Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Louisiana hotel reviews
  4. New Orleans hotel reviews
  5. Reviews of The Saint Hotel, New Orleans, French Quarter, Autograph Collection

Reviews of The Saint Hotel, New Orleans, French Quarter, Autograph Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

931 Canal Street, New Orleans, LA 70112, United States of America

#74 of 168 hotels in New Orleans

Guests' Choice

Review Score

Based on 199 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    7.7

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: May 12, 2024

    9.0
    Overall this was a short get away and a great place to stay in the French Quarter.
    • Leisure trip
    • Group
    • King Room
    • Stayed 4 nights

    The bed pillows were not great . The shower was a danger very slippery . No refrigerator for self use . If you get the breakfast included very limited .

    We had a city view that was extremely noisy and then moved to another room which seemed like a down grade that only had one window . It was quiet. The location was perfect for our stay . It was walkable to all the things that we wanted to do. The staff were very nice .

    Stayed in May 2024

  • Reviewed: April 29, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights

    The windows don't open. No fresh air. The pipes made noises when the shower was turned on.

    Comfortable stay, perfect location. Good service. Nice sized room. well decorated.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff and location

    Stayed in April 2024

  • Reviewed: March 11, 2024

    9.0
    Good
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    All was good

    Stayed in March 2024

  • Reviewed: December 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location

    Stayed in December 2023

  • Reviewed: October 9, 2023

    9.0
    We had an amazing experience in NOLA.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location to everything. Staff was exceptional. Room was very clean and maintained during our stay.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was excellent except for the location of the room. We were facing Canal Street a lot of noise. We know that Hotel can’t control that but that is a negative.  the other aspect was some of the people in the evening hanging out at Canal Street. There was no visual security, such as New Orleans police officers walking Canal Street. They need to improve that. 

    Stayed in October 2023

  • Reviewed: September 20, 2023

    9.0
    I love the hotel and I can't wait to return. It is absolutely beautiful and close to everything.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights

    The "breakfast" seemed like an after thought. Food was good but the breakfast experience was lackluster. It was like a take out situation. Self serve coffee and limited menu.

    Magnificent decor, beautiful room, helpful staff, great location and wonderful air conditioning.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The toilet had a slight plumbing issue

    The space In the room

    Stayed in July 2023

  • Reviewed: May 22, 2023

    9.0
    Beautiful, lovely staff, and close to Bourbon St!
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No fridge in room

    The staff, valet option, close to bourbon street and everything else, the hotel bar and the little welcome bag upon check in!

    Stayed in May 2023

  • Reviewed: May 18, 2023

    9.0
    Elegant respite on the edge of the French quarter
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    We chose to stay in a hotel over an Airbnb because we required a gym . The gym here is minimal and basic, and the elliptical wasn’t working. Wish I’d looked into the gym facilities more thoroughly before booking.

    Exceptionally cheerful, accommodating, professional staff. Great concierge, cool (by all definitions) lobby, ice water and coffee in lobby at all times. Convenient location for ditching your car, in the corner of the quarter and close to most things, but away from noise of bourbon street.

    Stayed in May 2023

  • Reviewed: May 16, 2023

    9.0
    we will be back Harold and staff were great
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    nice clean elegant settings

    Stayed in May 2023

  • Reviewed: May 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    $45 parking

    Location Clean and beautiful

    Stayed in March 2023

  • Reviewed: April 25, 2023

    9.0
    would recommend this place and would consider it as a very large boutique hotel
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    we liked most of it

    Very much like a boutique hotel,the reception staff were great and the front desk staff were very helpful arranging tours and telling us all about what we should see and do.

    Stayed in April 2023

  • Reviewed: April 24, 2023

    8.0
    Great location in a fairly nice hotel. Front desk personnel great!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Water pressure in shower, need outlets on both sides of bed, need exhaust fan in bathroom. Need better selection of wine and lite beer in bar. Mad the previous owner took all the good and evil furniture.

    The breakfast was just okay. We only had a bagel and oatmeal. Oatmeal was supposed to have fruit and it had about six blueberries. Plus I can probably buy about two boxes of oatmeal for $9. Nice large vanity in bathroom. Great location.

    Stayed in April 2023

  • Reviewed: January 21, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    the staff were hit and miss some good some need more training. plus I was really annoyed to have a mini bar charge applied after check out when I had not touched the mini bar the whole time. It was finally reversed but took a few calls.

    location and very comfortable

    Stayed in December 2022

  • Reviewed: January 4, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    rooms not very well sound proof, you can hear noises from other guestrooms. staff unhelpful. we had our room unattended on a couple of occasions.

    Great location, just walking distance from the French Quarter but not in a busy / noisy area

    Stayed in January 2023

  • Reviewed: December 30, 2022

    8.0
    we loved this place to stay!!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Only downfall I thought was the lack of complimentary coffee in the morning.

    loved the whole atmosphere of the property!!

    Stayed in December 2022

  • Reviewed: November 14, 2022

    9.0
    great stay, friendly service, great location!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    room 817 the shower door didn’t close properly. the glass door slams into the glass wall. the door to the bathroom also didn’t close properly, it had to be forcefully shut due to settling issues.

    Stayed in November 2022

  • Reviewed: October 17, 2022

    8.0
    Stay at the Saint
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only complaint was our room door wouldn't open properly. The night manager had to show us how to open it.

    The location was great on Canal St. The hotel's ambience is nice.

    Stayed in October 2022

  • Reviewed: September 26, 2022

    8.0
    Saint Vibes
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel staff knocked on door early Street noise

    Location - walking distance to a lot. Hotel decor- sexy and seductive Beds comfortable Staff super nice and accommodating. Very knowledgeable about the area

    Stayed in September 2022

  • Reviewed: August 15, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms don't have a fridge and microwave 😐. Other than that we loved it.

    Stayed in August 2022

  • Reviewed: August 9, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The hotel seemed empty most of the time, and the bar and restaurant were not open either day we stayed.

    Great location. Very quiet, but close enough to where we wanted to be. The rooms were beautiful as well as the overall hotel.

    Stayed in August 2022

  • Reviewed: August 2, 2022

    7.0
    Nice stay and friendly staff, wish the room was more appealing and clean
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was dark and lacked lighting, no real fridge to store beverages. Not enough pillows on the bed and carpet had stains everywhere. There was a stain on the toilet seat and inside the bowl.

    Staff were extremely nice and friendly

    Stayed in August 2022

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: