920 Collins Ave, Miami Beach, FL 33139, United States of America
#122 of 204 hotels in Miami Beach
Guests' ChoiceBased on 261 hotel reviews
7.6Cleanliness
7.8
Comfort
7.8
Location
9.5
Facilities
7.6
Staff
7.9
Value for money
7.9
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Yakira
United States of AmericaOnly hiccup was that our A/C wasn't working in our initial room and the daytime staff wasn't very useful, but the night staff moved us IMMEDIATELY to another room that was very accommodating.
The staff was amazing. Between the night staff and the female staff they made up for the first uncomfortable hours. OVERALL great place with friendly folks
Stayed in May 2024
Reviewed: May 8, 2024
Nataliya
CanadaCleaning was only after 3 days. Would be nice if there is kitchen sink available.
Close location to everything and beach. Staff were amazing.
Stayed in May 2024
Reviewed: May 2, 2024
Ana
ParaguayEl staff súper amable!! Dieron buenas recomendaciones. Francisco, Juda, y Rosario. Excelente staff.
Stayed in April 2024
Reviewed: April 28, 2024
Ahmad
United KingdomThe fact that the room comes with no sink to wash the dishes/cups/cutleries provided. The central air-conditioning was way too cold at night and you can't control it. We had to sleep covered with a fleece duvet.
The location and how easy to check-in and check-out
Stayed in April 2024
Reviewed: April 28, 2024
Corey
United States of AmericaSuggested improvements: an ice machine, I expected there to be room service without asking, the sofa bed was very uncomfortable
The room was all we needed it to be for the price we paid. Good staff, flawless entry system, good location., good bathroom facilities.
Stayed in April 2024
Reviewed: April 25, 2024
Ana
PortugalThe check-in service is virtual, and we understood there was no front desk at the place. We asked when we booked if there was a place to leave our luggage, and got no answer so since everything was supposed to be virtual, ended up paying to store our luggage somewhere else, when we could have done it at the place.
Very well located, good access by bus or trolley. The host, Rosario, was really nice and helpful. The room has everything you need for a comfortable stay of a few days. Most things are digital, you use a code to enter the room, so no chance of losing a key. There is a self service laundry available for extra cost.
Stayed in April 2024
Reviewed: April 24, 2024
Alisha
United States of AmericaLocation
Stayed in March 2024
Reviewed: April 21, 2024
Patrīcija
LatviaThe air-conditioning was too much! At night it was even cold, and no options to turn it off.
The location is great, and you can book any tour in the hotel lobby.
Stayed in March 2024
Reviewed: April 21, 2024
Rachel
United KingdomThe hall ways were dirty and when arrived there was no one to check us in it was done over the phone. Then in the reception area people were smoking. The doors and locks were flimsy and you could here people i the corridor at night and the aircon was way to cold and on constant!!
The room was clean and comfy and had a fridge, basic kitchen appliances, shower, toiletries, was very central. Beds comfy and staff responded of messaged via the booking.com app or if called.
Stayed in March 2024
Reviewed: April 11, 2024
Thompson
United States of AmericaI saw ONE baby roach in the bathroom when I first got there. Again as a New Yorker it didn’t phase me. But I was delighted that it was ONLY one in my entire 3 day stay. Other than that I literally have 0 complaints.
My room was big enough for a couple which was perfect for a solo traveler who likes to have space. Location is literally perfect, I’m from New York so I walked from the hotel all the way up to about 20th & Collins and back and there is so much to do on the way. Oh and there’s a Rainbow on the next block just incase you have a SpongeBob ripped my pants moment like I did! 😂 Also check out the escape room right next door. Also the self check REALLY came in handy considering I was hungover and missed 2 busses from Tampa lol and I arrived in Miami around 2am and was able to let myself in with my code with no problem. Literally under 5 mins and I was upstairs in my room. Staff are pretty nice and always smiling from what I’ve seen . I’ll definitely be staying again.
Stayed in April 2024
Reviewed: April 10, 2024
Alexandra
GreeceThe room was a bit too small to fit all of our suitcases comfortably and the doors felt unsafe (although they probably weren't) as the walls had holes next to the locks. Some of the walls inside of the room were not in good condition.
I loved the decoration of the place, it was very cozy. The location was great and there were many amenities. The people were very nice and helpful and it felt like a home more than like a hotel.
Stayed in April 2024
Reviewed: April 7, 2024
Stefanie
Germanylast day we asked for a taxi - price was way to high for the short trip. book an uber. better solution.
It was great to have 2 sunbeds included in the room price so we could visit the beach, umbrella however needed to be paid for
Stayed in March 2024
Reviewed: April 2, 2024
Lance
United States of AmericaJust needed housekeeping to come a little more often for fresh towels and to take the trash out but that’s about it, overall pretty happy as usual
Stayed in March 2024
Reviewed: March 29, 2024
Assos
United States of AmericaThe apartment could be cleaner.
Location is good. The hotel is pretty cheap and you get everything you ask for. When we asked for help with the temperature, the staff was helpful. We also had a great communication with them and they were very responsice to our requests.
Stayed in March 2024
Reviewed: March 16, 2024
Carlos
EcuadorThe central air conditioning system in the property is not under my control, which means I couldn't adjust the A/C or the room's temperature. There are people, like myself, who do not enjoy having the air conditioning on throughout the night. This is an aspect that I would recommend the management improve.
The location was perfect.
Stayed in March 2024
Reviewed: March 14, 2024
Mickael
NetherlandsRoom located on the street side so can be a bit noisy in the night.
Good location, easy self-check-in, great communication with the host, clean, and spacious
Stayed in March 2024
Reviewed: March 12, 2024
Erika
ItalyThere is no elevator and it can be difficile to reach the third floor with suitcases
The room is nice and clean, staff is very friendly (they answer very quickly everytime). The apartments are in a very good position and there is a self check in easy.
Stayed in March 2024
Reviewed: March 9, 2024
Julian
United States of AmericaStaff is friendly. The room is clean and comfortable. Excellent location
Stayed in March 2024
Reviewed: March 8, 2024
Taillefer
FranceAir conditionning way too cold and impossible to change No hot water
Well located, nice staff
Stayed in March 2024
Reviewed: March 6, 2024
Eric
CanadaThe front building door was a bit hard to open. At first we thought our code didn't work but you just have to push a bit harder.
Really close to the beach, bars and restaurants. Nice room with everything you need. Easy check-in and check-out.
Stayed in March 2024
Reviewed: February 20, 2024
Jennipher
United KingdomN/a
Stayed in February 2024
Reviewed: February 20, 2024
Kylie
AustraliaCheckin was pretty slow, the staff manning the reception desk were fairly unhelpful and didn't seem too happy to be there, when they were there. We didn't have a blanket for the sofa bed, and had to ask twice to get one, the guy that runs the tour desk helped us more than the guy running the reception. The Tour desk guy seemed to be pretty over it to be honest. Its a decent, get what you pay for place, well located but with a lot of street noise and lacklustre service from reception.
Location is excellent and it is pretty good value for money. Comfortable beds, big room, nice bathroom. The onsite laundry was very handy.
Stayed in February 2024
Reviewed: February 14, 2024
Ellen
CanadaCorridor cleanliness can be improved, could be noisy
Location perfect
Stayed in February 2024
Reviewed: February 12, 2024
My
United States of AmericaThe reception at the property was not friendly when I checked in, not welcomed. When we got there the guy at the door told me and more information to check in at the reception. I stopped by and showed him the phone with information I got . I knew already the room and code. He kept interrupted me when I was telling him the information I got already. He point in my phone and asked “ do you know what it said?!” ,” where r u from “ like I don’t understand the English! . Well, it is rude to interrupt ur client when they are taking , you should wait until they finish and then u can answer.
Convenient location
Stayed in February 2024
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