98 San Jacinto Boulevard, Austin, TX 78701, United States of America
#75 of 211 hotels in Austin
Guests' ChoiceBased on 32 hotel reviews
8.7Cleanliness
9.0
Comfort
8.9
Location
9.1
Facilities
8.6
Staff
9.1
Value for money
7.4
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: May 1, 2024
James
United States of AmericaEverything is costly at the Four Seasons, but service like that doesn't come cheap. The TVs in the rooms are outdated, I feel, and could use a modern replacement.
Customer service is unparalleled at the Four Seasons. They will go well beyond what is expected to fulfill your needs.
Stayed in April 2024
Reviewed: March 3, 2024
Harry
United States of AmericaTraffic on first street
Decor, size of room, walk in shower. Hostess at restaurant was friendly and very helpful
Stayed in February 2024
Reviewed: February 20, 2024
Carl
United KingdomGreat location, good ambience and a great bar. The staff at the restaurant really helped with my wife's allergies and the food was spot on The suite was spacious and clean, bed very comfortable
Stayed in February 2024
Reviewed: January 5, 2024
Brittany
United States of AmericaI had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything. Regards.
Stayed in April 2024
Reviewed: November 4, 2023
Carson
United States of AmericaA little dated
Location; being on the lake and hike trail
Stayed in October 2023
Reviewed: June 9, 2023
Iwan
United States of Americaprice expensive
location
Stayed in May 2023
Reviewed: February 23, 2023
Joyce
United States of AmericaGreat location !
Stayed in February 2023
Reviewed: November 26, 2022
Kenneth
United States of AmericaIt rained
Our absolute favorite experience in Austin has been excellent from the moment we pulled up until the moment we checked out. The accommodation included a balcony with a view of the lake and the city, which was the ideal place to have a drink at night and your morning coffee. Thanksgiving dinner at Ciclo was the best, and the wait staff was outstanding (Isabelle, Zoe, Joe, and TJ), to name a few. The bar "Live Oak" beverages were excellent, and we enjoyed getting to know everyone. If you're traveling to Austin, you owe it to yourself to book a room at The Four Seasons, the city's top downtown hotel. Anytime we visit Austin, we will always stay at the Four Seasons.
Stayed in November 2022
Reviewed: June 7, 2022
Heather
United States of AmericaThe robes had make up on them - so I asked for them to be replaced. They were promptly replaced; but for this price, disappointing that there were dirty-ish robes left in the bathroom on hooks. Also, the shower was terrible! The room was nice and the property was a wonderful venue. Super location. However, a good shower is critical!!! I've had better showers in a Hampton Inn... disappointing for the price. I actually took a shower after my massage in the spa because the shower was much better there than the room...
Stayed in May 2022
Reviewed: November 12, 2021
Jonathan
United States of AmericaNothing
Awesome hotel
Stayed in November 2021
Reviewed: August 29, 2021
Lisa
United States of AmericaTV volume was erratic. No coffee in lobby. $800 super expensive for none of the amenities.
Room was comfortable and shower was good. super short 1 night stay with arrival after 10PM and 7:30 AM departure
Stayed in August 2021
Reviewed: May 25, 2022
Michelle
United States of AmericaI didn't like the room size, for the one-bedroom king for the price was very small. The hotel was small as well. Just because you are the four seasons doesn't mean that you can overcharge for the room size. We have stayed at many FS, and this is my least favorite by far.
The staff was great. The Texas Queso was great. The outside area was nice.
Stayed in May 2022
Reviewed: May 23, 2022
Kelly
United States of AmericaThe lack of amenities for the price is not worth it. the pool is tiny, no room service after midnight, and very basic room which would be the equivalent of any Westin/JW Marriott.
the staff were extremely hospitable and friendly. Room was clean.
Stayed in May 2022
Reviewed: August 25, 2021
Roxana
United States of Americathe Ac unit had a very loud noise every hour like somebody was knocking at the door. the phone in the room did not work. I had to use my cell to call roomserivce or the hotel . very disappointed .
the personal was nice
Stayed in May 2021
Reviewed: May 10, 2023
Anonymous
United States of Americacan’not
better place
Stayed in May 2023
Reviewed: October 2, 2021
Anonymous
IsraelThe staff was amazing. Its super location to travel around Austin and the facilities was good !!
Stayed in September 2021
Reviewed: May 7, 2024
Duane
United States of AmericaThere are no comments available for this review
Stayed in May 2024
Reviewed: April 15, 2024
Cathy
United States of AmericaThere are no comments available for this review
Stayed in January 2024
Reviewed: January 16, 2024
James
United States of AmericaThere are no comments available for this review
Stayed in December 2023
Reviewed: December 4, 2023
David
United States of AmericaThere are no comments available for this review
Stayed in October 2023
Reviewed: October 16, 2023
Cayce
United States of AmericaThere are no comments available for this review
Stayed in October 2023
Reviewed: June 23, 2023
Tommy
United States of AmericaThere are no comments available for this review
Stayed in April 2023
Reviewed: June 20, 2023
Celia
United States of AmericaThere are no comments available for this review
Stayed in June 2023
Reviewed: April 23, 2023
James
United States of AmericaThere are no comments available for this review
Stayed in April 2023
Showing 1 - 25
Séméac, France
Istanbul, Turkey
Jackson, USA
Manchester, UK
El Calafate, Argentina
Sperlonga, Italy
Agrigento, Italy
Amsterdam, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content