517 Lexington Avenue, Midtown East, New York, NY 10017, United States of America
#318 of 414 hotels in New York
Guests' ChoiceBased on 270 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.9
Facilities
7.6
Staff
8.4
Value for money
7.1
Free WiFi
6.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Nadine
New ZealandOur bathroom flooded for some unknown reason but the staff were super responsive and got us moved quickly. The mattress on the fold out couch could be replaced.
Great location to see NYC. Facilities were great and staff were friendly and helpful.
Stayed in April 2024
Reviewed: April 24, 2024
Barbara
United States of AmericaI didn’t know till the last day there was a fitness facility in the SC level… perhaps I wasn’t listening on arrival
The breakfast in the restaurant next door was nice if you are traveling alone… but pricey for 2. The location is quiet, staff friendly and helpful. The wine between 5-7 pm was such a treat to enjoy and relax in the lounge. We enjoyed the proximity to so many walkable or easily reachable sites.
Stayed in April 2024
Reviewed: April 16, 2024
Rachel
SwitzerlandNo plates pr cutlery in the rooms
Comfortable beds, great location.And lovely staff
Stayed in April 2024
Reviewed: April 12, 2024
Lesley
United KingdomLovely hotel in a great position. Staff were lovely. We enjoyed the Happy hour between 5-7 which was included in our stay. Room was larger than you expect in New York & had good amenities. We were delighted to find we had been upgraded which was a lovely surprise. we had a great stay and would return
Stayed in April 2024
Reviewed: April 5, 2024
Lilian
United States of AmericaVery close to the attractions places
Stayed in March 2024
Reviewed: March 28, 2024
David
United States of AmericaThe size of room is bigger than others; the staffs are very nice and helpful! There is a lady - Michael, thank you for your immensely help when I don’t feel well and you help me to open my room window to get fresh air…👍
Stayed in March 2024
Reviewed: March 18, 2024
Yanina
Puerto RicoStaff
N/a
Stayed in March 2024
Reviewed: February 18, 2024
Jasmine
United States of AmericaSome things didn’t work in the room. Thought there would be a tub.
Liked the view, clean room, safe location. Nice restaurant.
Stayed in January 2024
Reviewed: February 15, 2024
James
United States of AmericaVery clean and comfortable.
Stayed in February 2024
Reviewed: February 14, 2024
Paul
United States of AmericaThe hotel add on fee's are crazy..almost another $200 before taxes/local fee's !!!
Bathroom was nice size. Good office space
Stayed in February 2024
Reviewed: February 6, 2024
Fabiola
Puerto RicoWorn down , lighting was weird, and didn’t work well. Noise at night
Location and views
Stayed in January 2024
Reviewed: February 5, 2024
Grant
United States of AmericaShower the first two nights only got lukewarm.
Nice staff, room and location.
Stayed in February 2024
Reviewed: January 15, 2024
Charles
Cayman IslandsReception staff friendly and helpful. Room very comfortable. Breakfast in Brasserie Cognac pleasant. Location very convenient for the Convention that I was attending.
Stayed in January 2024
Reviewed: January 15, 2024
John
United States of AmericaLocation Room Price
Stayed in January 2024
Reviewed: January 9, 2024
Kjva
IndiaNo toothbrush in bathroom
Cleanliness, modern amenities, location
Stayed in January 2024
Reviewed: December 12, 2023
Patrick
CanadaBreakfast as a pick up was limited Coffee on second floor
Location staff great
Stayed in December 2023
Reviewed: December 11, 2023
Chris
United States of AmericaKitchen area could use an update. Thermostat seemed off and had to set it to 76 to make it feel like 70.
The location was nice. Staff were attentive and very friendly. Clean room and bathrooms.
Stayed in December 2023
Reviewed: November 27, 2023
Alexandre
FranceFurniture is going to be old No drinks in the fridge
Top of the range hotel Dazzling view from the room
Stayed in November 2023
Reviewed: October 10, 2023
Shirley
IsraelWe are vegan and we didnt eat at the hotel, would have been nice if the breakfast charge would not apply if the guest is not eating at the hotel at all.
The nicest staff! I highly recommend this hotel. Room was nice and clean and the staff was amazing.
Stayed in October 2023
Reviewed: September 3, 2023
Nidal
KuwaitHouse keeping needs to pay attention to how well they clean the room and how well they stock the room with supplies such as coffee
Staff are very friendly, Location is great (near my office) and good sized rooms. Value for money was exceptional.
Stayed in August 2023
Reviewed: August 27, 2023
John
United States of AmericaI was so pleasantly surprised by this hotel! The staff was wonderfully attentive and thoughtful, the rooms were clean and efficient, and the bed was so comfortable (I spelt great)! Great location, too! Very comfortable, great shower, especially coming in after a late fun night. Very relaxing and private.
Stayed in August 2023
Reviewed: August 18, 2023
Richard
United KingdomLift was tempremental sometimes, the breakfast part of the package was delivered to your room after you had left a note outside. No buffet either, It wasn't the greatest so we just did coffee and went out to local places for breakfast instead,
Great location, lots to do in the area and not far from places like 5th avenue and time square. Friendly staff, room redone every day, although not requested. Great view of all four streets as we were on a corner windowed room. All ways something going on to see.
Stayed in August 2023
Reviewed: August 16, 2023
Lauren
AustraliaNo cutlery or plates in the room. Fridge, microwave, coffee maker and dish washer drawer but no plates or bowls or utensils of any kind. They had an ice bucket but no wine glasses. Air conditioner didn’t work properly, it got fixed but then struggled still. There was a heat wave though.
Great location, easy walk to transport, Times Square and heaps of places to eat! Friendly staff, nice happy hour and restaurant attached is great.
Stayed in July 2023
Reviewed: July 22, 2023
Karim
United States of AmericaWe had a corner room. Taking into consideration the pictures of the rooms onsite, I was somewhat disappointed at the space of the room. We were told to leave our breakfast order before midnight at the door with a specific time, but we got room service almost an hour later than expected. Which took us longer to get our day going.
Great location! Walking distance from a lot of great places. Close to Times Square, but away from the noise and rush of people. Has an amazing Danish Coffee place right in front (Ole & Steen). Included breakfast (was amazing) and discount to utilize in their own restaurants. During our check-out, we wanted to have a walk around without our luggage, the staff was amazing at taking care of our things.
Stayed in May 2023
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