooms and bathrooms are a bit worn.
Great location. Very nice pool area with great DJ. Not to crowded even on the weekend.
Stayed in January 2024
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