249 Jt Connell Highway, Newport, RI 02840, United States of America
#28 of 28 hotels in Newport
Guests' ChoiceBased on 532 hotel reviews
3.9Cleanliness
4.8
Comfort
5.0
Location
6.5
Facilities
4.4
Staff
6.5
Value for money
5.1
Free Wifi
5.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 27, 2024
Kevin
United States of AmericaRoom entry door was barely able to lock Toilet seat had melted wax stuck to it Gap on entry door was so big u could see guests that walked by Tub had cigarette burns on edge Smoke detector was covered with plastic bag Needs paint and maintenance Door should be repaired asap
Stayed in May 2024
Reviewed: May 16, 2024
Robinson
United States of AmericaSmoking. I asked for a non smoking room. The room I got reeked of cigarette smoke.
Price
Stayed in May 2024
Reviewed: May 5, 2024
Matthew
United States of AmericaIt looked like a motel housing a bunch of illegals.
Was not offered breakfast.
Stayed in May 2024
Reviewed: April 21, 2024
Tina
United States of AmericaNot in the greatest area but I still felt safe.
Staff is great!!
Stayed in April 2024
Reviewed: November 29, 2023
Loretta
Hong KongNo fridge n microwave
room is big but no cabinet
Stayed in November 2023
Reviewed: October 31, 2023
Leah
United States of AmericaSmell in one of the rooms was bad. Chlorine bleach Need a better credit pos Easier check in process
Clean room Double beds Quiet TV worked Air worked Inexpensive rate
Stayed in October 2023
Reviewed: October 22, 2023
Domenic
United States of AmericaThey have no manager to talk to when something is wrong. I paid for the hotel online and when I got there to check in they said I didn't pay which I had two different receipts showing I paid and the girl had no clue what she was doing and saying there's no manager to talk to. I had to cancel the booking because she wanted me to pay twice
Stayed in September 2023
Reviewed: October 15, 2023
Vassallo
United States of AmericaRequested extra pillows but never received any
Stayed in October 2023
Reviewed: October 7, 2023
Brad
CanadaThe room had a very strong odor of bleach which was overpowering. One of the security doors wouldn't work with my key card. The room had no microwave or refrigerator.
The staff were friendly and the motel is in a good location and has strong Wi Fi.
Stayed in October 2023
Reviewed: October 3, 2023
Donna
United States of AmericaRun down and noisy
Location
Stayed in September 2023
Reviewed: September 7, 2023
Craig
United States of AmericaNoisy and smoke smell everywhere. (Even as entire hall was non-smoking. )
Stayed in August 2023
Reviewed: September 5, 2023
Kaitlyn
United States of AmericaWe came back for the night and the floor was covered in water, and our bed was soaking wet. The bed frame was completely covered in mold
The staff member Nivea was very helpful and accommodating. Got us a new room when requested. The new room was a lot better
Stayed in September 2023
Reviewed: September 5, 2023
Renee
United States of AmericaThe room was dirty
It's not a non smoking facility they lied and when I went to the front desk to complain, she made a joke!
Stayed in September 2023
Reviewed: August 27, 2023
Henry
United States of AmericaSmelled like cigarette smoke and roach spray
Stayed in August 2023
Reviewed: August 27, 2023
John
United States of AmericaIt just seemed damp throughout the whole facility. The towels all had stains on them. Smell of cigarettes throughout the whole place. And just dirty in general.
Close to where we needed to go. That’s about it. Cost wasn’t to bad. But there was a reason it was so cheap
Stayed in August 2023
Reviewed: August 25, 2023
Louis
Canadabedsheet had blood stains. TV screen had deep scratches. Telephone was ripped out of the wall and unusable. Corridor smelled of cigarettes. Fawcett in bathroom leaked so the sink cover was always wet
Was granted late check out
Stayed in August 2023
Reviewed: August 24, 2023
Charles
CanadaThe smell entering the building was really bad. An electrical outlet in the bathroom was hanging out of the wall. The bathtub was really stained with soap scum. The towel bar was broken. The staff watched us struggle in and out of the building with our arms full of luggage and such. They did not even offer to open a door or help with the luggage.
Stayed in August 2023
Reviewed: August 22, 2023
Tim
United States of AmericaAsked for no smoking, room was labeled no smoking , room reeked of old smoke... was clean otherwise.
Price
Stayed in August 2023
Reviewed: August 21, 2023
Melissa
United States of AmericaThe room had this awful moisture the whole time, not sure if the AC was broken or what but everything just felt damp. The hallway smelt awful. The room itself was okay minus the dead bugs on the ceiling that could have easily been cleaned up. The beer bottle opener attached to the sink really showed what type of motel this was....
Check in was quick and easy.
Stayed in August 2023
Reviewed: August 20, 2023
Kath
United KingdomIt was dirty and very tired in corridors and smelt of smoking
Stayed in July 2023
Reviewed: July 29, 2023
Tammy
United States of AmericaThe woman at check in was great. She was extremely professional, helpful, even though the guests before me were rude, disrespectful she never let there attitude effect her doing a great job.
Stayed in July 2023
Reviewed: July 28, 2023
Shaun
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: July 18, 2023
Estuardo
GermanyThe hotel gives the impression of being dirty, maybe it wasn't but it looks dirty. The bathrooms are austere and not very clean, especially the shower. The entrances to the hotel also look dirty.
The location is very good, and the beds are average
Stayed in July 2023
Reviewed: July 15, 2023
George
United States of AmericaCleanliness of linens—hair legacy in many spots. No facecloths. Found room humid and tile floor damp upon entering (perhaps run ac before confirmed guest’s arrival perhaps?) The hotel is probably hosting residential folk who have been placed there. Bring compassion and wear flipflops and you’ll be fine for a quick stay. Wife would have freaked out though and fair to say probably not best spot for women traveling alone when u factor the overall vibe.
They inform you at the last minute that there is no breakfast or access to other facilities/ “amenities” owing to covid. In july of 2023.
Stayed in July 2023
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