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  5. Reviews of New York Marriott at the Brooklyn Bridge

Reviews of New York Marriott at the Brooklyn Bridge This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

333 Adams Street, Downtown Brooklyn, Brooklyn, NY 11201, United States of America

#23 of 60 hotels in Brooklyn

Guests' Choice

Review Score

Based on 598 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    7.4

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I was not a fan of breakfast. It was a bit bland and in my opinion way too pricey!

    My husband and I visited for our anniversary. The location was good and the staff were very nice. The room was clean and quiet for the most part. Would definitely stay again.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Large Executive King Room
    • Stayed 1 night
    • Submitted from a mobile device

    That the ice machine was broke on the floor I was on which was the 6fl. As well didn't have a bath tub I requested for the room.

    The clean room and quiet

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Service was great, room had the best view, and the ladies in the front desk were so sweet.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    I loved that there were restaurants near by, and delicious may I add. Walking in the hotel we were greeted with smiles, and asked a question, they really cared about my response. Definitely will come back in the near future.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    To discover Brooklyn Heights neighborhood there is not better place to stay.
    • Leisure trip
    • Family with young children
    • King Room with Adapted Tub - Mobility Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were incredibly helpful and efficient. Hotel is very nice and location is optimal.

    Stayed in February 2024

  • Reviewed: January 30, 2024

    7.0
    Great stay, friendly staff, we recommend!
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 9 nights
    • Submitted from a mobile device

    Rooms could have been cleaner (used tissues on arrival) but cleaning staff was really friendly. Gym was too small for the hotel and swimming pool was dirty. People were in the swimmingpool and jacuzzi with their clothes on. The beds were really small for 2p.

    Great location, great view from the bedroom. Nice there was a gym and the possibility to buy breakfast with the $25 tourist tax. Staff was really friendly.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 7 nights

    The beds are doubles rather than the more common queen size in other accommodation. The towels provided each day didn't always match the number of us staying.

    Great quality accommodation; good size room for our family of 4; great access to key subway stops; a lot of shops and food options close by.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 8 nights
    • Submitted from a mobile device

    Pool and sauna area were 90s oldfashion

    nice friendly personal all clean

    Stayed in January 2024

  • Reviewed: January 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 7 nights

    the beds were really small to sleep 2 people. And it lacked a real breakfast room and restaurant.

    he location of the hotel was perfect, we were a 5 minute walk from the Brooklyn Bridge and the subways were a 3 minute walk away. The neighborhood was great. There were plenty of restaurants and shops and the traffic was calm.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    8.0
    Nice fun week in New York.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    Bathroom could be modernized, staff was ok overall some were nice. You get a $25 credit per day per room for breakfast but the price at the cafe are really high. I thought we would be closer walking distance from the brooklyn bridge.

    The gym and the pool. The pool is great if you like to swim in the morning. The hotel is big. Room are spacious, bathroom ok. Beds were comfortable. We got a late checkout easily. Two subway stations nearby.

    Stayed in December 2023

  • Reviewed: January 4, 2024

    7.0
    the stay was good, but could be better if the double beds were not too small
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 4 nights

    The double beds are too small

    The location was good and the place is clean.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    9.0
    Good hotel near metro station
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    The pool was not clear, had some dirt, probably from old paint on the surface.

    The location was Brooklyn downtown, plenty of fast foods and restaurants, near the Jay Station for fast access to Manhattan via Metro (20 mins to Times Square). Very good hotel for families.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    7.0
    Great location, nice staff, average rooms.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 7 nights

    The room was large but needed a significant update as it was old and dated. There was easily space for two queen beds but the room had two doubles (there was no option for 2 queens when I booked) and as a couple with a 10 year sleeping together in one of the double beds wasn't comfortable. Additionally the mattresses were old and soggy and not very comfortable especially compared to other Marriott hotels. All the electrical points were coming off the wall and need some attention.

    Excellent location near two metro stations so very easy to get around. The room was large for NY but could have done with a significant update. The Shower was lovely with great water pressure and plenty of hot water. The gym and pool were fabulous. Housekeeping was excellent and the room was very clean.

    Stayed in January 2024

  • Reviewed: December 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    We loved the location and staff particularly Cheryl at the front desk she was great and went above and beyond for us

    Stayed in December 2023

  • Reviewed: December 19, 2023

    9.0
    keep coming back for more...i always enjoy my stay at this marriott location.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    large rooms. great staff. fantastic location. easy access.

    Stayed in December 2023

  • Reviewed: December 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 7 nights

    We really enojoyed our stay at the Marriot Hotel. Rooms are comfortable and everything was in good condition

    Stayed in December 2023

  • Reviewed: December 12, 2023

    7.0
    Great location and large, comfortable rooms!
    • Business trip
    • Family with young children
    • King Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Right side window curtain in rm 551 is off some hooks. Used wine and drink glasses deposited in hallways and not picked up. We had a large gathering of family, and when we tried to sit together in the lobby we were repeatedly asked to order drinks, food (which some of us did, but not all of us). Charging $15/day for WiFi was not received well by extended family.

    Second stay at this Marriott. Location great. Room was terrific — large enough that the two of us were not bumping into one another; wonderful bed.

    Stayed in December 2023

  • Reviewed: December 2, 2023

    8.0
    We enjoyed our stay and will stay agai.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool area needs to be maintained better, it was water and hair on the floor around the pool and jacuzzi. Also the TV was not working in our room no one came to fix it after 3 calls. They moved us the next day but it was later in the afternoon, but they did credit my account for it.

    The area and the cleanliness of the lobby and bar areas

    Stayed in November 2023

  • Reviewed: November 20, 2023

    8.0
    Comfortable and easy
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Great cappuccino and bagels

    Stayed in November 2023

  • Reviewed: November 6, 2023

    8.0
    Wonderful staff, who made the stay comfortable
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I wasn’t informed of ways in which I could redeem the $25/day destination fee. Also, bottled water had to be ordered to the room and wasn’t left daily, which was a shame for the price ($275/night)

    The location and staff were both the best features of this property. Everybody who was working couldn’t do enough to help and be kind. Kudos to all of you.

    Stayed in November 2023

  • Reviewed: October 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    It was pouring rain inside the breakfast area! Think for a hotel at the prices charged, you should check your leaks better!

    Breakfast was just ok! I rather sit down and be serve Bed was comfortable

    Stayed in October 2023

  • Reviewed: October 17, 2023

    8.0
    convenient with friendly staff
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    the charges that you had to use up that we didn’t really need- dry cleaning etc. bathroom had hair on the floor

    front desk staff very nice. room nice. view from 20th floor nice.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We opted not to have the room cleaned the first day. Would have liked a spare roll of toilet paper left the next day. But all in all the room was neat and clean

    The staff were very friendly and respectful.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    Resort fee should be optional.

    Nice hotel with good location. Many restaurant around. Metro near. Quiet.

    Stayed in October 2023

  • Reviewed: September 23, 2023

    7.0
    Good but could have been great if the rooms were a little cleaner and paid more attention to detail.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The property itself was fine. No complaints there and the staff was friendly.

    Our room was extremely dusty and there was a huge fly in there and a dead centipede on the carpet. Had to call the front desk. The dusty surfaces are inexcusable honestly. Makes you feel like nothing has been cleaned properly and wouldn’t dare use the coffee maker after seeing dust on east to reach surfaces.

    Stayed in September 2023

Showing 1 - 25

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