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  5. Reviews of Nine20 Collins Apartments by Lowkl

Reviews of Nine20 Collins Apartments by Lowkl

920 Collins Ave, Miami Beach, FL 33139, United States of America

#122 of 204 hotels in Miami Beach

Guests' Choice

Review Score

Based on 261 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    9.5

  • Facilities

    7.6

  • Staff

    7.9

  • Value for money

    7.9

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 9, 2024

    8.0
    OVERALL great place with friendly folks
    • Leisure trip
    • Group
    • Superior Studio
    • Stayed 1 night

    Only hiccup was that our A/C wasn't working in our initial room and the daytime staff wasn't very useful, but the night staff moved us IMMEDIATELY to another room that was very accommodating.

    The staff was amazing. Between the night staff and the female staff they made up for the first uncomfortable hours. OVERALL great place with friendly folks

    Stayed in May 2024

  • Reviewed: May 8, 2024

    8.0
    Perfect for the value.
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    Cleaning was only after 3 days. Would be nice if there is kitchen sink available.

    Close location to everything and beach. Staff were amazing.

    Stayed in May 2024

  • Reviewed: May 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Superior Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    El staff súper amable!! Dieron buenas recomendaciones. Francisco, Juda, y Rosario. Excelente staff.

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Excellent location.
    • Leisure trip
    • Travelers with friends
    • Deluxe Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The fact that the room comes with no sink to wash the dishes/cups/cutleries provided. The central air-conditioning was way too cold at night and you can't control it. We had to sleep covered with a fleece duvet.

    The location and how easy to check-in and check-out

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Suggested improvements: an ice machine, I expected there to be room service without asking, the sofa bed was very uncomfortable

    The room was all we needed it to be for the price we paid. Good staff, flawless entry system, good location., good bathroom facilities.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    The check-in service is virtual, and we understood there was no front desk at the place. We asked when we booked if there was a place to leave our luggage, and got no answer so since everything was supposed to be virtual, ended up paying to store our luggage somewhere else, when we could have done it at the place.

    Very well located, good access by bus or trolley. The host, Rosario, was really nice and helpful. The room has everything you need for a comfortable stay of a few days. Most things are digital, you use a code to enter the room, so no chance of losing a key. There is a self service laundry available for extra cost.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in March 2024

  • Reviewed: April 21, 2024

    8.0
    Miami Beach 2 min walk away! Comfortable room and a value for money.
    • Leisure trip
    • Group
    • Deluxe Quadruple Room
    • Stayed 4 nights

    The air-conditioning was too much! At night it was even cold, and no options to turn it off.

    The location is great, and you can book any tour in the hotel lobby.

    Stayed in March 2024

  • Reviewed: April 21, 2024

    8.0
    Nice clean appartmet in a great location and good value for the area!
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hall ways were dirty and when arrived there was no one to check us in it was done over the phone. Then in the reception area people were smoking. The doors and locks were flimsy and you could here people i the corridor at night and the aircon was way to cold and on constant!!

    The room was clean and comfy and had a fridge, basic kitchen appliances, shower, toiletries, was very central. Beds comfy and staff responded of messaged via the booking.com app or if called.

    Stayed in March 2024

  • Reviewed: April 11, 2024

    7.0
    I’ll definitely be staying again .
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I saw ONE baby roach in the bathroom when I first got there. Again as a New Yorker it didn’t phase me. But I was delighted that it was ONLY one in my entire 3 day stay. Other than that I literally have 0 complaints.

    My room was big enough for a couple which was perfect for a solo traveler who likes to have space. Location is literally perfect, I’m from New York so I walked from the hotel all the way up to about 20th & Collins and back and there is so much to do on the way. Oh and there’s a Rainbow on the next block just incase you have a SpongeBob ripped my pants moment like I did! 😂 Also check out the escape room right next door. Also the self check REALLY came in handy considering I was hungover and missed 2 busses from Tampa lol and I arrived in Miami around 2am and was able to let myself in with my code with no problem. Literally under 5 mins and I was upstairs in my room. Staff are pretty nice and always smiling from what I’ve seen . I’ll definitely be staying again.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    It was lovely and the place was very cozy :)
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was a bit too small to fit all of our suitcases comfortably and the doors felt unsafe (although they probably weren't) as the walls had holes next to the locks. Some of the walls inside of the room were not in good condition.

    I loved the decoration of the place, it was very cozy. The location was great and there were many amenities. The people were very nice and helpful and it felt like a home more than like a hotel.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    7.0
    was ok für miami beach
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    last day we asked for a taxi - price was way to high for the short trip. book an uber. better solution.

    It was great to have 2 sunbeds included in the room price so we could visit the beach, umbrella however needed to be paid for

    Stayed in March 2024

  • Reviewed: April 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    Just needed housekeeping to come a little more often for fresh towels and to take the trash out but that’s about it, overall pretty happy as usual

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room
    • Stayed 2 nights

    The apartment could be cleaner.

    Location is good. The hotel is pretty cheap and you get everything you ask for. When we asked for help with the temperature, the staff was helpful. We also had a great communication with them and they were very responsice to our requests.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    Was good for the price and location.
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    The central air conditioning system in the property is not under my control, which means I couldn't adjust the A/C or the room's temperature. There are people, like myself, who do not enjoy having the air conditioning on throughout the night. This is an aspect that I would recommend the management improve.

    The location was perfect.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Clean, spacious, and easy access! Light sleepers beware - some street noise at night.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 5 nights

    Room located on the street side so can be a bit noisy in the night.

    Good location, easy self-check-in, great communication with the host, clean, and spacious

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is no elevator and it can be difficile to reach the third floor with suitcases

    The room is nice and clean, staff is very friendly (they answer very quickly everytime). The apartments are in a very good position and there is a self check in easy.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff is friendly. The room is clean and comfortable. Excellent location

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Air conditionning way too cold and impossible to change No hot water

    Well located, nice staff

    Stayed in March 2024

  • Reviewed: March 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The front building door was a bit hard to open. At first we thought our code didn't work but you just have to push a bit harder.

    Really close to the beach, bars and restaurants. Nice room with everything you need. Easy check-in and check-out.

    Stayed in March 2024

  • Reviewed: February 20, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/a

    Stayed in February 2024

  • Reviewed: February 20, 2024

    7.0
    Excellent location, get what you pay for
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 2 nights

    Checkin was pretty slow, the staff manning the reception desk were fairly unhelpful and didn't seem too happy to be there, when they were there. We didn't have a blanket for the sofa bed, and had to ask twice to get one, the guy that runs the tour desk helped us more than the guy running the reception. The Tour desk guy seemed to be pretty over it to be honest. Its a decent, get what you pay for place, well located but with a lot of street noise and lacklustre service from reception.

    Location is excellent and it is pretty good value for money. Comfortable beds, big room, nice bathroom. The onsite laundry was very handy.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    7.0
    Good value for price, location is perfect
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Corridor cleanliness can be improved, could be noisy

    Location perfect

    Stayed in February 2024

  • Reviewed: February 12, 2024

    7.0
    Good
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The reception at the property was not friendly when I checked in, not welcomed. When we got there the guy at the door told me and more information to check in at the reception. I stopped by and showed him the phone with information I got . I knew already the room and code. He kept interrupted me when I was telling him the information I got already. He point in my phone and asked “ do you know what it said?!” ,” where r u from “ like I don’t understand the English! . Well, it is rude to interrupt ur client when they are taking , you should wait until they finish and then u can answer.

    Convenient location

    Stayed in February 2024

Showing 1 - 25

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